Jobs in the United States

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Added 6 mins ago
G
Mechanical Engineer - HVAC
GPAC
Dallas, TX
- $105,000 to $135,000 USD / year
…construction drawings and specifications, provide construction support…
Added 7 mins ago
ENGINEERING TECHNICIAN (CIVIL)
Air Combat Command
Moody AFB, GA
Summary The primary purpose of this position is to ensure optimal resource decisions are made and executed across civil engineer activities, and ensure data and information from all shops…
Added 7 mins ago
Lead Software Engineer - AI
Humana
Atlanta, GA
The Lead Software Engineer codes software applications based on business requirements. The Lead Software Engineer works on problems of diverse scope and complexity ranging from moderate to…
Added 8 mins ago
G
Mechanical Engineer - HVAC
GPAC
Chicago, IL
- $85,000 to $115,000 USD / year
…construction drawings and specifications, provide construction support…
Added 9 mins ago
L
Building Engineer
lhh
Tulsa, OK
- $26 to $30 USD / hour
We are seeking an experienced Maintenance Technician with a strong background in mechanical, electrical, and HVAC systems to join our team in Tulsa, OK. The ideal candidate will have…
Added 10 mins ago
G
Fire Protection Design Engineer
GPAC
Livingston, NJ
- $105,000 to $130,000 USD / year
A firm I am partnered with is seeking a highly motivated Senior Fire Protection design Engineer with expertise in fire hazards analysis, and fire protection system design. You will…
Added 14 mins ago
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Structural Engineer
GPAC
Providence, RI
- $90,000 to $130,000 USD / year
A leading, award-winning engineering firm is seeking a Structural Engineer to join their growing team. This role offers the opportunity to work on a wide range of building projects while…
Added 14 mins ago
G
Mechanical Engineer
GPAC
Edmonds, WA
- $100,000 to $140,000 USD / year
Mechanical Engineer (HVAC / Plumbing / Fire Protection) | 💰 Competitive Compensation ($100K–$140K+ DOE) | Full Benefits
Added 14 mins ago
G
Mechanical Engineer
GPAC
Edmonds, WA
- $100,000 to $140,000 USD / year
Mechanical Engineer (HVAC / Plumbing / Fire Protection) | 💰 Competitive Compensation ($100K–$140K+ DOE) | Full Benefits
Added 15 mins ago
G
Senior Electrical Engineer
GPAC
Atlanta, GA
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)
Added 15 mins ago
G
Civil Project Manager
GPAC
Atlanta, GA
- $110,000 to $145,000 USD / year
Are you a licensed Civil Engineer looking to take the next step in your career with a firm that values technical excellence, leadership, and long-term growth?
Added 15 mins ago
G
Structural Engineer
GPAC
Philadelphia, PA
- $90,000 to $130,000 USD / year
A leading, award-winning engineering firm is seeking a Structural Engineer to join their growing team. This role offers the opportunity to work on a wide range of building projects while…
Added 15 mins ago
G
Mechanical Engineer
GPAC
New Haven, CT
- $100,000 to $140,000 USD / year
Mechanical Engineer (HVAC / Plumbing / Fire Protection) | 💰 Competitive Compensation ($100K–$140K+ DOE) | Full Benefits
Added 15 mins ago
G
Mechanical Engineer
GPAC
Farmington, CT
- $100,000 to $140,000 USD / year
Mechanical Engineer (HVAC / Plumbing / Fire Protection) | 💰 Competitive Compensation ($100K–$140K+ DOE) | Full Benefits
Added 16 mins ago
Sr Specialist, Systems Engineering - Affordability
L3Harris Technologies
Canoga Park, CA
Job Title: Sr. Specialist, Systems Engineer - Affordability
Added 17 mins ago
G
Senior Electrical Engineer
GPAC
Austin, TX
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)
Added 17 mins ago
G
Senior Electrical Engineer
GPAC
Philadelphia, PA
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)
Added 17 mins ago
G
Civil Project Manager
GPAC
Philadelphia, PA
- $110,000 to $145,000 USD / year
Are you a licensed Civil Engineer looking to take the next step in your career with a firm that values technical excellence, leadership, and long-term growth?
Added 17 mins ago
G
Senior Electrical Engineer
GPAC
Des Moines, IA
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)
Added 17 mins ago
G
Mechanical Engineer
GPAC
Austin, TX
- $100,000 to $140,000 USD / year
Mechanical Engineer (HVAC / Plumbing / Fire Protection) | 💰 Competitive Compensation ($100K–$140K+ DOE) | Full Benefits
Added 17 mins ago
G
Civil Project Manager
GPAC
Baltimore, MD
- $110,000 to $145,000 USD / year
Are you a licensed Civil Engineer looking to take the next step in your career with a firm that values technical excellence, leadership, and long-term growth?
Added 17 mins ago
G
Senior Electrical Engineer
GPAC
Baltimore, MD
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)
Added 18 mins ago
G
Structural Engineer
GPAC
Erie, PA
- $90,000 to $130,000 USD / year
A leading, award-winning engineering firm is seeking a Structural Engineer to join their growing team. This role offers the opportunity to work on a wide range of building projects while…
Added 19 mins ago
G
Senior Electrical Engineer
GPAC
Las Vegas, NV
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)
Added 19 mins ago
G
Senior Electrical Engineer
GPAC
Denver, CO
- $110,000 to $140,000 USD / year
Senior Electrical Engineer (Building Systems)

Closed listing

NTT DATA

Data Centre Service Delivery Field Support Engineer (L1)

VA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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