Field-Service Tech

This job was posted by https://www.azjobconnection.gov : For more information, please see: https://www.azjobconnection.gov/jobs/7605791 Strong customer service skills. Excellent verbal and written communication. Strong organizational skills. Good attention to detail. Ability to manage multiple tasks. Ability to prioritize work. Basic computer skills. Ability to learn scheduling and customer-management software. Ability to maintain accurate records. Ability to work independently. Ability to work effectively with a team. Ability to remain professional under pressure. Listen carefully to the customer\'s concern. Remain professional and respectful. Avoid arguing with the customer. Gather accurate information. Document the complaint. Explain the next appropriate step. Avoid making promises that have not been authorized.