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OCHIN

MCT SOLUTIONS ANALYST, MYCHART

Remote, United States

Apply on recruiting.paylocity.com About employer

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Job details

Posting language: English
Posted: Nov 12, 2026

Original job description

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Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, delivering the clinical insights and tailored technologies needed to expand patient access, strengthen care teams, and improve the health of rural and medically underserved communities. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone. At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values. Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview:

The Solutions Analyst supports OCHIN’s mission by leveraging deep technical expertise, strong problem-solving capabilities, and staying current on technological advancements. This position is centered on resolving complex technical issues, optimizing processes, and implementing innovative solutions. Additionally, it involves aligning technical strategies with business objectives and fostering collaboration with non-technical stakeholders to bridge the gap between technology and organizational goals.

Essential Functions:

Develop, document, and deploy solution functionality by building, testing, and maintaining features according to specifications and requirements, while ensuring clear documentation for usability and future reference.
Troubleshoot, diagnose and resolve complex technical issues using critical thinking and advanced technical skills to ensure optimal system performance and end-user satisfaction.
Collaborate across departments to support project implementations and address member maintenance issues.
Drive documentation and knowledge sharing by creating and optimizing technical documentation to support process improvement and alignment across cross-functional teams.
Skill development and competency growth in technical design, analysis, and system enhancements.
Other duties as assigned.

Requirements

Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement.
The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, with a minimum of 2 years of application build experience.
Work history in Healthcare IT is required.
Bachelor’s Degree preferred or a combination of college education and 5-7 years of relevant experience.
Epic MyChart and/or Ambulatory Certification is preferred.
Experience in Cadence and/or Welcome and/or Healthy Planet and/or MyChart Bedside will be considered.
Intermediate proficiency in Microsoft Excel.

Hiring Process During the selection process:

Candidates will be prompted to complete a pass/fail computer literacy assessment and a competency assessment. These assessments help us better understand each candidate’s strengths, preferences, and work style and are one of several tools used in the selection process.

Work Location and Travel Requirements:

OCHIN is a 100% remote organization with no physical corporate office location.
Employees work remotely from home, and many of our positions also support our member organizations on-site for new software installations.
Nationwide travel is determined based on OCHIN business needs.
Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

Ability to work independently and efficiently from a home office environment
High Speed Internet Service
It is a requirement that employees work in a distraction free workplace
Travel may be required nationally based on business requirements for OCHIN In alignment with OCHIN’s mission and commitment to protecting our workforce and the communities we serve
OCHIN strongly encourages all workforce members, especially those whose role involves travel and in-person engagement, to remain up to date on immunizations, including but not limited to COVID-19 and influenza vaccinations.

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/careers

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Base Pay Overview:

OCHIN uses broadened pay ranges to support equitable and market-aligned compensation practices. The final offer will be based on a variety of factors, including relevant skills, certifications, education, experience, training, responsibilities, internal equity, and market data. The salary range for this role is $85,697 - $137,116

Work Authorization:

Candidates must be legally authorized to work in the United States on a permanent basis at the time of application. This position is not eligible for employment visa sponsorship now or in the future. OCHIN does not provide sponsorship for employment-based visas or transfers of existing employment-based visas.

Salary Description

$85,697 - $137,116

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More about this job

Skills

Problem solving
Collaboration
Documentation
Troubleshoot
Critical thinking
Process improvement
EPIC
Microsoft Excel
Computer skills
Work independently
Employment law

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Jobs in the United States