Sr. Payroll Specialist

Company Overview

NWN is the leading AI-powered technology solutions provider for North America’s most innovative public and private organizations. For more than 30 years, NWN has helped over 6,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions.

The company’s proprietary Experience Management Platform ensures seamless service delivery, real-time observability and improved efficiency for its clients’ most demanding technology needs. NWN is a high-performance, high-integrity team of 1,200+ experts committed to a customer-obsessed culture, earning an 80+ Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a ‘Best Place to Work’ with an 80+ Employee Net Promoter Score. For more information, visit: NWN.ai.

Responsibilities

The Senior Payroll Specialist role is responsible for assisting in the administration of the organization's payroll.

• Frequent interaction with sales, service delivery, senior and executive level management.
• Prompt response and resolution of any employee payroll related concerns.
• Responsible for generating semi-monthly salaried payrolls and coordinating associated data batch entries.
• Responsible for generating bi-weekly hourly payrolls and coordinating associated data batch entries.
• Review time sheets and other payroll information to detect and reconcile payroll discrepancies.
• Issue and record adjustments to pay related to previous errors or retroactive increases.
• Close out Time off in ADP for Salaried employees.
• Maintenance of all active garnishments and related documentation.
• Coordination and verification of direct deposit set-ups.
• Handle setup of new operating states and localities with payroll.
• Answer all verifications of employment unable to be completed by outside employment Verification Company.
• Assist with back up computation of variable and commission components, including uploading to payroll in data batches.
• Develop, maintain and presents statistical, on-demand and regular payroll reports.
• Development of policy and procedures, in particular related to payroll.
• Providing back up to other HR team members (Compensation manager specifically) as needed.
• Other projects as required.
• Performs other duties as assigned.
• Complies with all policies and standards.
• Demonstrated comfort with adopting emerging AI tools and technologies to optimize processes, improve collaboration, and drive operational effectiveness.

Qualifications

• Associate’s Degree (AA) Preferred
• 3 – 5 years of payroll/compensation experience. Required
• Knowledge of Dayforce.
• Some exposure to benefits administration is required.
• Working knowledge of current laws and upcoming regulation changes related to employee compensation and tax issues such as the Fair Labor Standards Act and multi-state minimum wage regulations.
• Working knowledge of Company time, attendance and payroll policies upon completion of training.
• Able to multi-task in a fast-paced environment and meet strict deadlines.
• Self-starter and team player. Ability to understand initial direction/guidance and provide implementation and results with little follow up required.
• Exhibit excellent oral and written communication skills as well as strong interpersonal skills. Ability to craft timely, clear and concise emails keeping the recipient party in mind is imperative.
• Must be highly organized.
• Meticulous attention to detail required, including exceptional mathematical and calculation skills.
• Proficiency with Excel, Word, Outlook and PowerPoint.
• Excellent problem solving/dispute resolution skills required.
• Project management skills. (Preferred)

Remote: Job duties are performed from the employee’s home home or another approved remote location. Remote employees are expected to maintain productivity, communication, and availability during agreed-upon working hours, in alignment with company policies.

Travel: 2x yearly for team meetings

At NWN, we provide a comprehensive benefits package to support your well-being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long-term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer: NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.