Associate Delivery Manager

Together we make breakthroughs possible.

At OCLC, we build technology with a purpose: to connect libraries and make knowledge accessible worldwide, because we believe that what is known must be shared. Our teams work with complex global datasets, AI and machine learning, hybrid cloud solutions, and other technologies that connect people and organizations to the information they need. We value the power of unique perspectives and experiences to unlock innovation. At OCLC, your ideas matter, whether you have two years of experience or 20. You’ll learn, create, and problem-solve with technologists, product developers, librarians, researchers, marketing pros, and support teams around the world.

Why join OCLC? OCLC is consistently recognized as a best place to work by several independent programs. We recognize and reward people and results with a comprehensive Total Rewards package. This means competitive compensation that reflects your unique contributions - performance, experience, and skills - along with exceptional benefits, including best-in-class health coverage, retirement plans with generous company contributions, and a commitment to your overall well-being.

• We know the best ideas don’t always happen at a desk. Take a walking meeting around our 100-acre campus or enjoy lunch on the patio. We’re committed to your success - both personally and professionally. Hybrid work environment: For many roles, three days a week on-site, with occasional additional days based on business needs.
• Free use of our on-site fitness center, gym sports, group exercise classes, and game room
• Onsite catering and cafeteria subsidized by OCLC
• Health and wellness events
• Work environments with individual and team spaces and the latest technology tools
• Paid parental leave and adoption assistance
• Tuition reimbursement and Public Service Loan Forgiveness eligibility
• Company-subsidized pricing on local tickets and memberships

Join us in transforming how people everywhere access information and be part of a mission-driven team that makes a global impact.

The job details are as follows:

The Associate Delivery Manager supports the planning, coordination, and execution of feature work and project activities for one or more development teams. Working under the guidance of a Delivery Manager, this role tracks progress, keeps project documentation current, flags risks and issues, and facilitates communication so teams deliver high-quality outcomes on schedule. It's a development role for someone building toward full ownership of delivery across teams.

Responsibilities:

• Help develop and maintain project plans, including scope, deliverables, milestones, and timelines, in partnership with the Delivery Manager and stakeholders.
• Monitor feature work against the agreed scope and escalate possible scope creep to the Delivery Manager.
• Coordinate and support prioritization meetings, including preparing work lists and capturing decisions and action items.
• Identify, log, and track risks and issues; help resolve them at the team level and escalate high-impact issues.
• Collect performance data (hours, velocities) to support status reporting and completion forecasts.
• Build and maintain dashboards and tracking artifacts (e.g., burndowns, structure boards) for metric-based status.
• Help review team scorecards and identify opportunities to improve metrics.
• Track resource assignments for assigned teams and flag resource constraints to the Delivery Manager.
• Document scope, timeline, budget, and resource changes, and support change management discussions.
• Attend development management and planning meetings as assigned, and prepare materials and notes.
• Facilitate team-level agile ceremonies (e.g., stand-ups, sprint planning, retrospectives) and support Scrum of Scrums and other cross-team ceremonies.
• Coordinate with other delivery team members to track dependencies on cross-team work.
• Track items scheduled for release and give stakeholders regular status updates.
• Help prepare for and coordinate pre-release meetings to confirm release readiness.
• Help track financial data, including external spend and resource utilization, for review by the Delivery Manager.

Qualifications:

• Bachelor's degree in a technical, business, or related discipline, or equivalent experience.
• 1–3 years of experience in project coordination, project management, software delivery, or a related field.
• Experience working with cross-functional teams in a deadline-driven environment.
• Working knowledge of Agile and/or traditional project management practices.
• Basic understanding of the software development life cycle (SDLC) and technical concepts.
• Ability to build effective working relationships with diverse stakeholders.
• Experience using, or strong interest in using, AI tools to improve efficiency, automate routine tasks, and enhance reporting and communication.
• Agile or project management certification (e.g., CSM, PSM, CAPM) is a plus.

Skills:

• Highly organized, with strong communication and relationship-building skills.
• Able to spot potential issues early and raise them promptly.
• Comfortable facilitating team meetings and capturing clear outcomes.
• Able to manage multiple tasks and priorities with guidance.
• Strong analytical and problem-solving skills.
• Interest in technology and software development.
• High attention to detail in documentation and stakeholder communications.
• Proactive, self-motivated, positive, and curious, with a desire to learn and grow.
• Interest in improving delivery processes and using metrics for continuous improvement.
• Adapts well to change.
• Experience with, or ability to quickly learn, tools such as Jira, dashboards, and reporting systems.

Working Conditions: Normal office environment.

ADA/EAA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of duties.