LMS Administrator/Training Technology Special

LMS Administrator/Training Technology Specialist

Location: Arlington, VA/ NCR Clearance level required: Secret This position is contingent upon award.

OWT Global:

Founded in 2010 and headquartered in Tampa, FL, OWT Global is a small business that offers reliable and operationally proven expertise and support to the U.S. Government, industry partners, and commercial vendors. Named a Top Workplace by the Tampa Bay Times (2022-2025), OWT Global prides itself on offering exceptional, industry-leading services and solutions in a cost-effective manner for Engineering, Engineering Support, RDT&E, Technical Program and Project management, Subject Matter Expertise (SME), operations, logistics, maintenance, and training of Unmanned Aerial Systems (UAS), Command, Control, Communications, Computers, Cyber, Intelligence, Surveillance, Reconnaissance, and Targeting (C5ISRT), and Air Domain Awareness and Defense (ADAD) technologies. OWT is a proud supporting partner in the DOD SkillBridge program to ensure service members gain valuable industry work experience as the service member transitions from military to industry. The OWT Global team consists of 96% veterans, selectively recruited from the Special Operations, Special Mission Units, and Intelligence Communities with an extensive experience tailored towards supporting efforts in preparation of threats against the United States by great power competitors and by continued operational support to the United States Government in combatting the continued counterterrorism threats world-wide. With this unique foundation of U.S. military special operations and civilian intelligence agency veterans, Engineers, and manned and unmanned system pilots and maintainers, OWT Global brings a blend of skills optimized for today’s dynamic operational needs. The OWT Global model pairs technical acumen with operational applications to help drive the development and deployment of technology in a sustainable and affordable way. Position Overview The LMS Administrator / Training Technology Specialist is responsible for the administration, integration, support, and optimization of Learning Management Systems (LMS) and training technologies that support the development, delivery, management, and evaluation of training and education programs. This position provides both functional and technical expertise to ensure learning systems, digital learning tools, and educational technologies effectively support organizational objectives and contractual requirements. The LMS Administrator / Training Technology Specialist works closely with program managers, instructional designers, curriculum developers, instructors, and stakeholders to enhance training operations, learner engagement, and reporting capabilities.

Key Responsibilities

• Administer, configure, maintain, and optimize Learning Management Systems (LMS) and related training technology platforms.
• Manage LMS user accounts, permissions, organizational structures, roles, and access controls.
• Upload, test, deploy, and maintain online courses, curricula, assessments, certifications, and learning resources.
• Support the implementation and operation of eLearning, virtual training, webinar, and collaborative learning technologies.
• Monitor LMS and training technology performance to ensure system reliability, accessibility, and user satisfaction.
• Provide technical support and troubleshooting assistance to learners, instructors, administrators, and stakeholders.
• Configure and maintain learning paths, competency models, certification programs, and learner dashboards.
• Generate and analyze reports related to learner participation, course completion, compliance training, certifications, and performance metrics.
• Support integration efforts between the LMS and other enterprise applications, databases, reporting systems, and human capital management platforms.
• Ensure data integrity, system security, privacy compliance, and records management within learning systems.
• Conduct quality assurance testing for new system functionality, software updates, course deployments, and technology enhancements.
• Develop and maintain user guides, standard operating procedures (SOPs), technical documentation, and training materials.
• Support virtual instructor-led training (VILT), hybrid learning environments, and digital learning initiatives.
• Identify opportunities to improve training technology capabilities, automation, user experience, and reporting functionality.
• Support audits, inspections, accreditation reviews, cybersecurity requirements, and continuous improvement initiatives.

Required Qualifications

• Bachelor's degree from an accredited college or university in Information Technology, Computer Science, Information Systems, Educational Technology, Instructional Technology, Education, Business Administration, or a related field.
• Minimum of five (5) years of professional experience in Learning Management System administration, training technology support, educational technology, learning operations, or a related field.
• Clearance level required: Secret
• Experience administering enterprise learning management systems and training technology platforms.
• Experience managing online learning content, certifications, learning records, and reporting functions.
• Experience supporting virtual, hybrid, and technology-enabled learning environments.
• Experience troubleshooting system issues and providing end-user support.
• Experience analyzing training data and generating management reports.
• Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, Outlook, and Teams.
• Strong analytical, technical, and problem-solving skills.
• Excellent written, verbal, and interpersonal communication skills.

Preferred Qualifications

• Experience supporting federal government, Department of War (DoW), or contractor-operated training programs.
• Experience administering LMS platforms such as Cornerstone, Moodle, Blackboard, Canvas, Saba, SuccessFactors, Docebo, or comparable systems.
• Knowledge of SCORM, xAPI, AICC, cmi5, and other eLearning interoperability standards.
• Experience supporting virtual learning technologies, webinar platforms, and collaboration tools.
• Familiarity with cloud-based learning environments and enterprise system integrations.
• Experience supporting data analytics, dashboard reporting, and business intelligence tools.
• Relevant certifications in LMS administration, educational technology, instructional technology, CompTIA, Microsoft, or related disciplines.

Knowledge, Skills, and Abilities

• Knowledge of Learning Management Systems, learning technologies, and digital training environments.
• Knowledge of online learning delivery methods, eLearning standards, and virtual training platforms.
• Ability to configure and administer enterprise learning systems and related technologies.
• Strong technical troubleshooting and customer support skills.
• Ability to analyze learning data and develop meaningful reports and dashboards.
• Knowledge of cybersecurity principles, privacy requirements, and records management practices.
• Ability to communicate technical concepts to both technical and non-technical audiences.
• Strong organizational skills and attention to detail.
• Ability to manage multiple priorities while maintaining system reliability and user satisfaction.
• Commitment to continuous improvement and emerging learning technology practices.

Benefits:

• Health, Dental, and Vision
• Short Term/Long Term Disability/Life Insurance/Workers Compensation
• Traditional and Roth 401k plan options
• Paid Time Off and Holiday Pay

Learn more about OWT Global at: https://owtglobal.com Top Workplaces Tampa, Florida: https://topworkplaces.com/company/owt-global/ Apply and upload CV or Resume at: https://owtglobal.com/careers/