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Job Overview: This position is responsible for the Fleet Operations and Maintenance and reports to the Branch Manager.

O W T Global Llc

Program Manager/Quality Manager

United States

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Job details

Posting language: English

Original job description

Program Manager/Quality Manager

Location: Arlington, VA/ NCR Clearance level required: Secret This position is contingent upon award.

OWT Global:

Founded in 2010 and headquartered in Tampa, FL, OWT Global is a small business that offers reliable and operationally proven expertise and support to the U.S. Government, industry partners, and commercial vendors. Named a Top Workplace by the Tampa Bay Times (2022-2025), OWT Global prides itself on offering exceptional, industry-leading services and solutions in a cost-effective manner for Engineering, Engineering Support, RDT&E, Technical Program and Project management, Subject Matter Expertise (SME), operations, logistics, maintenance, and training of Unmanned Aerial Systems (UAS), Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, Reconnaissance, and Targeting (C5ISRT), and Air Domain Awareness and Defense (ADAD) technologies. OWT is a proud supporting partner in the DOD SkillBridge program to ensure service members gain valuable industry work experience as the service member transitions from military to industry. The OWT Global team consists of 96% veterans, selectively recruited from the Special Operations, Special Mission Units, and Intelligence Communities with an extensive experience tailored towards supporting efforts in preparation of threats against the United States by great power competitors and by continued operational support to the United States Government in combatting the continued counterterrorism threats world-wide. With this unique foundation of U.S. military special operations and civilian intelligence agency veterans, Engineers, and manned and unmanned system pilots and maintainers, OWT Global brings a blend of skills optimized for today’s dynamic operational needs. The OWT Global model pairs technical acumen with operational applications to help drive the development and deployment of technology in a sustainable and affordable way.

Job summary OWT Global is seeking an experienced Program Manager to oversee quality management, training course registrar services, and training and development activities in support of government contracting operations in Arlington, VA. The Program Manager will be responsible for ensuring the effective delivery of training programs, maintaining quality standards, coordinating course registration and scheduling, and supporting personnel qualification and professional development requirements. The ideal candidate will possess strong leadership, organizational, communication, and program management skills, with demonstrated experience supporting government programs and managing training and quality-related functions. This individual will work closely with government stakeholders, instructors, internal teams, and program leadership to ensure all services are delivered efficiently, accurately, and in accordance with contractual requirements.

Key Responsibilities include (but are not limited to):

Program Management

Oversee the execution and coordination of quality management, training registrar, and training and development services.
Develop and maintain program plans, schedules, performance metrics, and deliverables.
Coordinate with government stakeholders, customers, instructors, and internal teams to ensure program objectives are achieved.
Monitor program performance, identify potential issues, and implement corrective actions as necessary.
Ensure compliance with contractual requirements, applicable policies, procedures, and organizational standards.
Manage competing priorities and ensure timely completion of program deliverables.

Quality Management

Oversee the implementation and maintenance of quality management processes and procedures.
Conduct quality reviews, assessments, and audits to ensure compliance with established requirements.
Monitor program performance indicators and identify opportunities for continuous improvement.
Develop and maintain quality documentation, reports, and corrective action plans.
Ensure training services and program deliverables meet customer expectations and contractual standards.
Identify process deficiencies and recommend improvements to enhance operational effectiveness.

Training Course Registrar Services

Manage training course registration, scheduling, enrollment, and attendance tracking.
Maintain accurate training records, course rosters, completion documentation, and qualification databases.
Coordinate course logistics with instructors, students, facilities, and government personnel.
Monitor course completion and qualification requirements to ensure personnel meet established training standards.
Generate training reports and provide registration and completion status updates to program leadership and government stakeholders.
Ensure training records are maintained accurately and in accordance with applicable requirements.

Training and Development Services

Coordinate and oversee the development, implementation, and delivery of training programs.
Identify training requirements and support the development of training plans and learning objectives.
Ensure training materials and curricula align with applicable qualification standards and organizational requirements.
Evaluate training effectiveness and recommend improvements to enhance learning outcomes.
Support personnel qualification, certification, and professional development initiatives.
Coordinate with subject matter experts and instructors to ensure training objectives are met.

Minimum Qualifications

Bachelor’s degree from an accredited college or university.
Minimum of seven (10) years of relevant professional experience; at least (7) of those years must be directly related in program management, quality management, training administration, training and development, or a related field.
Clearance level required: Secret
Demonstrated experience managing multiple program functions, deliverables, and competing priorities.
Experience with quality assurance processes, training administration, course registration, and personnel qualification management.
Strong written and verbal communication skills.
Demonstrated ability to develop, maintain, and analyze program documentation, reports, and performance metrics.
Proficiency in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Ability to work independently and collaboratively with government customers, internal teams, and external stakeholders.

Preferred Qualifications

Master’s degree
Experience supporting Department of War (DoW) or other federal government programs.
Experience managing training programs in a government contracting environment.
Familiarity with government quality management systems, training standards, and qualification requirements.
Experience with Learning Management Systems (LMS), training databases, and electronic records management systems.
Project Management Professional (PMP) certification or equivalent program management credentials.
Experience developing and implementing process improvement initiatives.

Benefits:

Health, Dental, and Vision
Short Term/Long Term Disability/Life Insurance/Workers Compensation
Traditional and Roth 401k plan options
Paid Time Off and Holiday Pay

Learn more about OWT Global at: https://owtglobal.com Top Workplaces Tampa, Florida: https://topworkplaces.com/company/owt-global/ Apply and upload CV or Resume at: https://owtglobal.com/careers/

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