Find work in the United States.

6,410,433 jobs across our US network. How we count

Jobs in the United States

25+ jobs

Save this search

Added just now
Production Shift Supervisor - 2nd Shift
Beacon EmbeddedWorks
Eden Prairie, MN
· Monitors Production Associate and Technician attendance and performance on the job. Conducts performance appraisals.
Added 4 mins ago
IC
Entry-Level Non-Profit Customer Associate (Paid Training)
IB Collective Co.
Nampa, ID
- $55,000 to $75,000 USD / year
Added 4 mins ago
Construction Associate - New York, NY
GPAC
New York, NY
A well-regarded New York law firm is adding a Construction Associate to its team. This is a chance to do sophisticated, substantive work, take real ownership of your matters, and grow…
Added 6 mins ago
VW
MHU Behavioral Health RN- Part Time Willingboro
Virtua Willingboro Hospital, Inc
United States
- $45.95 to $63.83 USD / hour
- Part-time
Required Education: Associate’s degree required, Bachelor’s degree preferred
Added 6 mins ago
VW
BHU Registered Nurse-Part Time 2nd Shift
Virtua Willingboro Hospital, Inc
United States
- $45.95 to $63.83 USD / hour
- Part-time
Required Education: Associate’s degree required, Bachelor’s degree preferred
Added 7 mins ago
Office Manager
SWE Solutions
Itasca, IL
Associate's or Bachelor's degree in Business Administration, Operations Management, Human Resources, Accounting, Communications, or a related field preferred.
Added 9 mins ago
Customer Contact Supervisor (PGA: Tuesday - Saturday, 8:00 a.m. - 4:30 p.m.)
DHL Express (USA), Inc.
Erlanger, KY
· Associate’s or Bachelor’s degree in Logistics, Supply Chain, Business, or related field (preferred)
Added 9 mins ago
Restaurant General Manager
Chestnut Restaurants
Hanover, PA
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Restaurant General Manager
Chestnut Restaurants
Connellsville, PA
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Associate Restaurant Manager
Chestnut Restaurants
Lancaster, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 9 mins ago
Restaurant General Manager
West Virginia Cantina
Kingwood, WV
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Associate Restaurant Manager
West Virginia Cantina
Morgantown, WV
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 9 mins ago
Restaurant General Manager
West Virginia Cantina
Summersville, WV
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Restaurant General Manager
Delaware Restaurants
Middletown, DE
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Restaurant General Manager
Maryland Cantina
Westminster, MD
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Associate Restaurant Manager
Maryland Cantina
Owings Mills, MD
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 9 mins ago
Restaurant General Manager
Oak Restaurants
Carlisle, PA
Directly Supervises Associate General Managers / Shift Managers / Hourly Crew
Added 9 mins ago
Associate Restaurant Manager
Oak Restaurants
Wind Gap, PA
The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of…
Added 12 mins ago
CR
Sales Associate
Carter's Retail Inc.
Vancouver, WA
- $15.5 to $17.75 USD / hour
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 12 mins ago
CR
Seasonal Associate
Carter's Retail Inc.
Chula Vista, CA
- $16 to $18.25 USD / hour
As a Seasonal Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 12 mins ago
CR
Sales Associate
Carter's Retail Inc.
San Ysidro, CA
- $17 to $19.25 USD / hour
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them…
Added 13 mins ago
TT
Seasonal Retail Associate
The TJX Companies Inc
Racine, WI
- $13.25 to $13.75 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 13 mins ago
HL
Backroom Coordinator
Homegoods LLC
Rocklin, CA
- $17.9 to $18.4 USD / hour
Partners with Management on Associate training needs to increase effectiveness
Added 13 mins ago
MO
Retail Merchandise Associate
Marshalls of MA
Detroit, MI
- $14.25 to $14.75 USD / hour
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral…
Added 13 mins ago
MO
Retail Store Cleaning Associate
Marshalls of MA
Detroit, MI
- $14.25 to $14.75 USD / hour
Maintains all organizational, cleanliness, and recovery standards for the entire store, e.g. Sales Floor, Single Queue, Associate Lounge, Backroom and Restrooms

Oak Restaurants

Associate Restaurant Manager

Wind Gap, PA, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: May 12, 2025

Original job description

Reports to: Restaurant General Manager

Directly Supervises: AGMs / Shift Managers / Team Members

Basic Purpose and Objectives of the Position

The Associate Restaurant Manager (ARM) serves as the assistant to the Restaurant General Manager and provides additional management coverage of operating hours and direct supervision of operations in an individual restaurant. Focal points include:

Driving excellence in customer service
Maintaining company standards in product and facility specifications
Supervising food handling procedures and operational processes
Exercising basic, shift-to-shift financial control to meet the restaurant profit margin targets

In addition, the ARM assumes full responsibility for specific financial controls, crew training assignments and the screening of prospective employees under the direction of the RGM. The ARM directly performs hands-on operational duties and on an on-going basis trains employee, responds to customer service needs and role models appropriate skills and behaviors in the restaurant.

The candidate for ARM is someone that is considered promotable to RGM within a year and a half of assuming the ARM position. The candidate has demonstrated the leadership skills necessary to become an RGM with continued training and coaching. ARM's that do not show progress towards Individual Development Plan within the first year are subject to demotion or termination.

Principle Accountabilities

Customer Satisfaction/Product Quality

Maintains fast, accurate service, positive guest relations and ensure products are consistent with company quality standards.
Drives customer-focused culture by serving as role model in resolving customer issues and training managers and crew to meet or exceed customer service standards.
Tracks, analyzes and resolves sources of customer complaints.
Ensure that food safety standards are met.

Financial

Develops and drives restaurant annual operating plan.
Analyzes sales, labor, inventory and other controllable accounts on a continual basis and takes corrective action to meet or achieve margin and sales growth targets.
Trains and mentors subordinates on financial analyses and profitability tips for the restaurant.
Develops store CAPEX requests and is the principle interface with all vendors.

Operations

Ensures that facilities and equipment are maintained to Company standards.
Monitors inventory, food preparation and order fulfillment daily to ensure adherence to company standards
Establishes restaurant speed with service (SWS) targets, monitors performance and resolves bottlenecks to achieve SWS goals.
Oversees development and revision of weekly management and crew schedules.

Human Resources

Directs all restaurant level HR activity including:
Personal accountability for crew hiring decisions
Learning Zone planning and execution
Performance management
Compensation
Employee relations issues up to and including termination
Provides hands-on training for management staff in advanced Learning Zone modules and develops all Shift Managers and Assistant General Managers to assume higher level responsibilities.
Develops and monitors staffing plans and directs crew sourcing activities.
Manages the work environment on all shifts to ensure fair and equitable employee treatment, as well as adherence to all company, state and federal workplace regulations.

Success Measures

Achievement of restaurant annual operating plan
Margin improvement over previous year sales growth
Weekly/Period restaurant performance in sales, labor, and COGS
PRC results and DISSAT scores
Learning Zone certification levels, crew turnover and staffing levels

Qualifications

Knowledge and Skill Requirements

Delivers Excellence in Customer Service

Is fully aware of customer needs and ensures that they receive quality products and service. Ensures work is to the correct standard. Possesses extremely high standards of product quality and speed with service and constantly monitors performance against those standards. Possesses a strong eye for detail and cleanliness. Presents a positive image through tidy and professional appearance of self and other employees. Interacts with customers in a highly effective and proactive manner. Consistently seeks to improve the customer experience. Demonstrates and emphasizes to others the importance of a winning customer experience. Uses customer feedback tools and techniques in making decisions and improving restaurant performance.

Team Leadership

Supervises others and efficiently coordinates their work. Delegates tasks to the most appropriate member of staff. Is able to remain in control in difficult situations. Provides clear direction and authority. Gets involved in a hands-on manner and leads by example. Is assertive. Communicates restaurant goals and a motivating vision; links individual performance to achieving restaurant goals. Demonstrates principled leadership and sound business ethics; stands up for what's right. Celebrates achievements; recognizes and rewards others; generates pride and commitment. Regularly coaches staff to drive performance against objectives; provides ongoing, constructive feedback. Demonstrates passion, enthusiasm and intensity in work; is a role model.

Business Savvy

Identifies problems quickly; assertively develops and implements solutions; manages restaurant flow to ensure customer satisfaction. Focuses the team on critical business issues; plans, organizes and delegates work for peak efficiency. Ensures understanding and use of available business tools by appropriate team members. Accurately analyzes financial data; identifies trends and takes appropriate action; follows-up to ensure 100% implementation. Understands key business drivers and uses this knowledge to build sales and achieve margin targets.

Team Development

Identifies appropriate staff development needs and action plans and ensure time is available for crew development. Is tenacious in ensuring that all employees receive the opportunity to learn and demonstrate new skills. Transfers own knowledge to others by clearly demonstrating procedures, maintaining high standards and walking the talk. Provides resources for development, follows up and gives positive, direct feedback. Provides ongoing coaching and feedback as well as periodic formal assessment of progress.

Restaurant Operations

Technically proficient in all aspects of food preparation, production and delivery. Displays detailed knowledge of all key food handling/food safety procedures. Familiar with basic restaurant equipment troubleshooting. Displays detailed knowledge of all company product standards.

Educational Attainment/Experience Requirements

High school diploma or GED.

Supervisory experience in either a food service or retail environment

Demonstrated ability to maintain financial controls and coach and train hourly employees.

Proven ability to drive customer satisfaction, financial performance and employee satisfaction.

Disclaimer

The list of requirements, duties and responsibilities is not exhaustive but is merely the most accurate list for the current job. The Company reserves the right to revise the job description and to require that other tasks be performed when the circumstances of the job change (for example, emergencies, changes in personnel, workload or technical development).

Apply About employer

More about this job

Skills

Restaurant Manager
Customer service
Food handling
Financial jurisdiction
Coaching
Food safety standards
Sales
Food preparation
Order picking
Performance management
Employee relations
Customer experience
Team leadership
Food safety principles
Troubleshooting
Food service operations

Report this job