Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
MI
Sr. Maintenance Manager
Medline Industries, LP
Northbrook, IL
- $134,000 to $201,000 USD / year
…make healthcare run better. We're seeking a Sr. Maintenance Manager to manage one or more local maintenance teams, providing leadership and direction to ensure an efficient and cost…
Added 1 min ago
Regional Manager
Pixel Intermediate LLC
United States
Reporting to the Senior Director of Operations, the Regional Manager is responsible for field operations, personnel development, client relationships, and financial performance within an…
Added 1 min ago
Digital Merchandising Manager
Sony Interactive Entertainment (SIE)
San Mateo, CA
Process-driven with good attention to detail and a pragmatic approach to problem resolution.
Added 1 min ago
Supervisor, Accounts Receivable Services - Remote
Med-Metrix
NJ
The Supervisor, Accounts Receivable Services is responsible for monitoring and overseeing the daily activities of their AR team including inventory management and staff training.
Added 1 min ago
J
Project Manager - Luxury Remodel
Jobot
Millcreek, UT
- $110,000 to $130,000 USD / year
We're looking for a Superintendent / Project Manager to lead luxury residential remodeling and renovation projects throughout Salt Lake City and the Wasatch Back.
Added 1 min ago
H
Taylor Night Coverage - Overnight Coverage Lead - Part time
HEB
Taylor, TX
- Part-time
…timely response to refrigeration issues Executes emergency management procedures according to company policy Handles product integrity and Partner safety Confirms compliance with sanitation…
Added 2 mins ago
Regional Account Manager
American Bankers Insurance Company of Florida
United States
At Assurant, the Regional Account Manager plays a pivotal role in driving growth, innovation, and client success. This position goes beyond traditional account management, serving as a…
Added 2 mins ago
Regional Account Manager
American Bankers Insurance Company of Florida
United States
At Assurant, the Regional Account Manager plays a pivotal role in driving growth, innovation, and client success. This position goes beyond traditional account management, serving as a…
Added 2 mins ago
Account Manager
MiQ Digital USA inc.
NY
MiQ is looking for an Account Manager to join our NY team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers the…
Added 2 mins ago
Account Manager
MiQ Digital USA inc.
United States
MiQ is looking for an Account Manager to join our Chicago team. The candidate will be empowered to protect and grow client relationships across a portfolio of advertisers. The role offers…
Added 2 mins ago
Senior Manager, Materials -3rd Shift
Roper Corporation, Inc.
LaFayette, GA
The Senior Manager of Materials – 3rd Shift is responsible for leading and overseeing all overnight materials operations within a high-volume appliance manufacturing environment. This…
Added 2 mins ago
Manager, Service Ops
Maryland Heights, MO
Otis Elevator Company is seeking a Manager, Service Ops to lead maintenance and inspection operations across the greater St. Louis metropolitan area and an assigned portion of Illinois.
Added 3 mins ago
C
Senior Product Manager
Campspot
Chicago, IL · Denver, CO · Grand Rapids, MI
- $120,000 to $160,000 USD / year
You will own a slice of Campspot's business - a customer problem, the outcome it drives, and the product that solves it. Today, Campspot is the leading Campground Management Software, and…
Added 3 mins ago
Manager, Program Finance & Control Analyst
RTX
United States
The PF&C Manager is an individual contributor who participates in the control of costs and schedules on projects requiring validated cost schedule control system. This position interacts…
Added 3 mins ago
Sr. Manager Business Systems and Transformation
RTX
Remote, United States
RTX has an opening for Manager Business Systems and Transformation). We are seeking a skilled and experienced person to join our digital organization to support our Finance and Reporting.
Added 3 mins ago
Manager, Revenue Cycle
Thomas Jefferson University
Philadelphia, PA
Development and performance management within areas of responsibility, translating the departmental vision into meaningful and effective results
Added 3 mins ago
Director, Statistical Programming
X4 Pharmaceuticals INC
Boston, MA
Drive and oversee Statistical Programming activities internally and externally (CRO), and act as project manager for statistical programming deliverables.
Added 3 mins ago
Senior Customer Success Manager
Healthix
Remote, United States
THE ROLE: We are seeking a strategic, relationship-driven Senior Customer Success Manager with proven healthcare industry experience to own a portfolio of complex, high-priority accounts…
Added 4 mins ago
S
Retail Key Holder
Skechers
Pottstown, PA
- $16.39 to $17.39 USD / hour
…to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping…
Added 4 mins ago
S
Retail Key Holder
Skechers
Staten Island, NY
- $19.12 to $20.29 USD / hour
…to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping…
Added 4 mins ago
S
Retail Assistant Store Manager
Skechers
Gilbert, AZ
- $18.93 to $20.08 USD / hour
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 4 mins ago
S
Retail Assistant Store Manager
Skechers
Pottstown, PA
- $22.69 to $24.07 USD / hour
The Assistant Store Manager position is critical to our success, providing support to the Management Team in all areas of operations management and team leadership. You’ll drive the store’s…
Added 4 mins ago
S
Retail Key Holder
Skechers
Sioux Falls, SD
- $16.94 to $17.97 USD / hour
…to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping…
Added 4 mins ago
S
Retail Key holder
Skechers
Chandler, AZ
- $17.32 to $18.37 USD / hour
…to deliver exceptional customer service. In this entry-level management role, you’ll oversee daily operations, support sales goals, and help maintain the store's premium shopping…
Added 4 mins ago
Sr. Contract Manager
Fresenius Medical Care
Franklin, TN
Communicate executed managed care payer agreements to Operations Management and Revenue Cycle teams, ensuring timely and accurate dissemination.

Nuix

IT Support Engineer

Pittsburgh, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 9, 2026

Original job description

We're on a mission to be a Force For Good, through our People, Products and Purpose at Nuix. This extends to our People. We're fiercely passionate, love working at pace, thrive in ambiguity, live, and breathe outside of the box, and above all are good humans. We're determined to make a positive difference in the world, whether through our solutions which help the top companies, governments and agencies find the truth and combat illegal activities, or through our people who care about contributing and giving back both within, and outside, of Nuix. We are a Force For Good. We're selective about who comes on board, and you should be too. But if the above sounds like a match, get in touch today and get ready for the possibility of starting a once-in-a-career journey.

Role Overview:

The IT Support Engineer is responsible for providing technical assistance and support to end users for desktops, laptops, peripherals and software applications. The role involves diagnosing, resolving and documenting IT incidents, as well as assisting with the setup, configuration and maintenance of computer systems. You will also help people at Nuix get started with AI tools, build their confidence and find practical ways to use AI in their day-to-day work. The IT Support Engineer reports to the IT Support Manager and plays a crucial role in ensuring the smooth operation of end-user computing environments.

Location:

This is a hybrid role based in our Pittsburgh, Pennsylvania office. You are required to be in the office 4 days per week. On any days you work remotely, you must be able to come onsite when needed, for example to help resolve an issue or problem. You are expected to plan your week around the needs of the office. If there is an event or other office need on a given day, such as a Friday, you will be in the office and not working from home, even if that is usually your remote day. You may also be asked to travel domestically and internationally if required.

Key Responsibilities

End-User Support

Provide timely and effective technical support to end users, responding to and resolving IT incidents and service requests
Manage the IT support ticket queue using ServiceNow or Jira Service Management, including triaging, prioritizing, assigning and resolving tickets within agreed service levels and keeping requesters updated
Install, configure and maintain hardware, software and peripherals, ensuring compatibility and optimal performance
Diagnose and troubleshoot hardware and software issues for desktops, laptops, printers, scanners and other end-user devices
Set up and deploy new desktops, laptops and software applications for end users
Manage onboarding and offboarding requests, including preparing, issuing and collecting devices and accessories
Provide on-site support of office facilities, including meeting rooms, AV equipment, network infrastructure and local workstations
Collaborate with other IT teams to escalate and resolve complex technical issues
Maintain accurate records of IT incidents and service requests, tracking progress and resolution status in the IT service management system
Educate end users on IT best practices, procedures and self-help tools to improve their overall computing experience
Follow standard operating procedures (SOPs) and adhere to IT policies for incident management and service delivery
Keep up to date with the latest hardware, software and security updates to support a secure computing environment
Participate in IT projects related to desktop infrastructure upgrades, migrations and rollouts
Proactively identify opportunities for process improvements and contribute to the overall efficiency of the IT support function

AI Enablement

Be a first point of contact for staff questions about approved AI tools such as Claude, helping people get started and get unstuck
Support access and onboarding for AI tools, including account setup, sign in and license issues, and basic troubleshooting
Contribute to guides, FAQs, example prompts and knowledge articles that make AI easy to pick up, and help run short training sessions or drop-in help
Use AI tools to improve IT support itself, for example summarizing tickets, drafting knowledge articles and building simple scripts, always with review and in line with company policy
Follow data protection, security and acceptable use guidance for AI, and raise risks or misuse with senior engineers

Skills, Knowledge and Expertise

Bachelor's degree in computer science or related field, or relevant experience
Strong technical proficiency in diagnosing and resolving hardware and software issues for Windows and Mac platforms
Knowledge of desktop operating systems (for example Windows 11 and macOS) and common productivity applications (for example Microsoft 365 and Adobe)
Familiarity with desktop management tools, remote support and IT service management
Hands-on experience using AI tools such as Claude or Microsoft Copilot, and real enthusiasm for helping other people use them well
Excellent problem-solving and analytical skills, with a detail-oriented approach to issue resolution
Strong communication and customer service skills, including the ability to explain technical and AI topics clearly to people at all levels of the organization
Availability to work onsite in our Pittsburgh office 4 to 5 days per week
Ability to come onsite on remote days when needed, for example to respond to an issue or problem
Ability to plan your week around office needs, such as events or busy periods, and be in the office rather than working from home when the business needs you there
Ability to work independently and prioritize tasks in a fast-paced environment
Ability to travel domestically and internationally if required

Desired Expertise:

Experience working in a Managed Service Provider (MSP) environment, including supporting multiple clients, working to SLAs and managing competing priorities
Experience with Jamf managing macOS devices
Experience with Cisco Meraki, including the Meraki Dashboard for wireless, switching and security appliances
Experience driving adoption of new tools or technology, such as running training sessions, building guides or supporting champions and early adopters
Experience using AI to automate or speed up work, such as writing scripts, summarizing information or drafting documentation
Understanding of safe and responsible AI use, including data protection and not sharing confidential or personal data with unapproved tools

About NUIX Nuix is an equal opportunities employer. Don’t let imposter syndrome hold you back! We welcome all applications and are a flexible employer.

We strive to make any required adjustments where possible to make the process fair and equitable for everyone. If you need any accommodations throughout the interview process, please note this in your job application.

Nuix is on an incredible journey of transformation, aligning our strengths with our ambitions to pursue greater opportunities. As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

https://www.nuix.com/

As we expand our global team and extend our skills and expertise, we are unified as one Nuix team guided by our shared values.

Nuix Vision

Finding Truth in a Digital World.

Nuix Mission Statement

Nuix creates innovative software that empowers organizations to simply and quickly find the truth from any data in a digital world. We are a passionate and talented team, delighting our customers with software that transforms data into actionable intelligence.

Nuix Values

TAKE OWNERSHIP
RESILIENT
UNAFRAID
TEAM NUIX
HERO OUR CUSTOMERS

We believe in these principles and seek to weave them into the fabric of our daily work at Nuix. In doing so, we co-create a dynamic and purposeful company culture that we can be proud of and want to belong to.

**Nuix is an Equal Opportunity Employer** Love the role, but not the right fit for you? Know someone that might be awesome for this role? We're always looking for talented people who want to make a real impact. If you refer someone and we successfully hire them, you'll receive a $1,000 gift card. Send referrals to recruitment@nuix.com or message us on LinkedIn. T's & C's apply.

To all recruitment agencies: Nuix does not accept agency CV's unless we have an existing agreement. Please do not forward CV's to us, or our Nuix employees directly. Nuix is not responsible for any fees related to unsolicited resumes, or where there is not an agreement in place.

Apply About employer

More about this job

Skills

Support managers
Technical support
ServiceNow
Jira
Prioritization
Troubleshoot
IT service management
Adhere to standard procedures
Data protection
Computer science
Microsoft Windows
Apple macOS
Microsoft 365
Problem solving
Analytical skills
Communication skills
Customer service
Work independently

Report this job