Jobs in the United States

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Added 1 min ago
Principal Product Manager Tech, Prime Video
Amazon.com Services LLC
Seattle, WA
We are looking for a Principal Product Manager-Technical to lead the development and scaling of product solutions that power key customer experiences and supply chain decisions. In this…
Added 1 min ago
Senior Category Manager , Data Center Sourcing and Procurement
Amazon Data Services, Inc.
Austin, TX · Arlington, VA · Seattle, WA · Herndon, VA
Amazon is seeking a motivated and data-driven category manager to support the Americas data center design engineering organization. The candidate should have strong supply chain and…
Added 1 min ago
Cloud and Infrastructure Engineering Manager
RES
Denver, CO
The Cloud & Infrastructure Engineering Manager, Group leads the team that runs the business-critical infrastructure behind RES Group: the cloud platforms that keep a global organization…
Added 2 mins ago
Support Engineer III
GitHub, Inc.
United States
GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than…
Added 2 mins ago
GI
Support Engineer III
GitHub, Inc.
United States
- $41.25 to $109.43 USD / hour
GitHub is the world’s leading platform for agentic software development - powered by Copilot to build, scale, and deliver secure software. Over 180 million developers, including more than…
Added 3 mins ago
Cloud and Infrastructure Engineering Manager
RES
Denver, CO
The Cloud & Infrastructure Engineering Manager, Group leads the team that runs the business-critical infrastructure behind RES Group: the cloud platforms that keep a global organization…
Added 4 mins ago
Sr. Product Manager
Safe-Guard Products International LLC
Atlanta, GA
Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform.
Added 6 mins ago
Platform Engineer
Lantern Ltd
Remote, United States
We're looking for a Platform Engineer to help build, operate, and evolve the infrastructure and engineering platform behind Lantern.
Added 9 mins ago
Marketing Operations Manager
Iru
United States
Iru is the AI-powered security & IT platform used by the world’s fastest-growing companies to secure their users, apps, and devices. Built for the AI era, Iru unifies identity & access,…
Added 10 mins ago
Senior DevOps Engineer (AWS)
Qvest US
NY · Los Angeles, CA
Platform & Infrastructure as Code: Architect, provision, and maintain modular AWS infrastructure using Terraform or AWS CDK. Establish reusable modules and enforce policy-as-code across…
Added 10 mins ago
DevOps Engineer (AWS)
Qvest US
NY · Los Angeles, CA
Platform & Infrastructure as Code: Architect, provision, and maintain modular AWS infrastructure using Terraform or AWS CDK. Establish reusable modules and enforce policy-as-code across…
Added 11 mins ago
Territory Executive - Illinois
PagerDuty
Springfield, IL
…detecting, diagnosing, and remediating issues, the PagerDuty Platform orchestrates AI agents and automated workflows with context from over 750 integrations. Trusted by approximately…
Added 11 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Springfield, IL
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 11 mins ago
Vice President, Cloud Platform Engineer
SitusAMC
Springfield, IL
Engineering & Leadership: Contribute as both an individual contributor and a mentor, guiding teammates within the Cloud Platform Engineering team.
Added 11 mins ago
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Delivery Manager, Healthcare Payer
Cognizant
Springfield, IL
- $130,000 to $153,000 USD / year
As a Delivery Manager Healthcare Payer you will make an impact by leading complex healthcare payer transformation programs through platform implementation, modernization, migration, and…
Added 11 mins ago
Senior Manager, Data Analysis - Network Platforms and Product Operations
Capital One
Chicago, IL
At the Discover Global Payment Network, data is the engine that powers our core platforms and products. As a Senior Manager, Data Analysis within the Platform Operations Tower, you will be…
Added 11 mins ago
Senior Manager, Product Management - Developer Experience, AI Coding Tools & Developer Research
Capital One
Chicago, IL · Riverwoods, IL
As a Senior Manager of Product Management for Inner Loop, you will own the measurement and acceleration of how 14K+ developers write, test, and ship code at Capital One. You'll define the…
Added 11 mins ago
Senior Associate, Product Management - Card Decisioning Platforms
Capital One
Chicago, IL
We are seeking a Product Manager who can work horizontally across platforms & organizations to solve complex problems within our decisioning ecosystem. You will be an individual contributor…
Added 11 mins ago
Sr Value Manager - Healthcare
Workday, Inc
Chicago, IL
Added 11 mins ago
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Cost Manager - Data Centers
Actalent
Chicago, IL
- $48.07 to $86.54 USD / hour
Job Title: Estimator / Senior Cost Manager Data Center Construction
Added 11 mins ago
Product Management, GenAI Platforms
Capital One
Chicago, IL
We're looking for a Product Manager to join the Generative AI team on the AIML Platform. In this role, you will lead the GenAI Platform’s Onboarding Experience (OBx) to deliver seamless…
Added 11 mins ago
Senior Manager - Intelligent Process Automation and Reengineering
BMO Financial Group
Chicago, IL
We are seeking a forward-thinking Sr. Manager, Intelligent Process Automation & Re-engineering to lead transformational initiatives that redefine how work is performed across Finance and…
Added 11 mins ago
Senior Product Associate - Payments
JPMorgan Chase
Chicago, IL
…decisioning for internal teams. You’ll partner with product, engineering, data engineering, and AI/ML stakeholders to shape capabilities across SQL-driven analytics, Databricks-based…
Added 13 mins ago
Senior Security Software Engineer/Developer
About Us
United States
We are looking for a Senior Security Software Engineer / Developer to work directly with our software and product engineering teams to design, build, test, release, and maintain well…
Added 17 mins ago
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Corporate FSQA Manager
GPAC
Ithaca, NY
- $90,000 to $100,000 USD / year
We're looking for an experienced Corporate FSQA Manager who can bring strong technical expertise, leadership, and a continuous-improvement mindset to a growing food manufacturing…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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