Jobs in the United States

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Added 5 mins ago
Senior Project Controls Analyst
Pacific Gas And Electric Company
Fresno, CA
…distribution and transmission operations, including planning, engineering, maintenance and construction, asset management, business planning, restoration and emergency…
Added 11 mins ago
SA
Assoc Material Planner - DMX
Southwest Airlines
Dallas, TX
- $63,700 to $70,800 USD / year
The Associate Material Planner supports Tech Ops by performing material planning and forecasting activities for assigned commodities to ensure parts availability and operational…
Added 13 mins ago
Manufacturing & Capital Engineer 2
ARA Brand
Madison, AL
Seeking a Manufacturing & Capital Engineer 2 to support, build, optimize, and sustain the production capability and operational mindset within the Prototype, Manufacturing and Integration…
Added 15 mins ago
Commissioning Customer Service Administrator
Jabil Inc.
Memphis, TN · Byhalia, MS
At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of…
Added 19 mins ago
CG
JANITOR (FULL TIME AND PART TIME)
Compass Group, North America
MENOMONIE, WI
- $17.5 USD / hour
- Full-time
- Part-time
…includes Environment, Health & Safety, Facilities Maintenance & Engineering, Sustainability, Janitorial & Industrial Cleaning, Laboratory Support and Workplace solutions. This…
Added 19 mins ago
Automation Technician
KOCH INDUSTRIES INC
NEW RICHMOND, WI
Added 19 mins ago
Sr. Project Manager
Thermo Fisher Scientific
Logan, UT · Waltham, MA · Santa Clara, CA
Lead organizational change management efforts to support successful implementation and adoption of strategic initiatives.
Added 19 mins ago
Automation Technician
KOCH INDUSTRIES INC
NEW RICHMOND, WI
Added 19 mins ago
EHS Manager
KOCH INDUSTRIES INC
HUDSON, WI
Added 19 mins ago
Quality Inspector 2nd Shift
API Heat Transfer
Iron Ridge, WI
Assist with investigations of quality issues and support corrective action follow-up
Added 19 mins ago
Automation Technician
KOCH INDUSTRIES INC
NEW RICHMOND, WI
Added 20 mins ago
Designer
Leonardo DRS, Inc.
Menomonee Falls, WI
…naval gas and hybrid power systems, control technology and support solutions for the U.S. Navy and navies around the…
Added 20 mins ago
Laboratory Technician
ITW
Appleton, WI
The Product Integrity team is seeking a motivated, self-driven Laboratory Technician to support product testing, reliability, certification, and test equipment development in a fast-paced…
Added 20 mins ago
Engineer - Gas Operations
WEC Energy Group
Green Bay, WI
Must possess a valid driver's license and meet company standards for driving
Added 21 mins ago
IT Project Manager Cybersecurity
Humana
Madison, WI
Support vendor engagements, contract deliverables, procurement activities, and implementation planning when applicable.
Added 21 mins ago
Senior IT Project Manager Cybersecurity
Humana
Madison, WI
Support vendor engagements, contract deliverables, procurement activities, and implementation planning when applicable.
Added 21 mins ago
Lead Solutions Architect
Humana
Madison, WI
The Lead Solutions Architect partners closely with business leaders, product teams, engineering organizations, security, compliance, and enterprise architecture stakeholders to transform…
Added 21 mins ago
Facilities Management Director - Wakefield, RI
Compass Group, North America
Madison, WI
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 21 mins ago
SailPoint Identity and Access Management (AI Focus) - Sr Associate
PWC US
TX-Dallas, TX · FL-Tampa, FL · GA-Atlanta, GA · IL-Chicago, IL · TX-Austin, TX · DC-Washington, DC · CA-Los Angeles, CA · MN-Minneapolis, MN · CO-Denver, CO · MI-Detroit, MI · MA-Boston, MA · NY-New York, NY · NJ-Florham Park, NJ · CA-San Francisco, CA · CA-Silicon Valley, CA · PA-Philadelphia, PA · WA-Seattle, WA · TX-Houston, TX
What You Must Have
Added 21 mins ago
Facilities Management Director - Binghamton, NY
Compass Group, North America
Madison, WI
Must have knowledge and expertise in NFPA, TJC, CMS, DNV, EPA, and OSHA codes and regulations and the ability to interpret and implement
Added 21 mins ago
Sr Field Service Technician
Honeywell Technologies
Madison, WI
YOU MUST HAVE
Added 21 mins ago
Associate Technical Engineer (Hybrid)
American Family Insurance - Corporate
Madison, WI
American Family Insurance is seeking an Associate Technical Engineer to support the design, implementation, and ongoing enhancement of enterprise API Management and Developer Enablement…
Added 21 mins ago
Project Engineer Combustion Turbines
WISCONSIN ELECTRIC POWER CO
MILWAUKEE, WI
Added 22 mins ago
Project Engineer Combustion Turbines
WISCONSIN ELECTRIC POWER CO
MILWAUKEE, WI
Added 22 mins ago
ER
Principal Consultant, Environmental Health & Safety (EHS) - Seattle, WA
Environmental Resources Management, Inc.
Seattle, WA · OR · WA · Bothell, WA · Redmond, WA
- $138,400 to $170,600 USD / year
Bachelor or Master in Safety, Occupational Health, Industrial Hygiene, Environmental Engineering, Chemistry, or related science degree.

Closed listing

NTT DATA

Data Centre Service Delivery Field Support Engineer (L1)

NE, United States

The starting pay range for this role is $23.08-$43.27.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The starting pay range for this role is $23.08-$43.27.
Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is (hourly range]. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits

In this role you will:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

You are perfect for this role if you:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23.08-$43.27. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States