Jobs in the United States

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Added 2 mins ago
AI & Data Science Engineer III
Deloitte US
Dallas, TX
…sector solutions in software, data, AI, network, and hybrid cloud infrastructure. These solutions are powered by engineering for business advantage, transforming mission-critical…
Added 9 mins ago
Platform Engineer
Conduct
New York City, NY
As our founding Platform Engineer, your role is to build and scale a reliable, resilient, observable, performant and secure platform that makes our product engineers faster. We care about…
Added 10 mins ago
Splunk ITSI & Monitoring Engineer
CGI Technologies and Solutions, Inc.
Lafayette, LA
We CGI is seeking a Splunk ITSI & Monitoring Engineer to join our Enterprise Observability Practice.
Added 10 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Baton Rouge, LA
…agility. The Lead Director partners closely with infrastructure, cloud, identity, engineering, and business leaders to strengthen cyber resilience and prepare the organization for emerging…
Added 10 mins ago
Senior Director Software Engineering
Capital One
Baton Rouge, LA
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 10 mins ago
Technical Engineer
Highmark Health
Baton Rouge, LA
5 years of cloud platforms (AWS, Azure, GCP) and their respectiveservices
Added 10 mins ago
AT
Server Tech Services Engineer II
Akamai Technologies, Inc.
Baton Rouge, LA
- $76,100 to $136,900 USD / year
Do you want to drive operational excellence on one of the world's largest distributed platforms?
Added 10 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Baton Rouge, LA
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 14 mins ago
Technical Architect / Technical Lead – MCP & Governed Model Access
LatentBridge
New York, NY
Enterprise Cloud Architecture, API Management & Production AI Systems
Added 19 mins ago
Principal Machine Learning Engineer
Vail Resorts
VT
We are looking for a curious, driven, innovative machine learning engineer who takes initiative to solve problems and create environments that accelerate the development, deployment, and…
Added 19 mins ago
Lead Director - Security Operations Center (SOC)
CVS Health
Montpelier, VT
…agility. The Lead Director partners closely with infrastructure, cloud, identity, engineering, and business leaders to strengthen cyber resilience and prepare the organization for emerging…
Added 19 mins ago
Senior Director Software Engineering
Capital One
Montpelier, VT
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 19 mins ago
Technical Engineer
Highmark Health
Montpelier, VT
5 years of cloud platforms (AWS, Azure, GCP) and their respectiveservices
Added 19 mins ago
AT
Server Tech Services Engineer II
Akamai Technologies, Inc.
Montpelier, VT
- $76,100 to $136,900 USD / year
Do you want to drive operational excellence on one of the world's largest distributed platforms?
Added 19 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Montpelier, VT
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 24 mins ago
Application Engineer, Enterprise D 37877
The MathWorks, Inc.
Natick, MA
…analytics and models into modern enterprise IT environments, cloud platforms, automated software development processes, and production systems. As an Application Engineer, you will work…
Added 26 mins ago
Staff Engineer HashiCorp Vault Ecosystem
IBM
TUCSON, AZ
You have first-hand experience integrating with cloud providers (AWS, Azure, GCP) and other systems that hold credentials, such as LDAP, Active Directory, operating systems, databases and…
Added 26 mins ago
AE
Sr AI Engineer I - Agentic- Travel & Lifestyle Services Technology
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
…card members expect. Within Amex Technology, we are building platforms, products, and governance that enable agentic AI systems to operate responsibly and at scale across the…
Added 26 mins ago
AE
Agentic AI Infrastructure Engineer II - Core Platforms
American Express
Phoenix, AZ
- $89,250 to $150,250 USD / year
Experience with Kubernetes-based AI platforms, containers, workload schedulers, and GPU or accelerator orchestration in cloud or hybrid environments.
Added 26 mins ago
AE
Senior Agentic AI Engineer - Core Platforms
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
…and operations of technology, digital, and data capabilities, platforms, and services globally. Specifically, our team is responsible for the company’s technology engineering, architecture,…
Added 26 mins ago
AE
Senior Agentic AI Infrastructure Engineer I - Core Platforms
American Express
Phoenix, AZ
- $123,000 to $215,250 USD / year
Supports infrastructure environments hosting AI-enabled workloads, including cloud-based LLM platforms such as AWS Bedrock, Azure AI Foundry/Azure OpenAI, and Google Vertex AI, while…
Added 26 mins ago
EG
Forward Deployed AI/ML Engineer IV
Eliassen Group
Phoenix, AZ
- $170,000 to $190,000 USD / year
As a Forward Deployed Engineer, AI/ML, you will join our client's AI and Data Engineering (AIDE) team and embed directly with utility clients to understand their hardest operational…
Added 30 mins ago
Principal Solution Architect
Chevron Technical Center (a Chevron U.S.A. Inc. division)
Houston, TX
Skilled in designing and implementing cloud-native solutions using a broad range of Microsoft Azure services, including Azure App Service, Azure Functions, Azure DevOps, Azure Data Factory,…
Added 36 mins ago
IT Systems Engineer
Bucherer USA
Queens County, NY
We are seeking an IT Systems Engineer to join our Infrastructure Services team and help support the technology platforms that power our corporate, retail, and digital operations. This role…
Added 37 mins ago
Principal Machine Learning Engineer
Vail Resorts
WY
We are looking for a curious, driven, innovative machine learning engineer who takes initiative to solve problems and create environments that accelerate the development, deployment, and…

Nutanix

Sr. Serviceability Engineer

Durham, NC, United States

$110,000 to $218,000 USD / year

Apply on usnlx.com About employer

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Job details

Pay: $110,000 to $218,000 USD / year
Experience: A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Posting language: English
Posted: Nov 5, 2026

Original job description

Hungry, Humble, Honest, with Heart.

The Opportunity

As a Serviceability Engineer, you actively participate in the capacity of an Individual Contributor providing serviceability requirements and working closely with Product Managers and Engineering to track progress of these features. The Serviceability Engineer will perform pre-release product validation and verification, share field lessons learned/issues seen post-release, and drive corresponding serviceability features and tools into product design. This is a challenging position with the opportunity to work collaboratively with professionals in a number of cross functional areas, with a focus on enhancing the customer experience by improving product serviceability and usability.

About the Team

The Support Readiness (Serviceability) is a team of 20+ Serviceability Engineers covering various Nutanix products and core components. The Serviceability Engineer maintains a close pulse on the incoming support cases by performing periodic case reviews and reviewing feedback from support/customers. In addition, they also provide valuable inputs from a customer/support perspective on new features and improvements, ensuring serviceability and supportability are accounted for in the product when designed. In short, the serviceability team is a bridge between Support and Engineering, working closely with cross-functional teams on various aspects of the product/process to provide our customers with the best product and support experience.

Your Role

Develop Business Requirement documents to drive Serviceability improvements in the product
Provide input to Engineering on new products early in the NPI cycle to improve serviceability and diagnostic functions
Review deferred and critical defects with Engineering and follow through to ensure fixes are provided in a timely manner
Work collaboratively through PRD reviews and validation testing with Support and other cross-functional organizations for product/process improvements and developing troubleshooting guides
Work closely with Release Management and Portal team on all SW/ HW releases
Collaborate with DevEx and other Engineering functions to prioritize field issues, review test plans and provide input to ensure field issues and other known gaps are included in test automation scripts and results are continually assessed, and lead release criteria testing phase, document test plans/results, track bugs found and monitor bug fix rate

What You Will Bring

Ability to effectively influence cross-functional teams through negotiation, collaboration, and conflict management, driving issue resolution and delivering against aggressive goals.
Strong technical expertise in Storage, Virtualization, Disaster Recovery, Networking, Backup solutions, modern Intel/AMD server architectures, firmware, drivers, and storage/networking protocols.
Deep understanding of enterprise virtualization technologies, including VMware vSphere/ESXi, Nutanix AHV, Hyper-V, virtual machine lifecycle management, cluster operations, high availability, live migration, resource optimization, and troubleshooting.
Experience with storage technologies and their integration with virtualization platforms, including SAN, NAS, HCI (Hyper-Converged Infrastructure), data services, storage performance analysis, capacity management, and storage protocols such as iSCSI, NFS, Fibre Channel, and NVMe.
Preferred hands-on experience with Nutanix, VMware, or similar virtualization platforms, including the interaction between compute, storage, and networking layers within virtualized environments.
Knowledge of Hyper-Converged Infrastructure (HCI) architecture and operational best practices is highly desirable.
Familiarity with cloud and hybrid-cloud technologies, automation, observability, and infrastructure-as-code concepts.
Understanding of performance tuning and troubleshooting across the virtualization stack, including compute, storage, networking, and application layers.
Strong understanding of Kubernetes and containerized application environments is required.
Experience working in or closely with a Customer Support organization utilizing tools such as Salesforce, JIRA, and Confluence.
Ability to work effectively with employees ranging from Staff-level engineers to Vice President-level leadership, as well as with customers, partners, and external stakeholders.
Demonstrated ability to analyze complex technical issues spanning virtualization, storage, networking, and platform infrastructure, and drive them to resolution.
A minimum of 5 years of experience in the technology industry, preferably in enterprise infrastructure, virtualization, storage, or technical support organizations.
Bachelor of Science degree in Electrical Engineering, Computer Science, Information Technology, or a related field, or equivalent practical experience.

Work Arrangement

Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. In locations where our workplace policy applies (i.e. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources. Workplace type may vary based on location and team requirements. Please speak with your recruiter for details. Additional team-specific guidance and norms will be provided by your manager.

The pay range for this position at commencement of employment is expected to be between USD $ 110,000 and USD $ 218,000 per year.

However, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements, including a sign-on bonus, restricted stock units, and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. Our application deadline is 40 days from the date of posting. In good faith, the posting may be removed prior to this date if the position is filled or extended in good faith.

We're an Equal Opportunity Employer Nutanix is an Equal Employment Opportunity and (in the U.S.) an Affirmative Action employer. Qualified applicants are considered for employment opportunities without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, marital status, protected veteran status, disability status or any other category protected by applicable law. We hire and promote individuals solely on the basis of qualifications for the job to be filled. We strive to foster an inclusive working environment that enables all our Nutants to be themselves and to do great work in a safe and welcoming environment, free of unlawful discrimination, intimidation or harassment. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need a reasonable accommodation, please let us know by contacting CandidateAccommodationRequests@nutanix.com.

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Jobs in the United States