Manager, Digital Integrations

Manager, Digital Integrations

Charlotte, NC

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long term partnership.

What Sets Us Apart:

Our work is complex, fast moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role:

Work Model: Hybrid

Work Schedule: Monday – Friday, standard business hours (average 40 hrs/week); occasional after-hours availability for production incidents or critical implementations

Travel Requirements: Yes, approximately 5-10%

Supervisory Responsibilities: Yes, including integration engineers, contractors, and offshore resources

Reports to: Director, Digital Integrations

*All applicants must be currently authorized to work in the United States. No relocation allowance will be considered unless specifically addressed.

Summary / Primary Role:

The Manager, Digital Integrations leads the design, development, delivery, and operational support of enterprise integration solutions across Odyssey's technology ecosystem, providing technical and people leadership for a team of integration engineers supporting Odyssey business divisions, customers, carriers, and technology partners. This role plays a critical part in advancing Odyssey's integration capabilities across Boomi iPaaS, APIs, EDI/B2B, TMS, ERP platforms, and file-based integrations, driving Odyssey toward a more standardized, API-first integration architecture while maintaining the reliability of existing mission-critical integrations, and helping advance the responsible adoption of AI-assisted development and integration capabilities.

What You’ll Do:

We're looking for a technical leader who can combine strong integration architecture expertise with delivery leadership and operational discipline, working effectively across business and technology teams.

• Integration Delivery & Team Leadership
• Lead the planning, design, development, testing, deployment, and production support of enterprise integrations, managing multiple concurrent initiatives and establishing clear priorities, ownership, and accountability across the team.
• Lead, mentor, and develop integration engineers and technical contractors across geographically distributed teams, providing technical coaching, design reviews, and support for resource planning and succession.
• Integration Architecture, Platform & Standards
• Partner with the Director of Digital Integrations to implement Odyssey's enterprise integration strategy, promoting reusable patterns, canonical data models, and standardized frameworks across Boomi iPaaS, APIs, EDI/B2B, and enterprise application integrations (TMS, ERP, and other Odyssey platforms).
• Drive adoption of RESTful, API-first integration patterns and modern B2B/EDI connectivity (X12, EDIFACT, AS2, SFTP), while helping modernize legacy integrations and maintaining operational continuity for existing customers and carriers.
• Production Reliability & Stakeholder Leadership
• Provide leadership during production incidents and integration-related escalations, ensuring monitoring, alerting, and error-handling procedures are implemented consistently, and leading root-cause analysis and corrective action.
• Serve as a trusted integration leader for business stakeholders, customers, vendors, and technology partners, translating business requirements into scalable technical solutions and communicating clearly across technical and non-technical audiences.
• Continuous Improvement & AI-Enabled Innovation
• Identify opportunities to improve integration delivery speed, reliability, and supportability, evaluating new integration capabilities and emerging technologies that could improve Odyssey's digital ecosystem.
• Identify and evaluate practical opportunities to adopt AI-assisted capabilities across integration design, development, testing, and support, establishing appropriate guardrails for validation, security, and human review.

What You Bring:

• Bachelor's degree in Computer Science, Information Technology, Engineering, or a related discipline preferred; equivalent professional experience will be considered
• 8+ years of experience in enterprise integration, middleware, EDI/B2B, API development, or related technology disciplines, with 2+ years of technical or team leadership experience
• Demonstrated experience delivering complex integrations across multiple enterprise systems, with the proven ability to operate independently alongside senior business and technology leadership
• Strong experience with several of the following: Boomi or comparable enterprise iPaaS technology; REST APIs and API management; XML, JSON, XSLT, and flat-file formats; EDI X12 and/or EDIFACT; AS2, SFTP, HTTPS, and related B2B protocols; OAuth 2.0, JWT, API keys, and integration security; and CI/CD, source control, and modern development lifecycle practices
• Strong technical leadership, strategic thinking, and architecture and design skills, with excellent cross-functional and executive communication abilities
• Experience in transportation, logistics, supply chain, 3PL/4PL, freight brokerage, or managed transportation is strongly preferred; Boomi or comparable integration-platform certifications, and exposure to AI-assisted integration development, are also a plus

Compensation & Schedule Details:

Bonus Eligible: Yes

Commission Eligible: No

No relocation allowance will be considered unless specifically addressed. All applicants must be currently authorized to work in the United States.

Benefits:

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options
• Dental Insurance
• Vision Insurance
• Company-paid Life and Disability Insurance
• 401(k) Plan with Company Match
• Paid Time Off (PTO) and Company Holidays
• Employee Assistance Program
• Company Health & Wellness Program
• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings. Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.

Visit us at: www.OdysseyLogistics.com/careers

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.