Office Support Assistant

Summary The Department of Justice, Criminal Division investigates and prosecutes complex criminal matters and assists the United States Attorney's Offices in investigations, trials, and appeals. Office Support Assistants provide general administrative support to the 17 Sections and Offices comprising the Criminal Division. Candidates may be selected for any one of the 17 Sections or Offices. Duties As an Office Support Assistant, you will perform a variety of critical day-to-day administrative and clerical tasks including:

• Executive Support and Schedule Management: Assist executive-level personnel. Manage electronic calendars with complete authority for commitment of time. Make final decisions on appointments and conferences in accordance with their schedule. Anticipates needs for executive personnel, including in advance of important meetings and events.
• Special Projects: Assist with special projects, some highly visible, including research assignments, the development of presentations and meeting materials, and logistics coordination for meetings, hearings, etc.
• Correspondence, Files, and Reports: Draft correspondence and respond directly to incoming correspondence, as assigned, or route to the appropriate individual. Ensure proper grammar and adherence to style requirements for a variety of documents, including congressional correspondence, reports, and memoranda.
• Travel Support: Compile travel paperwork for executive level officials and employees, and assist in arranging travel, including transportation and accommodations.
• Facility Services, Property, and Supply Administration: Assist in the purchase of office supplies and equipment. Assist with office moves and setting up office space for new employees, including assigning and issuing computers, telephones, cell phones, and office furniture. Assist with arranging telephone moves and repairs as well as repairs of office equipment.
• Human Resources Administration: Assist with or perform timekeeper duties. Assist with leave audits. File and distribute copies of documents and forms in accordance with all federal, Department, and Division requirements.
• Procurement and Contracting: Assist with the processing and filing of contracts, Statements of Work, purchase order requests, purchase card requests, and approval of forms.
• Training Administration: Receive training forms and records and route to the appropriate party and file.
• Unit Reception and Telephone Support: Greet visitors to the office; respond to telephone calls or refer to the proper individual, as appropriate.

Qualifications

To qualify at the GS-06 grade level, applicants must have one (1) year of specialized experience at, or equivalent to, the GS-05 grade level. This experience must include duties such as: providing office automation support including producing charts, updating databases, or preparing presentation materials; drafting and routing correspondence and filing copies in accordance with established procedures; escorting visitors and responding to telephone calls; and assisting the supervisor in carrying out various special projects.

To qualify at the GS-07 grade level, applicants must have one (1) year of specialized experience at, or equivalent to, the GS-06 grade level. This experience must include duties such as: drafting and routing correspondence; assisting with the purchase of office supplies and equipment; assisting the supervisor in carrying out various special projects; and arranging travel and preparing travel vouchers and authorizations.Education There is no education requirement for this position. How you will be evaluated You will be evaluated for this job based on how well you meet the qualifications above.

Your application will be evaluated under Rule of Many procedures. This announcement uses the Set Number of Candidates method under 5 CFR 332.402. The top 15 eligible candidates will be referred per grade level. Preference eligibles will receive 5 or 10 points added to their score based on the adjudicated preference. All applicants at or above the pre-determined number, including ties and any preference eligibles with a service-connected disability of 10 percent or more, at any score, will be referred to the selecting official for consideration. We will provide the selecting official with a sufficient number of names, when available, to consider at least three candidates per vacancy. If fewer than three eligible and available candidates per vacancy result, we will expand the group in accordance with DOJ's supplemental strategy and OPM policy.

In order to be considered for this position, you must complete all required steps in the process. Your qualifications will be evaluated based on your application materials (e.g, resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

• Accountability
• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

If you would like to preview the application questionnaire, please see: https://apply.usastaffing.gov/ViewQuestionnaire/13050967.

Veterans' Preference and Military Spouses: If you are entitled to veterans' preference or are a military spouse, please see USAJOBS Veterans Preference for more details or visit https://www.fedshirevets.gov/job-seekers/veterans/veterans-preference/#content. The selecting official will adhere to veterans' preference rules and Rule of Many procedures when making selections. How to apply Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents sections. The complete application package must be received by 11:59 PM, Eastern Time, on 11/06/2026 to receive consideration.

The application process is as follows:

• Click the Apply Online button.
• Answer the questions presented in the application and attach all necessary supporting documentation.
• Click the Submit Application button prior to 11:59 PM, Eastern Time, on 11/06/2026.
• If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
• Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
• Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
• Set aside about 2 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
• Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources at https://support-usahire.opm.gov/hc/en-us.

You may update your application documents and some questions related to your personal information at any time during the announcement open period. However, you will not be able to make changes to questions related to assessing the minimum qualifications and competencies (knowledge, skills, abilities and other characteristics) mentioned in the "How You Will Be Evaluated" section above. To make an allowed update to your application, return to your USAJOBS account (https://usajobs.gov). There you will find a record of your application, the application status, and an option to Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Visit https://www.usajobs.gov/Help/howto/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

Reasonable Accommodation Statement: Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the Human Resources team at CRM.RA@usdoj.gov. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. Other information Additional selections may be made from this vacancy announcement to fill vacancies that occur subsequent to this announcement.

EEO Statement: The United States government does not discriminate in employment on the basis of race, color, religion, sex, pregnancy, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service or other non-merit factor. Additional information on DOJ's EEO policy can be found on our website.

Career Transition Programs (CTAP or ICTAP): These programs apply to Federal and/or DOJ employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must:

• Meet CTAP or ICTAP eligibility criteria;
• Be rated well-qualified for the position with a minimum score of 85 based on the competencies listed below; and
• Submit the appropriate documentation to support your CTAP or ICTAP eligibility.

For more information visit: USAJOBS Career Transition Programs.

USA Hire Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request an RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need an RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments online at https://support-usahire.opm.gov/hc/en-us/articles/45424542500371-How-to-request-a-reasonable-accommodation.