Director, Technology Operations

Position Summary

The Director, Technology Operations leads Oglethorpe Power Corporation's enterprise technology operations function within the CIO Office, defining OPC's technology requirements, roadmap and service expectations across core systems, infrastructure, cloud and OT/plant environments.

The Director maintains an enterprise view of OPC technology-platform performance, lifecycle, cost, scalability, and service delivery. The role partners with both Shared Service IT and Shared Service Power Technology on service measures and service delivery. For plant infrastructure outside either shared service's scope, the Director defines requirements and sources delivery through external vendors or contractors, including technology readiness for new-build and acquired plants.

Representing OPC's business and plant-operations perspective, the Director does not duplicate day-to-day technical service delivery performed by shared-service partners or vendors. The role sets technology standards, assesses platform and service performance, and aligns technology outcomes to OPC's operating and growth needs. The Director owns infrastructure architecture and scalability across OPC's technology environment, coordinating with Cybersecurity and Resilience team on cybersecurity governance and compliance risk, and with Digital, Data and AI Enablement team on data architecture and analytics/AI platform design. This is a hands-on leadership role responsible for roadmap delivery, reporting, vendor-performance oversight, and cross-functional action tracking.

Essential Responsibilities

Technology Strategy and Roadmap

• Define OPC's technology requirements, multi-year roadmap and service expectations across core systems, infrastructure, cloud and OT/plant environments.
• Assess platform performance, lifecycle, and total cost of ownership to prioritize technology investments and modernization decisions.
• Support technology readiness for new-build and acquired plants, including integration planning and onboarding of new sites into OPC's technology environment.
• Establish and govern a centralized intake, technical review and approval process for OPC IT software and hardware purchases. Partner with Supply Chain, Shared Service IT and Shared Service Power Technology to consolidate demand, enforce technology standards, manage renewals and lifecycle plans, improve total-cost visibility, and identify strategic sourcing opportunities.

Shared-Services Governance and External Infrastructure Sourcing

• Partner with Shared Service IT and Shared Service Power Technology on service measures, delivery performance, governance, and escalation of material service or risk issues. Shared Service IT's security scope includes perimeter and external-firewall coordination; Shared Service Power Technology supports OT-related services and operations.
• Establish infrastructure requirements, architecture standards, and monitoring expectations that provide OPC with a single, enterprise-wide view of IT, OT, and externally sourced infrastructure status.
• Own OPC's infrastructure architecture and scalability roadmap across IT and OT environments, regardless of whether delivery is performed by a shared-service partner or external vendor.
• For plant infrastructure outside shared-service scope, define requirements and source and manage external vendors or contractors to deliver the required solution.
• Coordinate technology readiness and support during storm or outage response with Shared Service IT, Shared Service Power Technology, plant operations, and applicable vendors.

OT and Plant Technology Integration

• Controls Engineering owns OT patching execution on control systems. This Director's team provides the supporting infrastructure and facilitation required for execution, including network and access provisioning, staging and testing infrastructure, scheduling coordination, and change-management support.
• Partner with Plant Operations, Controls Engineering, and Shared Service Power Technology on OT-patching schedules, control-system integration, and technology-readiness needs.

Enterprise Coordination and Executive Reporting

• Partner with Cybersecurity and Resilience on infrastructure, platform, and system risk. Technology Operations owns infrastructure architecture and scalability; Cybersecurity and Resilience owns cybersecurity governance, resilience, and compliance outcomes across that infrastructure.
• Partner with Digital, Data and AI Enablement on platform and integration readiness for data, BI, and AI initiatives. Technology Operations owns infrastructure readiness; Digital, Data and AI Enablement owns data architecture, data modeling, and analytics/AI platform design.
• Represent technology-operations priorities in CIO Office governance, budget planning, and executive reporting.

People Leadership

• Lead and develop direct reports by setting performance expectations, development plans, and hiring priorities in partnership with the CIO. Recommend technology-operations team growth as plant growth and integration needs increase.

Required Qualifications

• Bachelor's degree in Information Systems, Computer Science, Electrical/Electronics Engineering, or a related field; an equivalent combination of education and experience may be considered. Master's degree preferred.
• Seven or more years of progressive experience in technology or infrastructure operations, platform engineering, or IT/OT operations, including experience operating in a shared-services or matrixed delivery environment.
• Demonstrated experience setting technology strategy and roadmaps, and governing service delivery performed by a shared-services provider or vendors, rather than solely operating infrastructure directly.
• Working knowledge of both IT and OT/plant technology environments (e.g., SCADA, industrial control systems, cloud and on-premises infrastructure) sufficient to assess risk, performance and integration needs across both.
• Experience supporting technology readiness for new-build, acquired, or expanding operating sites.
• Strong stakeholder-engagement and communication skills, including the ability to translate technical concepts for executive and non-technical audiences.
• Experience hiring, developing, and managing a small technical team while remaining an active contributor in a lean delivery environment.

Preferred Qualifications

• Experience in an electric utility, cooperative, or critical-infrastructure environment.
• Experience with cloud infrastructure platforms and modern IT/OT integration practices.
• Experience with core utility business systems such as Maximo (asset management), Infor (ERP), or PowerPlan (utility financial/asset accounting).
• Experience with OT patching, industrial network segmentation, or control-systems lifecycle management.
• Relevant certification such as PMP, ITIL, or a cloud infrastructure credential.
• Experience operating within or alongside a shared-services technology model.