Jobs in the United States

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Added 1 min ago
RC
Assistant Restaurant Leader
Raising Cane's
Springfield, MO
- $55,000 to $62,000 USD / year
Acts as manager on duty and opens and closes the restaurant
Added 1 min ago
H
Technical Customer Assurance Manager
HP
Vancouver · Spring
- $105,050 to $161,800 USD / year
This role is responsible for strategically engaging in the development, implementation and governance of product support or solution portfolios throughout the lifecycle, ensuring alignment…
Added 1 min ago
H
Quality 3LS Program Manager
HP
Spring
- $111,000 to $161,000 USD / year
Develops schedules, critical deliverables, budget, resource allocation plan, and other support requirements for assigned program.
Added 1 min ago
Program Manager, Medicaid Systems
Conduent State Healthcare, LLC
Montgomery, AL
As a Program Manager, you will provide overall leadership and management for a large-scale Medicaid technology program, serving as the chief liaison to the client for design, development,…
Added 1 min ago
CH
Pharmacy Intern - Grad
CVS Health
Spring, TX
- $30 to $42 USD / hour
…effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and…
Added 2 mins ago
Principal Systems Engineer - FMS
Aerospace
United States
…systems and software engineers to satisfy technical requirements, support functional load deliveries and ensure compliance with certification…
Added 5 mins ago
Manufacturing Manager 1
Los Alamos National Laboratory
Los Alamos, NM
The Manufacturing Manager 1 (MM1) will support the assigned Group and Team under the guidance of the Manufacturing Manager 3 (MM3). The MM1 will provide on the floor leadership for a team…
Added 6 mins ago
Campaign Execution Project Manager (Remote) US
Cengage Group
Albuquerque, NM
As a Campaign Execution Project Manager at Cengage, you will play a pivotal role in driving marketing success by leading the planning, coordination, and execution of integrated campaigns.…
Added 6 mins ago
Project Leader Middletown RI
Serco
Albuquerque, NM
Oversee and manage the day-to-day operational aspects of ongoing projects and serve as liaison between Program Manager, Customer, and project team
Added 6 mins ago
Cleared Manager, R&D Science and Engineering - Secure Software Solutions Department, Onsite
Sandia National Laboratories
Albuquerque, NM
…with stakeholders to advance secure software capabilities. The manager will lead a software engineering and delivery department that provides technical leadership, integrated teams, and…
Added 6 mins ago
Senior Radiology Clinical Specialist - West Coast
Medtronic
Albuquerque, NM
Attend customer meetings, shows, and conventions to provide technical support
Added 6 mins ago
Airway Transportation Systems Specialist (SOC NAS)
Federal Aviation Administration
Albuquerque, NM
…modify and certify facilities, services and equipment that support the National Airspace System (NAS). Serves as an ATSS (NAS Area Specialist), in a Service Operations Center (SOC).…
Added 6 mins ago
Project Manager
CACI International
Albuquerque, NM
…you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our…
Added 6 mins ago
Project Accountant - Remote, US
Bowman
Santa Fe, NM
Review and analyze key performance metrics to support operations management and identify continuous improvement processes.
Added 6 mins ago
Technical Writer (Remote)
GovCIO
Santa Fe, NM
Works closely with project manager to address any communications gaps, update and maintain team communication plan, support the team in implementing communications plan and identify…
Added 6 mins ago
Senior Procurement Administrator (Remote)
GovCIO
Santa Fe, NM
…timely and cost-effective procurement of goods and services in support of a large program prime contract and other programs as assigned. This role requires strong organizational skills,…
Added 6 mins ago
Program Manager
Zayo
Santa Fe, NM
The Program Manager will work with the Sr. Manager, Business Performance to support a Customer Program and to serve as national Project Delivery (PD) liaison, identifying best practices,…
Added 6 mins ago
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Commercial Technical Program Manager
Oracle
Santa Fe, NM
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 6 mins ago
Field Service Technician
GovCIO
Santa Fe, NM
…network engineers, cybersecurity personnel, logistics teams, and program management, the Field Support Technician performs hands-on installation and configuration, troubleshooting, testing,…
Added 6 mins ago
Technical Account Manager
Red Hat
Santa Fe, NM
Partner closely with Red Hat Engineering, Product Management, and Technical Support teams to debug, test, and resolve customer issues.
Added 6 mins ago
Marketing Manager
Wolters Kluwer
Santa Fe, NM
…planning and implementation of marketing programs or projects that support organizational marketing objectives. Works individually or with a team on various marketing activities which may…
Added 6 mins ago
GA
Sr Technical Program Manager
GE Aerospace
Santa Fe, NM
- $95,000 to $150,000 USD / year
Working as the Program Manager – Global Mobility & Talent Management Technology, you will be responsible for working in lock-step with application or domain leaders acting as a senior…
Added 6 mins ago
Manager - IT Service Management
Maximus
Santa Fe, NM
Maximus seeking an experienced and highly motivated Manager, Enterprise Service Management & Knowledge Experience to lead the transformation and manage operations of Enterprise Service…
Added 6 mins ago
AT
Senior Technical Program Manager
Akamai Technologies, Inc.
Santa Fe, NM
- $119,600 to $215,400 USD / year
As a Senior Technical Program Manager, you will require technical understanding of AI/ML systems, exceptional organizational and program management skills, and proven experience leading…
Added 6 mins ago
Digital Program Manager
Datavant
Santa Fe, NM
…our clients through successful implementation, execution, and support of our digital products. You will work closely with clients and internal teams to coordinate projects, support…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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