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Added 1 min ago
Senior Program Manager
Akima, LLC
Camp H M Smith, HI
ASE is seeking a highly qualified and experienced Senior Program Manager to provide overall leadership, management, and operational oversight of our Information Technology Service Support…
Added 2 mins ago
AC
Accounting Manager
Aston Carter
Tualatin, OR
- $49.03 to $62.5 USD / hour
…manufacturing, providing innovative solutions that help drive technology, efficiency, and operational excellence.As an Accountant, you will play a key role in maintaining financial…
Added 2 mins ago
Information Systems Engineer Manager 2
Northrop Grumman
Beale AFB
In this role, you will act as a Control Account Manager (CAM), managing information system functions for planning, optimization, configuration, and integration of diverse Information…
Added 3 mins ago
Product Manager III, Global Downstream Marketing EUS
Boston Scientific
Marlboro
The Product Manager III, Global Downstream Marketing, EUS is responsible for executing downstream marketing strategies and initiatives across the established EUS needles portfolio and new…
Added 4 mins ago
Sr. Program Account Manager
Vizient
Cape Girardeau · Irving
…retention, satisfaction, Envi adoption, utilization, and measurable business outcomes. You will build strong client relationships, provide strategic consultation, identify growth…
Added 4 mins ago
Technical Program Manager - Child Safety (Legal)
Meta
Des Moines, IA
…Investigations organization is looking for an experienced Technical Program Manager who has experience applying technical expertise and organizational skills to drive execution of child…
Added 4 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Des Moines, IA
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 4 mins ago
Assistant Manager(02664) - 7875 W. 10th Street
Domino's
Indianapolis, IN
The Assistant Manager is one of the most important positions in our stores. They are responsible for running great shifts, taking great care of customers, working towards store’s goals,…
Added 4 mins ago
Platform Engineer - Remote
SitusAMC
Des Moines, IA
…delivery, security, infrastructure, architecture, compliance, and business stakeholders. The role also leads the Azure DevOps governance committee and helps mature platform standards,…
Added 4 mins ago
Manager Database Administrator - Remote US
SitusAMC
Des Moines, IA
The Database Administration team is responsible for the management of SitusAMC database technology and associated systems and processes. This role is an experienced senior leader who will…
Added 4 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Des Moines, IA
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 5 mins ago
Assistant Manager(05267) - 2018 Gerstner Memorial Dr
Domino's
Lake Charles, LA
The Assistant Manager is one of the most important positions in our stores. They are responsible for running great shifts, taking great care of customers, working towards store’s goals,…
Added 12 mins ago
Associate Director, Engineering
Merck
Durham, NC
Unite Quality, Operations, Technology Operations, Maintenance, Digital Manufacturing and other supporting functions behind a single integrated execution plan.
Added 12 mins ago
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Sr. Serviceability Engineer
Nutanix
Durham, NC
- $110,000 to $218,000 USD / year
Develop Business Requirement documents to drive Serviceability improvements in the product
Added 12 mins ago
Senior Manager, HR M&A
Labcorp
Remote, United States
This role is an integral part of the Global HR M&A team, reporting to the Sr. Director, HR M&A. The Sr. Manager leads HR workstreams for M&A projects end-to-end, from due diligence through…
Added 12 mins ago
Managed Services - Senior - IT Product Consultant
EY
Raleigh, NC
…managed services engagements. Acting as an IT Product and Project Manager, you will support in executing service delivery commitments, managing client-facing initiatives, and ensuring…
Added 12 mins ago
Survey Crew Chief
Surveying And Mapping, LLC
Charlotte, NC
Professional Development: Customized career development plan for licensing and certifications, Project Manager Business Academy, CAD Training Program, Individual Development Plans/Career…
Added 13 mins ago
M
IT Project Manager - Cloud Disaster Recovery
ManpowerGroup
Charlotte, NC
- $50 USD / hour
Proven experience in IT Project Management, Technical Program Management, Disaster Recovery, Technology Resilience, Infrastructure Operations, or Technology Governance.
Added 13 mins ago
EG
Operations - Process Manager - Sr
Eliassen Group
Raleigh, NC
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
Added 13 mins ago
Group manager, Integrated Marketing Operations
Starbucks Coffee Company
Seattle
Now Brewing – group manager, Integrated Marketing Operations! #ToBeAPartner
Added 15 mins ago
T
Program Manager
TEKsystems
Fairfield, CA
- $80 USD / hour
Added 17 mins ago
Sr. Manager, Supply Chain Engineering – IBP, S&OP & Customer Experience
Micron Technology
Boise
As Sr. Manager, Supply Chain Solutions, you own the health, evolution, and roadmap of the enterprise solutions behind Integrated Business Planning (IBP) and Sales & Operations Planning…
Added 19 mins ago
Manager, Diagnostic Imaging
St. Charles Health System
Redmond, OR
POSITION OVERVIEW: The Diagnostic Imaging Manager – Northern Campuses manages the operations of imaging services of St. Charles Health System located in Madras, Prineville, and Redmond. The…
Added 23 mins ago
TO
Project Manager, IT Applications
Taiho Oncology, Inc.
Princeton, NJ
- $130,050 to $153,000 USD / year
This role also requires support of existing business applications providing daily support, release planning and oversight globally. The successful candidate will lead the implementation of…
Added 23 mins ago
TO
Manager, Medical Affairs Data Analytics & Insights
Taiho Oncology, Inc.
Princeton, NJ
- $147,900 to $174,000 USD / year
…medical information, field medical insights, advisory boards, and business…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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