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FLOATING CAFE MANAGER - ORLANDO, FL
Compass Group, North America
Des Moines, IA
Working as a Retail Manager supporting Morrison Healthcare accounts throughout the Florida market, you will help lead successful retail and cafeteria operations in partnership with account…
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Digital Program Manager
Datavant
Des Moines, IA
Build expertise in digital program operations, healthcare workflows, and Datavant products to effectively support customers and internal stakeholders.
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Manager - IT Service Management
Maximus
Des Moines, IA
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
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CORPORATE EXECUTIVE CHEF - Eastern PA or New Jersey
Compass Group, North America
Des Moines, IA
…and hospital teams. As a Corporate Executive Chef, you will support multiple hospital accounts, develop culinary leaders, and drive food quality, consistency, innovation, and operational…
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Product Manager – Retirement Services
Cognizant
Des Moines, IA
- $150,000 to $180,000 USD / year
As a Product Manager – Retirement Services, you will make an impact by serving as the strategic bridge between business stakeholders, client leadership, and delivery teams to drive…
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Cyber Security Manager - Diego Garcia
Amentum
Des Moines, IA
…critical infrastructure sectors, is seeking an FRCS Cybersecurity Manager to support a government contract based on the island of Diego…
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Operations - Process Manager - Sr
Eliassen Group
Des Moines, IA
- $55 to $65 USD / hour
Our client seeks a senior process manager to lead Script Governance to ensure Intent = Execution for internal and legacy backbook scripts from a recent acquisition. The role will coordinate…
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Manager, Implementation
Patient Service Center LLC Legal Entity
Remote, United States
We are seeking a Manager, Implementation to drive projects from initiation to completion. The Manager, Implementation will own the launch process in designated therapeutic areas, defining…
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Manager, Business Risk Management
Janssen Research & Development, LLC Legal Entity
Raritan, NJ
Business Risk Management (BRM) Managers provide practical risk management support, guidance, and facilitation to functional business partners and study teams. The Manager, BRM position…
Added 1 min ago
Project Manager - Disaster Recovery, Housing and Community Development Training & Technical Assistance (REMOTE ROLE)
ICF
Reston, VA
…works to improve Americans’ lives through strategic consulting support, technical assistance, product development, and program implementation. We are seeking a PROJECT MANAGER candidate to…
Added 2 mins ago
Research and Education Specialist
Albany College of Pharmacy
Albany, NY
…workforce development. The position combines laboratory research support with planning and delivery of experiential learning opportunities for students, educators, and industry…
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Family Engagemement Manager
Achievement House Cyber Charter School
Exton, PA
…Education, and other teams to connect families with programs and support approved student and family events. Program owners retain responsibility for their departmental…
Added 6 mins ago
Operations Specialist
CACI International
Southern Pines, NC
As a CACI SOFETOPS Operations Specialist, you will play a key role in the day-to-day coordination and management of business operational activities that directly support the SOF Emergent…
Added 6 mins ago
Branch Manager I
Woodforest National Bank
Locust, NC
OR successful completion of the Branch Manager in Training (MIT) program and a minimum of 6 months of applied MIT experience.
Added 7 mins ago
Category Manager - Airflow
Trane Technologies
Davidson, NC
Trane Technologies is hiring a Category Manager - Airflow! This is a critical role on our Procurement team, with a large, complex scope of responsibilities within the assigned category. We…
Added 7 mins ago
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Optical Manager, Non-Certified – Sam’s Club
Walmart
KANNAPOLIS, NC
- $37.5 to $49.5 USD / hour
…both community programs and internal business initiatives that support organizational goals. Sets and upholds high service standards to ensure prompt, accurate resolution of member…
Added 7 mins ago
Manager, Distribution (2nd Shift)
Waco, TX
…looking for a dynamic, organized self-starter to join our Product Support and Logistics Division as a Manager, Distribution (2nd Shift) in Waco,…
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Senior Manager: Manufacturing – Material Handling
Amgen
Holly Springs, NC
Let's do this. Let's change the world. As a Senior Manager of Manufacturing – Material Handling, you will provide leadership and guidance to the team responsible for 24/7 GMP material…
Added 7 mins ago
Associate Manager Marketing - Food Service
Tyson Sales and Distribution, Inc.
Springdale, AR
Coordinate input from Culinary, R&D, and Operations to support the delivery of operator-ready solutions, escalating questions and barriers to the Senior Manager.
Added 7 mins ago
Cloud Marketplace Operations Program Manager
NetApp
Morrisville, NC
NetApp is looking for an experienced Cloud Marketplace Operations Program Manager to help operate and scale our business across AWS Marketplace, Microsoft Azure Marketplace, and Google…
Added 7 mins ago
Airside Experience Specialist - RDU - FT
Signature Aviation
Morrisville, NC
…you'll combine exceptional hospitality with hands-on operational support to ensure our guests feel cared for, from wheels down to wheels…
Added 7 mins ago
UH
Interventional Radiology Tech
UNC Health Care
Chapel Hill, NC
- $35.87 to $51.57 USD / hour
Equipment Operation: Provides high quality multi-modality imaging support during interventional procedures using fluoroscopic, ultrasound, and computed tomography equipment. Demonstrates…
Added 7 mins ago
Senior Data Engineer - Microsoft Fabric Job Details | Black & Veatch Family of Companies
Black & Veatch
Cary, NC
…monitoring, optimization, automation, data maintenance, and support. The Senior Data Engineer should be an experienced technologist experienced in working with large and small volumes of…
Added 7 mins ago
Platform Engineering Lead Job Details | Black & Veatch Family of Companies
Black & Veatch
Cary, NC
…build and step in on complex work when the team needs senior support. Architecture and team leadership come…
Added 7 mins ago
General Manager - Optical
America's Best
Fayetteville, NC
The General Manager is responsible for the overall success, sales, and profitability of the store. This includes managing all aspects of operations - from financial performance and team…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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