Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added 1 min ago
G
Associate Attorney - Civil Litigation Defense
GPAC
Kansas City, KS
- $90,000 to $110,000 USD / year
Associate Attorney – Civil Litigation Defense
Added 7 mins ago
BS
Business Office Director
Brightview Senior Living, LLC
Rockville, MD
- $72,000 to $82,000 USD / year
…the ground up and you will be instrumental in the community’s development and the successful…
Added 8 mins ago
LN
Project Coordinator
Luster National
Fresno, CA
- $105,000 to $180,000 USD / year
Certified Administrative Professional (CAP) (International Association of Administrative Professionals) or Certified Associate in Project Management (CAPM) certification (Project Management…
Added 16 mins ago
EA
Interior Design Retail Sales Professional
Ethan Allen Global, Inc.
Oak Brook, IL
- $51,500 USD / year
…customer service, communication skills, decision making, project development, presentation, and technical skills) and benchmarks (Minimum Monthly Sales, Home Calls, Accent Sales, Softgood…
Added 25 mins ago
Retail Sales and Store Support
Albertsons Companies
CHULA VISTA, CA · Chula Vista, CA
Leaders invested in your training, career growth & development.
Added 25 mins ago
Deli Clerk
Albertsons Companies
BEL AIR, MD · Bel Air, MD
Leaders invested in your training, career growth & development.
Added 25 mins ago
Growth Associate
Encord
San Francisco, CA
We're looking for our first Growth Associate in SF. This is an opportunity to support across Encord's entire growth function: from our billboards or campaigns on X, to our AI leaders…
Added 25 mins ago
Growth Associate
Encord
New York City, NY
We've just launched our NYC office, and are looking for our first Growth Associate to join the team. This is an opportunity to support across Encord's entire growth function: from our…
Added 26 mins ago
VO
Veterinary Assistant ER
Vicar Operating, Inc. dba VCA
Clackamas, OR
- $21 to $29 USD / hour
Benefits: VCA offers a comprehensive benefits package to support the health, well-being, and professional development of its associates.
Added 27 mins ago
TC
Key carrier
TJX Companies
Hyattsville, MD
- $17.75 to $18.25 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Merchandise Coordinator
TJX Companies
Cookeville, TN
- $14 to $14.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Merchandise Associate
TJX Companies
Kearny, NJ
- $15.92 to $16.42 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Retail Key Carrier
TJX Companies
Sandy, UT
- $15.5 to $16 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Seasonal Merchandise Associate
TJX Companies
Shirley, NY
- $17 to $17.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Seasonal Part-time Merchandise Associate
TJX Companies
Silverdale, WA
- $17.13 to $27.2 USD / hour
- Part-time
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Full time Beauty specialist
TJX Companies
Colonial Heights, VA
- $13.75 to $14.25 USD / hour
- Full-time
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Part-time Merchandise Associate
TJX Companies
Silverdale, WA
- $17.13 to $27.2 USD / hour
- Part-time
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Cleaning
TJX Companies
Rockwall, TX
- $13 to $13.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Backroom Coordinator
TJX Companies
Farmington, CT
- $17.94 to $18.44 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Backroom Associate
TJX Companies
Morrisville, NC
- $13 to $13.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Maintenance
TJX Companies
Las Vegas, NV
- $14.5 to $15 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Markdown Associate
TJX Companies
Morrisville, NC
- $13 to $13.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Seasonal Merchandise Associate
TJX Companies
Cookeville, TN
- $13 to $13.5 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Part Time Merchandise Associate (Open Availability)
TJX Companies
Mundelein, IL
- $15 to $15.5 USD / hour
- Part-time
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…
Added 27 mins ago
TC
Retail Seasonal Associate
TJX Companies
North Charleston, SC
- $12.75 to $13.25 USD / hour
…embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores - TJ Maxx,…

Closed listing

Oak Restaurants

Restaurant General Manager

Lansdale, PA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: May 12, 2025

Similar jobs hiring now

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Supervisor's Title Area Coach (AC)

Directly Supervises Associate General Managers / Shift Managers / Hourly Crew

Basic Purpose and Objectives of the Position

The Restaurant General Manager (RGM) provides overall leadership and direct supervision of operations in an individual restaurant to ensure that the restaurant meets or exceeds its annual operating plan. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising financial control to meet the restaurant profit margin targets
Selecting, training, developing and motivating employees

The RGM directly performs hands-on operational work (as necessary) to train employees, responds to customer service needs or otherwise role model appropriate skills and behavior in the restaurant.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensures products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and controllables on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to Company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in Learning Zone and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all Company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, ICOS and controllables
PRC results and OSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Qualifications

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensures time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.

Supervisory experience in either a food service or retail environment

Demonstrates ability to maintain financial controls and coach and train hourly employees.

Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

About employer

More about this job

Skills

Customer service
Food handling
Financial jurisdiction
Motivate employees
Food safety standards
Sales
Food preparation
Order picking
Performance management
Employee relations
Customer experience
Team leadership
Food safety principles
Troubleshooting
Food service operations

Report this job