Program Manager

Summary As a Program Manager with the U.S. Office of Personnel Management, Human Resources Solutions (HRS), you will provide strategic leadership and oversight of human capital operations, workforce planning, resource management, and organizational initiatives. You will advise senior leadership, direct cross-functional projects, improve operational effectiveness, and supervise staff supporting HRS and agency-wide mission objectives

Duties

• Direct human capital resource planning, staffing strategies, and organizational restructuring efforts to support mission priorities and operational requirements.

• Develop and implement strategic workforce plans, assess resource requirements, establish performance measures, and align human capital initiatives with organizational goals.

• Lead strategic planning and advise on the allocation of human capital resources to meet organizational and programmatic needs and improve organizational effectiveness.

• Advise senior executives on the interpretation of human capital policies, organizational issues, workforce risks, and proposed initiatives; prepare briefings, reports, and recommendations.

• Coordinate with internal and external stakeholders to implement organizational initiatives, resolve operational challenges, and improve program and service delivery.

• Exercise supervisory responsibilities, including assigning work, evaluating performance, addressing employee relations matters, and supporting employee development.

• Oversee operational priorities, resource utilization, and business process improvements related to improving program performance, efficiency, and accountability.

Qualifications

To be found qualified, your resume must clearly show experience that meets the Minimum Qualifications listed below. For each position (paid or volunteer), include the months, years, and hours worked per week. One year of specialized experience equals 12 months at 40 hours per week (part-time hours are prorated). Experience listed without hours per week, or listed as "varies," will not receive credit.

For the GS15: You must have one year of specialized experience equivalent to at least the GS-14 level in the Federal service, or equivalent, performing program management and human capital operations work that includes:

• Developing workforce plans and strategies, including forecasting, to align staffing and resources with organizational priorities;
• Managing reorganizations or other organizational changes to structure, staffing, and workforce development to improve human capital operations and program effectiveness;
• Directing or overseeing the work of human capital employees, including establishing work priorities, providing guidance, evaluating results, supporting staff development, and addressing issues;
• Coordinating with stakeholders to implement organizational human capital initiatives, resolve program issues or differing viewpoints, and coordinate with customers and other agencies; and
• Developing staffing plans, hiring strategies, and allocating resources within budget constraints and changing priorities.

Merit promotion applicants must meet time-in-grade requirement as defined in 5 CFR 300, Subpart F. One year at the GS-14 level is required to meet the time-in-grade requirements for the GS 15 level.

You must meet all qualification and eligibility requirements within 30 days of the closing date of this announcement.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Requirements

• Must be a U.S. Citizen or National
• Males born after 12-31-59 must be registered for Selective Service
• Suitable for Federal employment, determined by a background investigation
• May be required to successfully complete a probationary period
• Candidates will not be hired based on their race, sex, color, religion, or national origin
• Complete the initial online assessment and USAHire Assessment
• You will be required to report to an OPM assigned office
• This position is not eligible for inclusion in a bargaining unit

How you will be evaluated You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement. Your qualifications will be evaluated based on your application materials (e.g., resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position. You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics):

FSA Competencies

• Accountability
• Customer Service
• Decisiveness
• Flexibility
• Interpersonal Skills
• Problem Solving
• Resilience

The USA Hire Assessment includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment.

All qualified Non Competitive applicants and the best qualified Merit Promotion applicants will be referred to the hiring manager for consideration.

Career Transition Assistance Programs: These programs apply to Office of Personnel Management (OPM) employees who meet the definition of surplus or displaced from a position in the competitive service. To receive selection priority for this position, you must: 1) meet CTAP eligibility criteria; 2) be rated well-qualified for the position (obtain a score of 85 or higher on assessments); and 3) submit the appropriate documentation to support your CTAP eligibility. For more information: http://www.opm.gov/rif/employee_guides/career_transition.asp

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration. How to apply Please read the entire announcement and all the instructions before you begin an application. To apply and be considered for this position, you must complete all required questionnaires, assessments and submit all required documentation as specified in the How to Apply and Required Documents section. The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration. The application process is as follows:

1. Click the Apply Online button.
2. Answer the questions presented in the application and attach all necessary supporting documentation.
3. Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
4. If you are required to complete any USA Hire Assessments, you will be notified after submitting your application. The notification will be provided in your application submission screen and via email. The notification will include your unique assessment access link to the USA Hire system and the completion deadline. Additionally, in USAJOBS you can click "Track this application" to return to your assessment completion notice.
5. Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.
6. Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
7. Set aside at least 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
8. Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.usastaffing.gov/Apply/index.php?title=USA_Hire_Assessments

To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application. This option will no longer be available once the announcement has closed.

To view the announcement status or your application status: Click on this: https://www.usajobs.gov/Help/how-to/application/status/. Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.

You may preview the assessment questionnaire by clicking here: https://apply.usastaffing.gov/ViewQuestionnaire/13103857 Other information Relocation expenses will not be paid. Current OPM employees may qualify as an exception.

This job opportunity announcement may be used to fill additional similar vacancies across OPM.

During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.

Reasonable Accommodation Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments, if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments here: https://help.usastaffing.gov/Apply/index.php?title=Reasonable_Accommodations_for_USA_Hire

If you are unable to apply online and would like to request information about the Alternate Application process, please use the contact information at the bottom of this announcement.