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Added 1 min ago
Customer Experience Segment Leader - Wind
GE Vernova International LLC
United States
Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee…
Added 1 min ago
RH
Medical Scheduler
Robert Half
Remote, United States
- $18 to $25 USD / hour
Review patient demographic details, coverage information, referrals, and required authorizations before finalizing visits.
Added 1 min ago
RH
Medical Scheduler (Epic Software)
Robert Half
Remote, United States
- $18 to $25 USD / hour
Review patient records to confirm demographic details, insurance coverage, referral documentation, and required authorizations before finalizing visits.
Added 1 min ago
RH
Medical Scheduler
Robert Half
Remote, United States
- $19 to $22 USD / hour
Review patient records to confirm demographic details, coverage information, referral status, and required authorizations before visits are finalized.
Added 1 min ago
RH
Tax Manager
Robert Half
Colorado Springs, CO
- $120,000 to $160,000 USD / year
Flexible compensation approach in lieu of traditional medical, dental, and vision insurance, allowing employees to select coverage that best fits their individual needs.
Added 3 mins ago
Regional Chief Engineer
Amazon Data Services, Inc.
Lithia Springs, GA
Added 7 mins ago
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Embedded Software Engineer
Emerson
Shakopee, MN
- $110,000 to $150,000 USD / year
…financial, and social needs. We provide, a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, profit sharing retirement, tuition…
Added 7 mins ago
E
Embedded Software Test Engineer
Emerson
Shakopee, MN
- $94,000 to $134,000 USD / year
Partner with software, systems, hardware, and test engineers to build alignment, clarify requirements and risks, and develop effective test solutions with meaningful test coverage.
Added 7 mins ago
Senior Software Engineer - Agency Compensation
Travelers Indemnity Co
Hartford, CT
Partner with controls, audit, and information security teams to maintain evidence, change controls, and audit readiness.
Added 7 mins ago
Senior Underwriter / Account Executive Officer, Construction Guaranteed Cost and Loss Sensitive
Travelers Indemnity Co
CA
The Account Executive Officer (AEO), Construction Loss Sensitive will partner with agents and brokers to provide coverage for new and renewal business based on customers' needs. The book of…
Added 9 mins ago
Retail Store Manager (Brand Experience Leader) - Porter Ranch Shopping Center
Bath and Body Works
Northridge, CA
Partner with the brand experience leadership team to support action plans that improve results and ensure effective execution of operational activities.
Added 9 mins ago
Retail Assistant Manager (Assistant Brand Experience Leader)-RIDGEDALE CENTER
Bath and Body Works
MINNETONKA, MN
Partner with the members of the brand experience leadership team to support action plans that improve results and ensure effective execution of operational activities.
Added 9 mins ago
Retail Store Manager (Brand Experience Leader)-Outlet Collection at Riverwa
Bath and Body Works
New Orleans, LA
Partner with the brand experience leadership team to support action plans that improve results and ensure effective execution of operational activities.
Added 9 mins ago
ND
Front Office Automation Tester
NTT DATA Americas, Inc.
Charlotte
- $90,000 to $115,000 USD / year
This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D…
Added 10 mins ago
Operations Manager, Reverse Logistics
Amazon
Fargo, ND
Added 10 mins ago
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Health Plan Specialist - Open Enrollment (REMOTE)
TEKsystems
Fargo, ND
- $21 to $22 USD / hour
…with questions related to benefits, billing, enrollment, and insurance…
Added 13 mins ago
A
Senior Product Manager
Acumatica
Remote, United States
- $155,000 to $165,000 USD / year
…a clear roadmap, work side by side with engineering and our partner ecosystem to deliver it and make Acumatica the obvious choice for growing…
Added 13 mins ago
CO
Computer Systems Analyst
City of Cincinnati
Cincinnati, OH
- $47.34 to $63.62 USD / hour
…to administer our timekeeping and payroll system. You will partner with other business units to provide excellent customer support and system administration. You will be responsible for…
Added 13 mins ago
CO
COLLEGE CO-OP (WASTEWATER ENGINEERING) Project Management
City of Cincinnati
Cincinnati, OH
- $15.75 to $22.17 USD / hour
Added 15 mins ago
Area Construction Manager
LAM Lennar Associates Mgmt LLC
Pensacola, FL
…Valid driver's license with a good driving record. Valid auto insurance coverage. Advanced knowledge of scheduling, budgeting, and document management. Ability to read and interpret…
Added 15 mins ago
Account Executive IV
Vericast
Remote, United States
Vericast is the financial institution (FI) performance partner. We help banks and credit unions drive growth, improve efficiency, increase engagement and navigate change through the power…
Added 18 mins ago
AVP Retirement & Wealth Strategy
Company 1 - The Manufacturers Life Insurance Company
Boston, MA
Partner with the Portfolio Governance & Oversight team to ensure the project book aligns with the agreed upon strategic roadmap
Added 18 mins ago
AVP Strategy - Intermediary, Product, Institutional
Company 1 - The Manufacturers Life Insurance Company
Boston, MA
…Retail Intermediary, Product and Institutional is a strategic partner to the relevant business leadership teams and a senior member of the GWAM Strategy team. The role drives the strategic…
Added 20 mins ago
CO
Senior Airport Services Representative
City of Houston
Houston, TX
- $25.23 to $28.73 USD / hour
Promotes collaboration and values passenger, business partner and team member input to improve the passenger experience and make the passengers happy.
Added 21 mins ago
Associate Business Development Alliances Manager
ExtraHop
Remote, United States
…operations behind ExtraHop’s co-sell, marketplace, referral, and partner activation programs with our strategic cloud and technology partners. The initial focus is on expanding co-sell and…

Numeral

Priority Support Specialist

Salt Lake City, UT, United States

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Job details

Posting language: English
Posted: Nov 3, 2026

Original job description

ABOUT NUMERAL:

At Numeral, we're building the future of tax by bringing together AI agents, human expertise, and global compliance.

We’re the largest and fastest-growing AI-native tax solution. Today, we serve more than 3,500 global businesses, including companies like Supabase, Eight Sleep, and Graza. We’ve grown quickly across our core e-commerce and software segments, more than tripled our revenue every year, and expanded into new industries, including manufacturing, distribution, and wholesale.

Numeral has raised over $157M from Insight Partners, Salesforce Ventures, Benchmark, Mayfield, Y Combinator, and many others.

ABOUT THE ROLE:

Numeral automates sales tax compliance for e-commerce and SaaS businesses: registrations, calculations, filings, and remittance. Priority support is where the trickier tax questions come in, like a filing discrepancy, a state notice a customer is trying to make sense of, a calculation that doesn't match their books, or a registration waiting on a state's system.

Sales tax is a complex, detailed domain, and getting it right matters a lot to our customers. There are two great paths into this role: you already know sales tax, or you've built deep expertise in another complex area and are excited to do it again here. Some of our strongest teammates started with no tax background and became the people everyone turns to. What they shared was a solid support foundation, careful research habits, and real curiosity about mastering a challenging subject.

WHAT YOU'LL DO:

Own the hard cases, start to finish. Filing discrepancies, state notices, stuck registrations, refund claims: you'll take them from "something's wrong" to resolved. That means reconciling a customer's numbers against ours, tracing transactions, or picking up the phone with a state DOR when their website isn't telling the whole story.
Own a portfolio of strategic accounts: Be the go-to partner for our high-value clients. Build trusted relationships and make sure each account gets measurable value from Numeral's platform and services.
Find the real answer, then make it findable. Research against primary sources (state guidance, statutes, jurisdiction databases), use AI tools to move faster, and verify before anything reaches a customer. When you solve something new, write it down so the next person gets there in five minutes instead of fifty.
Be the calm voice on the other end. Write replies that are accurate, clear, and kind, especially for customers who are worried about money they might owe a state. Sometimes the most valuable thing you send is "here's what I know, here's what I'm checking, and here's when you'll hear from me."
Bridge support and product. Dig into integration issues (Shopify, Stripe, custom APIs), reproduce what's going wrong, and hand Engineering bug reports they can act on right away. When the same problem keeps showing up, bring the pattern forward with a proposed fix.
Make the whole team sharper. Share what you learn, help teammates when they're stuck, and ask for help when you are. No one here knows every state's rules, so we get good at this together. Leave our docs, processes, and each other a little better than you found them.

WHAT YOU'LL BRING:

One of the following (required):
A tax background: 2+ years of hands-on US sales tax (or VAT/indirect tax) compliance work, such as multi-jurisdictional filings, state notices, registrations, amended returns, or audits. You've also worked directly with state DORs or other tax authorities to resolve issues.
Deep expertise in another complex field: 5+ years in customer support where you owned cases end to end. In that time you mastered a complex domain (e.g., lending, insurance, solar, medical devices, payments, logistics) and went from zero to the person everyone asked. You can point to proof that you learn fast, like trainings you built, docs you wrote, certifications you earned, or being handed the hard cases within months.
Plus (required):
Client-facing experience: You've worked in customer success, account management, consulting, or another client-facing role, ideally owning a large portfolio of accounts.
Strong research habits: you check primary sources and can show your work
Excellent written English: you can explain a hard problem to a non-technical customer and calm things down in writing

NICE TO HAVES:

Experience with tax software or compliance platforms (Avalara, Vertex, TaxJar, Taxually, or similar), on either the provider or practitioner side
Experience using state and local GIS/jurisdiction databases to determine rates
Startup experience, or a track record of building processes instead of just inheriting them

LOCATION:

This role is hybrid (must be based in Salt Lake City)

WHAT WE OFFER:

Competitive salary and equity - you'll share directly in the company's success
Full medical, dental, and vision coverage
Wellness perks like Headspace and the Peloton One App
401(k) to help you build long-term financial security
Lunch and snacks when you're in the office
Regular team offsites and company events as we grow
A culture built on ownership - your work matters and people will see it!

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Skills

Regulatory compliance
Sales
Research
Dig
Shopify
Customer service
Medical devices
Logistics
GIS

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