Jobs in the United States

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Added 1 min ago
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Email Acquisition Lead
EchoStar
Littleton, CO
- $72,350 to $103,400 USD / year
Required Technical Skills: Must have at least 5 years of experience with:
Added 3 mins ago
Fellow Firmware Engineering
Advanced Micro Devices, Inc
Santa Clara, CA
Lead resolution of the most complex cross-functional issues spanning silicon, firmware, driver and system software.
Added 3 mins ago
Principal Firmware Engineer
Advanced Micro Devices, Inc
Santa Clara, CA
…shoulder to shoulder with hardware, verification and system software engineers across multiple SoC programs. You will also build out the validation, CI/CD and sanity infrastructure the team…
Added 3 mins ago
Staff Firmware Engineer
Advanced Micro Devices, Inc
Santa Clara, CA
Understanding of hardware and software system integration and low-level hardware/firmware interfaces.
Added 4 mins ago
Manager, IT Applications
Abbott Laboratories
Madison, WI
…the professional development of the analysts supporting the applications, providing feedback and opportunities for education, growth, and…
Added 10 mins ago
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Information Technology Infrastructure Manager
Ada County
Boise, ID
- $135,000 USD / year
Oversees the analysis, selection, and implementation of network and server hardware and software;
Added 15 mins ago
Product Safety Design Engineer
Google
Sunnyvale, CA
Knowledge of the regulatory landscape and requirements in data center applications.
Added 16 mins ago
PC
Community Engagement Specialist - Transportation
Pima County
Tucson, AZ
- $23.98 to $32.39 USD / hour
Minimum one (1) year experience using Maximo software.
Added 16 mins ago
PC
Attorney I - Civil Division - Business Transactions Unit - County Attorney
Pima County
Tucson, AZ
- $84,947 to $161,387 USD / year
The first review of applications will be on 11/27/2026.
Added 25 mins ago
Sr. Full-Stack Software Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Sr. Full-Stack Software Engineer based in United States.
Added 25 mins ago
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Piping and Instrumentation Diagram (P&ID) Specialist
Jobgether
Remote, United States
- $90 USD / hour
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Piping and Instrumentation Diagram (P&ID) Specialist…
Added 25 mins ago
Full-Stack Software Engineer (Infrastructure Focus)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Full-Stack Software Engineer (Infrastructure Focus) based…
Added 25 mins ago
Full-Stack Software Engineer (Frontend & Mobile Focus)
Jobgether
Remote, United States
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Full-Stack Software Engineer (Frontend & Mobile Focus)…
Added 25 mins ago
Engineering Manager - Pipelines
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Engineering Manager - Pipelines based in the United States.
Added 28 mins ago
Entry Coordinator - Secret Clearance
Chickasaw Aerospace, LLC
Colorado Springs, CO
Uses automated systems and applications to enter data, query visit control databases, and locate assigned personnel.
Added 34 mins ago
GI
Systems Technician - TS/SCI W/Poly
GD Information Technology, Inc.
United States
- $47 to $63.58 USD / hour
The Systems Technician III must have:
Added 34 mins ago
Scrum Master
GD Information Technology, Inc.
Remote, United States
The Scrum Master must have:
Added 34 mins ago
Network Engineer Principal
GD Information Technology, Inc.
United States
The Network Engineer Principal must have:
Added 35 mins ago
Special Education Classroom Paraprofessional (Instructional)
Jacksonville School District 117
Jacksonville, IL
Ability to understand, apply and use personal computers and software applications (e.g., Word, Excel).
Added 36 mins ago
LC
Full Stack Developer/Programmer (Re-posted)
Laredo College
Laredo, TX
- $52,286 to $62,980 USD / year
The Full Stack Developer/Programmer is responsible for understanding all stages of the software programming life cycle from inception to implementation. Responsibilities include, but are…
Added 36 mins ago
CO
Database IT Engineer III (Police)
City of Mesa
Mesa, AZ
- $109,614.54 to $159,016 USD / year
Supports staff in the use of database software products for business applications, queries, and reporting; includes development of stored procedures, views, and functions for accessing and…
Added 36 mins ago
CO
Information Technology (IT) Technician I/II - Radio
City of Mesa
Mesa, AZ
- $52,138.53 to $88,572.85 USD / year
First review of applications will be Monday, November 30, 2026, and weekly thereafter until filled.
Added 56 mins ago
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Senior Software Engineer, Production
Jobgether
Remote, United States
- $192,000 to $230,000 USD / year
Location requirement: Candidates must be based in the United States or the European Union due to customer jurisdiction and operational requirements
Added 56 mins ago
Director/Senior Director, New Products
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Director/Senior Director, New Products based in the United…
Added 56 mins ago
(Contractor) Senior Lead React Native Engineer
Jobgether
Remote, United States
This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a (Contractor) Senior Lead React Native Engineer based in the…

Odyssey Logistics & Technology Corporate

Customer Service Representative

Pearl City, HI, United States

$21 to $30 USD / hour

Apply on jobs.dayforcehcm.com About employer

Applications open in a new tab.

Job details

Pay: $21 to $30 USD / hour
Experience: Minimum of 3–5 years of customer service experience.
Posting language: English
Posted: Nov 4, 2026

Original job description

Customer Service Representative

Pearl City, HI

About Odyssey Logistics

Odyssey Logistics is a global logistics and supply chain partner helping businesses optimize performance through fully integrated, end-to-end solutions. We connect transportation, technology, and expertise across a broad network of services including 3PL and 4PL managed services, multimodal and intermodal transport, warehousing, trucking, Jones Act Ocean, and customs brokerage, ensuring goods move reliably, efficiently, and intelligently around the world.

Today, Odyssey supports more than 6,000 customers globally, delivering scalable, data-driven solutions across complex supply chains. What started with a single client has grown into a dynamic, evolving organization focused on performance, precision, and long-term partnership.

What Sets Us Apart

Our work is complex, fast-moving, and highly collaborative. Success here requires people who think strategically, operate with urgency, and navigate across functions to solve real business challenges. We value individuals who take ownership, challenge the status quo, and turn insight into action.

Our culture is grounded in five core values: Win Together, Innovate Boldly, Drive Results, Customer Centric, and Guide with Care. These are not just principles; they shape how we make decisions, partner with customers, and show up for each other.

At Odyssey, you are not just part of a company; you are part of building what comes next.

The Role

Work Model: Onsite Work Schedule: Full-time, approximately 40 hours per week; overtime as scheduled Travel Requirements: None Pay: $21-$26/hr Reports to: Manager, Customer Service

Summary / Primary Role

The Customer Service Representative oversees daily customer service operations, ensuring exceptional service delivery, customer satisfaction, and effective team performance. This role serves as a subject matter expert, providing guidance, coaching, and support to customer service representatives while ensuring adherence to company policies and service standards.

Also monitors performance metrics, identifies opportunities for operational improvements, resolves escalated customer concerns, and collaborates with other departments to enhance the overall customer experience.

What You'll Do

We are seeking a proactive and experienced Customer Service Representative who can motivate a team, maintain high service standards, and drive continuous improvement. The ideal candidate demonstrates strong leadership, problem-solving, communication, and analytical skills, with the ability to balance daily operational needs with long-term departmental goals.

Team Leadership & Development

• Serve as a subject matter expert and provide guidance and mentorship to customer service representatives.

• Provide performance feedback, coaching, and counseling to direct reports while supporting training and professional development initiatives.

Customer Service & Operational Excellence

• Ensure consistent adherence to customer service policies, procedures, and standards while handling escalated customer concerns and complex service issues.

• Identify process improvement opportunities and implement strategies to improve operational efficiency and customer satisfaction.

Performance Management & Reporting

• Monitor and analyze key performance metrics to ensure service levels and customer satisfaction goals are achieved.

• Prepare regular performance reports, present findings to management, and use data-driven insights to support operational decisions and cost-saving initiatives.

Cross-Functional Collaboration

• Foster a positive, collaborative, and accountable team environment that promotes high morale and productivity.

• Partner with other departments to streamline operations, improve the customer experience, and stay informed of industry trends and best practices.

What You Bring

Education

• Bachelor's degree in Business Administration, Management, or a related field preferred.

Experience

• Minimum of 3–5 years of customer service experience.

• Previous experience mentoring, coaching, or supervising team members preferred.

Leadership & Management

• Ability to provide constructive feedback, coach employees, and support team development.

• Ability to promote teamwork, accountability, and a positive work environment.

Technical Knowledge

• Proficiency in customer service software, computer applications, and related business tools.

• Ability to analyze performance data, prepare reports, and generate actionable insights.

Core Competencies & Skills

• Excellent verbal and written communication skills.

• Strong problem-solving and conflict-resolution abilities.

• Analytical and conceptual thinking.

• Strong interpersonal and collaboration skills.

• Effective time management and organizational skills.

• Professionalism, reliability, and personal accountability.

• Ability to work in a fast-paced environment and manage competing priorities.

Compensation & Schedule Details

$28-30/hr

All applicants must be currently authorized to work in the United States.

Benefits

We offer a comprehensive and competitive compensation and benefits package, including:

• A choice of medical plans with FSA and HSA options

• Dental Insurance

• Vision Insurance

• Company-paid Life and Disability Insurance

• 401(k) Plan with Company Match

• Paid Time Off (PTO) and Company Holidays

• Employee Assistance Program

• Company Health & Wellness Program

• Discounts with Preferred Vendors

At Odyssey, we believe the best ideas come from people with different skills, experiences, and perspectives. We welcome applicants from all backgrounds and evaluate every candidate based on the qualifications needed for the role, while also valuing the unique strengths, curiosity, and fresh thinking each person brings.

Our commitment to inclusion helps fuel innovation and enables us to deliver smarter, more creative solutions for our customers. We are proud to be a workplace where everyone is treated with respect, given equal opportunity to succeed, and encouraged to contribute in meaningful ways. All employment decisions are based on merit, without regard to race or ethnicity, religion, color, sex, gender identity, sexual orientation, age, disability, national origin, veteran status, or any other characteristic protected by federal, state, or local law.

Odyssey does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.

Visit us at: www.OdysseyLogistics.com/careers

Apply on jobs.dayforcehcm.com About employer

More about this job

Skills

Customer service
Process improvement
Leadership
Problem solving
Communication skills
Analytical skills
Team leadership
Provide performance feedback
Coaching
Counselling
Performance management
Customer experience
Give constructive feedback
Coach employees
Team building
Teamwork
Conflict resolution
Collaboration
Time management
Organizational skills

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Work requirements

Jobs in the United States