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Added 2 mins ago
Senior QA Engineer, Operations Technology Transfer
Fujifilm
Holly Springs, NC
The Senior Engineer, QA Operations Technology Transfer is responsible for establishing and maintaining a robust and efficient Technology Transfer program at the Holly Springs, NC site. This…
Added 5 mins ago
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Engineer II HVAC Technician
Azul Hospitality
Koloa, HI
- $30 to $33 USD / hour
Must have full range of reach motion to reach overhead and below the knees · Must possess basic computational ability
Added 8 mins ago
Software Engineer - AI
SHI
Washington, DC
Join SHI's Applied AI team and help build the next generation of AI-powered business applications. You'll develop Python services, APIs, and data-driven solutions across cloud and…
Added 8 mins ago
O
Federal Oracle Health Automation Engineer - Eggplant
Oracle
Washington, DC
- $23.8 to $56.83 USD / hour
The Federal Test Automation team is seeking a Staff Automation Engineer to support the Federal VA project. This role is responsible for designing, developing, and executing automated…
Added 8 mins ago
Senior Director Software Engineering
Capital One
Washington, DC
As a Senior Director, Full-stack Engineer at Capital One, you will lead high-performing engineering teams working to define the future of banking in the cloud. You will partner closely with…
Added 8 mins ago
Rapid Remediation Crew Lead
Leidos
Washington, DC
Must be able to drive a corporate vehicle to different locations to work on projects and troubleshoot; valid state license required · Must possess Network Vendor Associate Level or higher Certification (i.e., Cisco CCNA, Cisco CCNP, etc.)
Added 8 mins ago
Federal Sales Director - CRM Sales
ServiceNow, Inc.
Washington, DC
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could…
Added 8 mins ago
Systems Admin, Intermediate
ASRC Federal Holding Company
Washington, DC
…managing access rights, accounts, and network resources. The engineer will ensure optimal system performance, capacity, availability, and serviceability. Additionally, responsibilities…
Added 8 mins ago
MAHRS Data Engineer | Active Secret clearance
General Dynamics Information Technology
Washington, DC
Transform data into mission impact as a Data Engineer supporting the Department of the Navy’s Human Resources Civilian Portfolio. Your work will help implement the DONs Data Strategy by…
Added 8 mins ago
EG
Automated Test Engineer
Eliassen Group
Washington, DC
- $40 to $50 USD / hour
Our client seeks an Automated Test Engineer to support Hivemind by monitoring and maintaining large volumes of automated tests, troubleshooting failures, and driving bug resolution across…
Added 10 mins ago
O
SQL Data Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…8(a) company focused on AI and data for government. We believe business success should create client value, social value, and opportunity for our…
Added 10 mins ago
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Senior SQL Data Engineer
OpenDataJobs
Washington, DC
- $150,000 to $170,000 USD / year
…8(a) company focused on AI and data for government. We believe business success should create client value, social value, and opportunity for our…
Added 10 mins ago
O
CI/CD and Infrastructure Engineer
OpenDataJobs
Washington, DC
- $120,000 to $140,000 USD / year
…8(a) company focused on AI and data for government. We believe business success should create client value, social value, and opportunity for our…
Added 10 mins ago
O
Associate DevSecOps Engineer (Python, CI/CD)
OpenDataJobs
Washington, DC
- $80,000 to $95,000 USD / year
…8(a) company focused on AI and data for government. We believe business success should create client value, social value, and opportunity for our…
Added 11 mins ago
GE9X HPT Metal Airfoils - Lead Engineer
General Electric Company
United States
Own the design, analysis, and evaluation of assigned hardware, using sound engineering principles and adhering to business standards, practices, procedures, and product/program requirements
Added 13 mins ago
Sr. Field Service Engineer (Los Angeles/Orange County)
Illumina, Inc.
Remote, United States
Must have good technical writing abilities · Candidate must live in Los Angeles or Orange County
Added 15 mins ago
Sales Engineer | Pittsburgh, PA | $65,000 base + commissions
Purple Cow Recruiting
Pittsburgh
Heartline Staffing is recruiting for a direct-hire Sales Engineer opportunity in Pittsburgh, PA 15210.
Added 15 mins ago
S
Customer Success Engineer
Sprig
San Francisco, CA
- $120,000 to $135,000 USD / year
As a Customer Success Engineer at Sprig, you will help customers successfully deploy, integrate, troubleshoot, and scale Sprig across their organizations. You’ll partner directly with…
Added 19 mins ago
Automation Engineer Manager
Manpower Engineering
Boulder, CO
Lead and coordinate automation engineering efforts, translating business needs into practical automation solutions and delivery plans.
Added 23 mins ago
Vendor Operations Associate
Genentech
South San Francisco, CA
This role is based in South San Francisco and offers a hybrid schedule working 3 days per week on campus
Added 24 mins ago
K
Technical Solution Engineer
Kentro
McLean, VA
- $145,000 to $165,000 USD / year
Kentro is hiring for a Technical Solution Engineer to support Solution Services of the CTO office in the full solution lifecycle by partnering with Business Development, customers, and…
Added 24 mins ago
K
Customer Service Engineer (VA ESOM)
Kentro
Albany, NY
- $28 to $32 USD / hour
Must have experience conducting routine system administration tasks and logging data in system admin logs
Added 29 mins ago
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Sr. Transportation Highway/Roadway Engineer - 8+ Years of Experience
AECOM
Ontario, CA
- $130,000 to $240,000 USD / year
…projects you work on, the teams and committees you join and our…
Added 32 mins ago
Sr. Compliance Associate (Compliance Auditor)
GRIFOLS, S.A.
CA-Los Angeles, CA
Trends, analyses, and reports on quality data to improve product and process Quality for all Grifols plants; develop actions for improvement based on data analyses.
Added 35 mins ago
Product Engineer - Japanese/Mandarin and English Bilingual
ONEPOWER Consulting
Morrow · Morrow, GA
The Product Engineer facilitates the development and modification of plumbing products from conceptual design through the product life cycle. The Product Engineer monitors vendors and…

Closed listing

NTT DATA

Data Centre Service Delivery Field Support Engineer (L1)

NE, United States

The starting pay range for this role is $23.08-$43.27.

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: The starting pay range for this role is $23.08-$43.27.
Posting language: English
Posted: Nov 12, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is (hourly range]. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits

In this role you will:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

You are perfect for this role if you:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $23.08-$43.27. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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Jobs in the United States