Host/Hostess - VIP & Donor Rooms

Posting Details

Posting Details

Position Title Host/Hostess - VIP & Donor Rooms

Department 2836 - Athletics Administration

Position Number E40261

Requisition No. TC06431

Salary Range/Pay Rate $15.00-$20.00 hr.

Benefits of Working at Oakland University No benefits are associated with this position.

Employee Group/Grade Casual

Job Category Casual /Temporary

Casual/Temp Classification

Work Schedule Casual (19hrs or less, No Benefits )

Shift/Days

Pay Schedule Hour

Number of Hrs./Wk. 19

Position Information

Position Information

Employee's Effective Start Date 08/31/2026

If this is a Temporary position, provide end date or enter N/A for any other position type. n/a

Minimum Qualifications

• High school diploma or equivalent.
• Excellent interpersonal and customer service skills.
• Ability to communicate professionally with diverse groups of guests.
• Ability to work evenings, weekends, and holidays as required by athletic event schedules.
• Ability to stand and walk for extended periods.
• Ability to work effectively in a fast-paced event environment.

Desired Qualifications

• Previous experience in hospitality, customer service, event management, athletics, or related fields.
• Experience working with VIP guests, donors, or special event attendees.
• Strong problem-solving and conflict-resolution skills.
• Knowledge of Oakland University Athletics and NCAA Division I athletics.
• Ability to work independently and as part of a team.

Position Purpose The Host/Hostess serves as the first point of contact for donors, sponsors, alumni, university leadership, and special guests attending Oakland University Athletics events. This position is responsible for creating a welcoming and professional atmosphere within VIP and donor hospitality areas while providing exceptional customer service and ensuring guests have an outstanding game-day experience.

Job Duties Guest Services & Hospitality

• Welcome and greet donors, sponsors, alumni, and VIP guests in a friendly and professional manner.
• Verify guest credentials, tickets, and access permissions for VIP and donor areas.
• Assist guests with seating, directions, and general event information.
• Provide exceptional customer service and address guest concerns promptly and professionally.
• Foster a positive and welcoming environment that enhances the donor and fan experience.

Event Operations

• Assist with the setup and breakdown of VIP and donor hospitality spaces before and after events.
• Ensure hospitality areas remain clean, organized, and presentable throughout events.
• Monitor guest traffic and assist in maintaining safe and orderly operations.
• Support food and beverage service areas as directed.
• Communicate operational issues or guest concerns to supervisors in a timely manner.

Donor Relations

• Serve as a positive representative of Oakland University Athletics.
• Help cultivate a premium experience for donors and supporters.
• Maintain professionalism and confidentiality when interacting with donors and university leadership.
• Assist with donor recognition initiatives and special hospitality events as assigned.

Administrative Support

• Assist with guest check-in lists and attendance tracking.
• Support special events, receptions, and donor functions as needed.
• Complete other duties as assigned by Athletics Administration staff.

Job Open Date 06/10/2026

Job Close Date

Open Until Filled No

Position Specific Questions

Required fields are indicated with an asterisk (*).

Documents Needed to Apply

Required Documents

• Cover Letter
• Resume

Optional Documents

• Publication 1