Security Manager | Full-Time | Regions Arena

Oak View Group

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents.

Position Summary

The Security Manager provides oversight and management of full-time and part-time security personnel. This position is responsible for implementing, maintaining, and updating security policies, programs, procedures, and systems designed to protect the physical assets of Regions Arena. The Security Manager facilitates the process of providing a safe and secure environment for all Regions Arena guests, tenants, employees, vendors, and contractors.

This role pays an annual salary of $50,000 - $60,000.

Benefits for Full-Time roles: Health, Dental and Vision Insurance, 401(k) Savings Plan, 401(k) matching, and Paid Time Off (vacation days, sick days, and 11 holidays).

This position will remain open until February 5, 2027.

About the Venue

The new Regions Arena will anchor a lively downtown in Mobile, Alabama, a city that offers world-class accommodations, retail shops, restaurants, museums, parks, and art galleries. The state-of-the-art, 10,000-capacity arena is under construction and scheduled to open in early 2027. It will be home to a minor league hockey team, concerts, family shows, regional and national sports events, community gatherings, and annual Mardi Gras events. It will include a wide range of premium seating and experiences, including suites, clubs, and loge boxes, and include over 27,000 square feet of multi-purpose and pre-event space.

Responsibilities

• Hire and train part-time security staff. Schedules, assigns, and manages security event staff and the fire panel monitor.
• Assist AGM of Events in the development and oversight of strategic safety plans with the objective of managing and mitigating risk for Regions Arena during concerts, family shows, sporting events, and other entertainment events.
• Manage a team of 24/7 building security staff, including hiring, training, scheduling, and post-assignments.
• Schedule and manage any third-party security, when needed.
• Implement and manage security programs to ensure appropriate levels of security, safety, privacy, and recovery of company assets, loss prevention, commercial tenants, and patrons.
• Maintain a professional, service-oriented relationship with fans/guests attending arena events.
• Keep up-to-date on the latest security and privacy legislation, regulations, advisories, alerts, and vulnerabilities.
• Support the operation department with fire & life safety procedures.
• Deliver reports detailing overall program compliance and program effectiveness.
• Develop and implement an ongoing risk assessment program targeting information security and privacy matters, recommend methods for vulnerability detection and remediation, and oversee vulnerability testing.
• Guarantee all laws, codes, ordinances, policies, procedures, risk management, safety precautions, rules/regulations, and emergency procedures are followed.
• Ensure the safety of patrons, arena staff, visiting artists, clients, and dignitaries.
• Audit situations of concern, at times placing self in positions that may be of risk.
• Develops and coordinates safety training programs for full-time and part-time employees to increase awareness and maintain records as necessary.
• Establishes and maintains effective working relationships with police, fire, EMS, and other security personnel and/or safety organizations at the city, state, and federal levels.
• Investigates, reports, and provides follow-up on incidents of damage/injury to the facility or individuals.
• Prepare and approve bi-weekly payroll for all security staff.
• Communicates and reviews plans with various facility personnel for functions required to establish a safe and efficient environment for hosting facility events.
• Work security guard shifts and patrol the arena as needed.
• Other duties and responsibilities as assigned.

Qualifications

• High school diploma or G.E.D. with related experience is required. Bachelor's degree is preferred.
• 3-5 years in Security Management.
• Minimum 2 years of experience managing teams.
• Must have a valid driver's license.
• Strong interpersonal and communication skills
• Familiarity with Genetec Access Control and video management systems
• Excellent organizational skills and attention to detail
• Ability to work independently and as part of a team
• Knowledge of alcohol management, crowd management, and managing guests in sports and entertainment and sports environments.
• Proficiency in Microsoft Office.
• Familiarity with 2-way radios.
• Must be team-oriented and maintain a positive attitude to welcome guests.
• Knowledge of security monitoring systems.
• Ability to establish and maintain working relationships with divisions within the facility, contracted services, and clientele.
• Maintain knowledge of current trends in security practices and systems for entertainment venues.

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.