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Added 3 mins ago
Sr. Program Account Manager
Vizient
Cape Girardeau · Irving
Drive continuous improvement initiatives involving processes, automation, AI, and technology to enhance operational efficiency, consistency, and scalability.
Added 3 mins ago
Program & Network Manager
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…relationships, coordinate cross-functional activities, and oversee program operations to deliver high-quality experiences. You will leverage data, feedback, and approved technology to…
Added 4 mins ago
Lead Site Reliability Engineer - Remote
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Drive the development and implementation of automation solutions to remove “toil”, streamline processes, reduce manual interventions, and enhance the overall efficiency of the product…
Added 4 mins ago
Platform Engineer - Remote
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Develop and maintain the in-house CI/CD automation pipeline as an individual contributor on the Cloud development platform team.
Added 10 mins ago
Operations Specialist
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Southern Pines, NC
…Emergent Threats, Operations, and Planning Support (SOFETOPS) Program Management at USASOC. You will help drive new requirement processes, organize and implement program methodologies, and…
Added 10 mins ago
Senior Manager: Manufacturing – Material Handling
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Senior Manager: Manufacturi ng – Material Handling
Added 11 mins ago
Manager Plant Operations
HCA Healthcare
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…care in 21 states and the United Kingdom. We are looking for a Manager Plant Operations for our Mission Hospital team where excellence creates…
Added 11 mins ago
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Sr. Serviceability Engineer
Nutanix
Durham, NC
- $110,000 to $218,000 USD / year
…ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results,…
Added 11 mins ago
Managed Services - Senior - IT Product Consultant
EY
Raleigh, NC
Serve as an IT Product / Project Manager for client-facing initiatives such as product engineering, application enhancements, modernization, automation, or tool adoption.
Added 12 mins ago
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IT Project Manager - Cloud Disaster Recovery
ManpowerGroup
Charlotte, NC
- $50 USD / hour
…repeatable disaster recovery outcomes? I’m looking for an IT Project Manager - Cloud Disaster Recovery Test who can lead planning, coordination, and governance of cloud disaster recovery…
Added 12 mins ago
Commercial Dock & Door Technician - Charlotte, NC
The Raymond Corporation
Charlotte, NC
Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers,…
Added 16 mins ago
Sr. Manager, Supply Chain Engineering – IBP, S&OP & Customer Experience
Micron Technology
Boise
JR111820 Sr. Manager, Supply Chain Engineering – IBP, S&OP & Customer Experience
Added 23 mins ago
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Manager, Medical Affairs Data Analytics & Insights
Taiho Oncology, Inc.
Princeton, NJ
- $147,900 to $174,000 USD / year
…strengthen evidence-based decision-making. In this role, the Manager, Medical Affairs Data Analytics and Insights will lead development and refinement of analytics frameworks for assigned…
Added 23 mins ago
Engineering Manager(Manufacturing)
South Bay Solutions
Fremont, CA
The CNC Manufacturing Engineering Manager leads CNC programming and manufacturing engineering operations within a high-mix, precision contract manufacturing environment. This role blends…
Added 25 mins ago
Manager / Senior Manager, Data Products & Programs
Simon & Schuster
New York, NY
Simon & Schuster is investing in Data & Decision Intelligence to embed data, tools, and automation into everyday work and enable faster, better-informed decisions. The Manager or Senior…
Added 25 mins ago
Email Marketing Manager
Stanley Martin Homes, LLC
Reston, VA
The Email Marketing Manager is responsible for developing and executing Stanley Martin Homes' email marketing and lifecycle communications strategy. This role owns the email channel from…
Added 25 mins ago
HRIS & People Analytics Specialist
Stanley Martin Homes, LLC
Reston, VA
…Analyst plays an active role in system optimization, reporting automation, workforce analytics, and strategic initiatives that enhance the employee experience and support organizational…
Added 27 mins ago
Specialist, People Data and Operations
Electrolux Consumer Products, Inc
United States
Identify opportunities to simplify processes, improve the employee and manager experience, reduce manual effort, and increase operational accuracy through automation and continuous…
Added 35 mins ago
Project Manager (Remote)
HOME DEPOT MANAGEMENT COMPANY, LLC
Remote, United States
Project/program management experience leading multiple technology, AI, automation, or emerging-technology initiatives simultaneously.
Added 37 mins ago
SO
IT Communications Manager
State of Washington
Remote, United States
- $119,136 USD / year
…invites applications for the position of IT Communications Manager. The IT Communications Manager plays a critical coordination and communications role within the Information Technology…
Added 37 mins ago
Portfolio Manager, Data & AI Governance, Enablement & Literacy
General Motors LLC
Remote, United States
Track portfolio outcomes including data readiness, AI readiness, onboarding efficiency, control automation, and governance adoption.
Added 37 mins ago
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Legal Program Manager
OpenAI
San Francisco, CA · New York, NY
- $162,000 to $180,000 USD / year
As a Legal Program Manager, you will independently manage assigned programs and workstreams across Legal priorities, with a focus on emerging user risk. Your portfolio may include sensitive…
Added 39 mins ago
Telecommunications Engineer 4 - Tysons, VA
M.C. Dean, Inc
Tysons, VA
Provide ISP/OSP input to the project's lead engineer and program manager for design reviews, plan acceptance, and program team meetings.
Added 39 mins ago
MD
Project Administrator, Staff
M.C. Dean, Inc
Frederick, MD
- $26.77 to $30.11 USD / hour
Assist Program Manager in preparation of monthly reports and other financial reports.
Added 39 mins ago
Senior Design Engineer (Engineer 5)
M.C. Dean, Inc
Tysons, VA
…electrical, electronic security, telecommunications, life safety, automation and controls, audiovisual, and IT systems. Headquarters in Tysons, Virginia, M.C. Dean delivers resilient,…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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