Clinical Operations Specialist (US-based)

Welcome to Nutrium Before you apply, here's the key thing: our mission is to promote global well-being by making quality 1:1 nutrition accessible to everyone. A lot has changed since we started, but our mission is still at the heart of everything we do: it's written in our culture book, in our proposals, in our docs, and it guides every decision we make. It's also what allowed us, for years, to improve the experience of nutrition professionals and their patients through the world's #1 nutrition counseling platform. But we didn't stop there. Today, with Nutrium Care, we're taking the next step: bringing real, personalized nutrition to people anytime, anywhere, and helping them build healthier, happier lives.

You go first We’re proud of our journey so far, and we believe there’s space for more people to shine, challenge us, and help shape what comes next.

⭐ What you will bring As Nutrium Care grows in the US, we need someone on the ground who understands both clinical nutrition and the people we serve. As our Clinical Operations Specialist, you’ll join the Clinical Operations team and take ownership of our US dietitian network.

No two weeks will look the same. One day you might be running appointments with members, the next supporting a client company’s HR team, onboarding new dietitians to our network, or giving clinical input on a new product feature.

This role is for someone who enjoys variety, adapts quickly and is happy to roll up their sleeves. You’ll learn a lot, work closely with teams across Nutrium, and help shape how nutrition care is delivered as we grow in the US.

⭐ What you will be doing

• Run 1:1 appointments with Nutrium Care members, staying close to the patient experience and quality of care;
• Help build the workflows, protocols and documentation that keep care consistent across the network;
• Bring a clinical perspective to Product and Tech, turning member and dietitian feedback into improvements;
• Support US client companies through launch and beyond, as a clinical point of contact for HR and Benefits teams;
• Plan member engagement (webinars, onsite events, activation campaigns) and track engagement to flag risks or opportunities early;
• Recruit, credential and onboard new dietitians, from licensure checks to platform setup;
• Be the day-to-day point of contact and clinical reference for US dietitians, and organize activities that keep them connected;
• Take on new projects as the US operation evolves.

⭐ You might be a great fit if you...

• Are a Registered Dietitian (RD/RDN) with active CDR registration and state licensure;
• Have some hands-on clinical experience, through internships, supervised practice or a first role, ideally including telehealth or virtual care (a plus!);
• Enjoy building relationships and are curious about the business side of healthcare;
• Communicate clearly and confidently with both clinical and non-clinical audiences;
• Are organized and comfortable juggling multiple priorities and deadlines;
• Are excited about digital health and how technology can scale access to nutrition care;
• Are based in the US and enjoy working with an international, remote team.

Now, it's our turn Transparency is one of our core values, so here’s exactly what you can expect from Nutrium:

• Annual gross salary range: 60,000 – 75,000$
• Perks and benefits:
• Comprehensive Health, Dental, and Vision Insurance*
• 27 days of annual leave
• Parental leave*
• 401(k) with a 2% match
• A flexible work model and hours
• Paid company holidays
• Free unlimited nutritional appointments (Nutrium Care)
• Free unlimited psychology sessions
• Professional development budget
• A multicultural team that enjoys spending time together, not just while working, but also through team activities, social events, and our annual offsite.

US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided.

We're committed to making our hiring process fair, inclusive, and human. We aim to build a team that reflects the diversity of the world we live in. That means welcoming people of all races, ethnicities, genders, sexual orientations, ages, abilities, religions, and backgrounds. If you're excited about this role but your experience doesn't align perfectly with every requirement, we still encourage you to apply. You might be exactly who we're looking for.

A note on our hiring process We want our interviewers focused on you. To help with that, interviews may be recorded via Teamtailor Meet, with the support of AI note-taking tools. If you'd prefer not to be recorded, just let us know before the interview begins. This won't change anything about how we assess you.