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Added 1 min ago
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Lead Principal Platform Software Engineer
Oracle
Seattle, WA · Santa Clara, CA
- $113,600 to $306,400 USD / year
We are seeking a Lead Principal Platform Software Engineer to lead the architecture and delivery of critical platform systems and initiatives across teams. This is a hands-on technical…
Added 2 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Montpelier, VT
Familiarity with relational data stores, gRPC/Protobuf, and observability tooling in a cloud-native environment.
Added 2 mins ago
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Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Montpelier, VT
- $81,100 to $187,000 USD / year
Oracle Health Database Services is seeking a highly experienced, Site Reliability Engineer to lead database reliability engineering across mission-critical healthcare platforms.
Added 2 mins ago
Platform Engineer - Remote
SitusAMC
Montpelier, VT
Improve AWS platform reliability through observability, incident troubleshooting, high availability, and automated recovery.
Added 14 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Trenton, NJ
Familiarity with relational data stores, gRPC/Protobuf, and observability tooling in a cloud-native environment.
Added 23 mins ago
Senior Software Engineer II
Samsara
Remote, United States
We are looking for a product-minded senior engineer who can own ambiguous problems end to end, make practical tradeoffs across surfaces, and ship work that holds up in the field. You will…
Added 45 mins ago
Senior Full Stack Engineer
Vizient
Irving
In this role, you will design, develop, and support modern cloud-native applications that enable enterprise analytics, data-driven workflows, AI-enabled capabilities, and operational…
Added 53 mins ago
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Sr. Serviceability Engineer
Nutanix
Durham, NC
- $110,000 to $218,000 USD / year
As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and…
Added 58 mins ago
Information Security Engineer – Global Security Infrastructure
Micron Technology
Boise
JR116695 Information Security Engineer – Global Security Infrastructure
Added 1 hour ago
Applications Support Sr Analyst
Citibank, N.A.
United States
The Observability Engineer will support the organization's observability transformation initiatives by helping onboard applications to modern observability platforms and OpenTelemetry…
Added 1 hour ago
Generative AI Software Engineer
Koniag Government Services
Washington, DC
Document solution architecture, data flows, prompts, evaluations, operational procedures, and known limitations.
Added 1 hour ago
Harness/Traceable Integration Engineer (Senior)
Koniag Government Services
Washington, DC
…company, is seeking an experienced Harness/Traceable Integration Engineer (Senior) to support enterprise DevSecOps operations, API security, and IT administrative and operational support…
Added 1 hour ago
Data Center Infrastructure Engineer (TS)
Koniag Government Services
Washington, DC
We are seeking an experienced Data Center Infrastructure Engineer to design, implement, monitor, and manage enterprise‑grade data center infrastructure. This engineer will ensure the…
Added 1 hour ago
Senior AWS DevOps Engineer - AWS, Kubernetes, HCP, CI/CD, Observability with AI-focus (REMOTE)
Koniag Government Services
Washington, DC
Koniag Professional Services, LLC a Koniag Government Services company, is seeking a Senior AWS DevOps Engineer - AWS, Kubernetes, HCP, CI/CD, Observability with AI-focus to support KPS and…
Added 1 hour ago
DevOps Engineer (REMOTE)
Koniag Government Services
Washington, DC
Koniag Data Solutions, LLC, a Koniag Government Services company, is seeking a DevOps Engineer to support KDS and our government customer. The position is remote. This position requires the…
Added 1 hour ago
Senior DocuSign Integration Engineer (REMOTE)
Koniag Government Services
Washington, DC
Experience with Section 508, cybersecurity, auditability, data protection, and operational documentation expectations.
Added 1 hour ago
Senior MuleSoft API Engineer (REMOTE)
Koniag Government Services
Washington, DC
Koniag Professional Services, a Koniag Government Services company, is seeking a Senior MuleSoft API Engineer to support the CRM, Integration, and Platform Services workforce. This role…
Added 1 hour ago
Mid-Level Microsoft DevOps Engineer (REMOTE)
Koniag Government Services
Washington, DC
Koniag Professional Services, a Koniag Government Services company, is seeking a Mid-Level Microsoft DevOps Engineer - Azure, AKS, Bicep, CI/CD, Observability with AI-focus to support the…
Added 1 hour ago
Senior Salesforce Platform Engineer (REMOTE)
Koniag Government Services
Washington, DC
Koniag Professional Services, a Koniag Government Services company, is seeking a Senior Salesforce Platform Engineer to support the CRM, Integration, and Platform Services workforce. This…
Added 1 hour ago
Integration/Middleware Engineer (REMOTE)
Koniag Government Services
Washington, DC
The Integration/Middleware Engineer provides advanced technical engineering support for CLIENT's enterprise integration platforms, middleware environments, API management services, and data…
Added 1 hour ago
Lead java engineer with aws
TransUnion LLC
Crum Lynne, PA
Added 1 hour ago
Platform Engineering ll - Bala Cynwyd, PA
Philadelphia Insurance Companies
Bala Cynwyd, PA
The Platform Engineer II builds, extends, and maintains the shared data platform that enables engineering, analytics, and governance teams to deliver data products reliably and at scale.…
Added 1 hour ago
Principal Software Engineer
The MITRE Corporation
McLean, VA · Bedford, MA
Roles & Responsibilities: We're seeking an experienced and properly credentialed Principal Software Engineer to join our team, who not only excels in software development but also possesses…
Added 1 hour ago
Senior Software Engineer
Zayo Group LLC
United States
…extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and…
Added 2 hours ago
Senior Director, Data and AI Engineer
Otsuka America Pharmaceutical Inc.
Jefferson City, MO
+ Deliver leading edge engineering approaches, effective enterprise data strategy (specifically clinical, operational, and real-world data), robust and responsible AI/ML model development,…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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