Find work in the United States.

A simpler way to find your next job.

Jobs in the United States

25+ jobs

Save this search

Added just now
Staff Software Engineer, Mobile and On-Device Agentic AI, XR
Google
San Jose, CA · San Francisco, CA
5 years of experience with software engineering and large-scale or mobile/embedded ML/AI system architecture and development in C++, Kotlin/Java, Swift/Objective-C, or Python.
Added 13 mins ago
SB
Chief Technology Officer
Small Business Administration
Washington, DC
- $151,661 to $228,000 USD / year
Directs the Solutions, Architecture, and Engineering Division, setting enterprise standards for solution design, systems engineering, integration, and modernization so that solutions are…
Added 19 mins ago
GA
GE Aerospace Research - Controls & Optimization Internship, 2027
GE Aerospace
Niskayuna, NY
- $1,000 to $2,200 USD / week
Validate the performance of your solution through simulation.
Added 19 mins ago
Modeling and Simulation Engineer, Junior
Booz Allen Hamilton Inc.
ROME, NY
…critical to national defense. At Booz Allen, you can use your engineering expertise to develop next-generation defense tools and technology. We need your skills and expertise in M&S to…
Added 19 mins ago
Technology Solutions Architect
Securitas Electronic Security, Inc
ELMSFORD, NY
Securitas Technology, a global leader in integrated security solutions, is dedicated to helping make the world a safer place. With over 13,000 employees in 40 countries, we protect and…
Added 20 mins ago
GA
Director, Architecture and Data
GE Aerospace
Schenectady, NY
- $152,000 to $202,000 USD / year
Build the security and authorization path into the architecture by default: secure-architecture review that feeds Authority to Build (ATB), and data-classification, export-control, and risk…
Added 20 mins ago
Enterprise Architect
Central Hudson Gas and Electric
POUGHKEEPSIE, NY
…collaborating closely with the Application, Infrastructure, Security, and Data teams, to support the creation of enterprise standards and reusable patterns. This role will actively…
Added 21 mins ago
A
Google Data Specialist
Accenture
New York City, NY · Albany, NY
- $70,350 to $196,000 USD / year
A hands-on Specialist with foundational experience in Data Engineering, Analytics, or Machine Learning - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply…
Added 21 mins ago
A
Google Senior Data Engineer
Accenture
New York City, NY · Albany, NY
- $94,400 to $266,300 USD / year
A hands-on Engineer with foundational experience in Data Engineering, Analytics, or Machine Learning - now building deep expertise in Google Cloud Platform (GCP). You are eager to apply…
Added 21 mins ago
SOLUTION ENGINEER
Lumen
Albany, NY
Lumen is looking for Solution Engineers who are passionate about leveraging technology innovation for the betterment of humanity. This exciting customer-facing solution engineering role…
Added 21 mins ago
Associate Director, DevOps and S4 Public Cloud Infrastructure Lead
KPMG LLP
ALBANY, NY
…organization.Responsibilities: * Lead the architectural design, setup, and engineering decisions for SAP S/4HANA Public Cloud landscapes and key ecosystem components (including CBC, BTP…
Added 21 mins ago
Senior Network Engineer
Cognizant
Albany, NY
…upgrades, perform root cause analysis, and collaborate with security, cloud, application, server, and architecture…
Added 21 mins ago
Sr. Staff Consultant - AI
Nutanix
Albany, NY
…deployments, typically demanding occasional travel to high-security or strategic client locations to ensure successful integration and…
Added 21 mins ago
Senior Client Engagement Manager (Post-Pay)
Lyric
Albany, NY
…business objectives with Lyric's product, business analysis, data, engineering, configuration, quality assurance, and operations teams. This person must understand healthcare data domains,…
Added 21 mins ago
Specialized Account Executive Intelligence Center X - ESIB
Siemens
Albany, NY
Orchestrate the winning team. Lead a matrixed pursuit team that may include Siemens Account Orchestrators, Solution Architects, Value Engineering, Technical Account Managers, Expert…
Added 21 mins ago
HT
Field Service Engineer II-Relocation Package Available!
Honeywell Technologies
Albany, NY
- $35.82 to $44.81 USD / hour
…Industrial Automation, troubleshoot complex issues, ensure solution implementation, and drive customer…
Added 21 mins ago
SAP TPM - Manufacturing/Quality, Amazon Leo
Amazon
New York, NY
Work with engineering teams (SAP Developers, Functional designers, process designers, security, Admin and other members) to understand the effort needed
Added 21 mins ago
G
State and Local Government - Managing Consultant, Mobility
Guidehouse
NEW YORK, NY
- $122,000 to $204,000 USD / year
…performance measures from project initiation through analysis, solution development, implementation, and…
Added 22 mins ago
Senior Product Manager, SAP GRC
NBC Universal
New York, NY
Serve as the SAP GRC and security subject matter expert, applying deep domain specialization to frequently advise product, engineering, architecture, audit, compliance, and business teams…
Added 22 mins ago
Director of Capital Project Techology Solution Management
MTA
New York, NY
…business, automated train, transportation, power, and physical security. The MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology…
Added 22 mins ago
Global Private Bank, Technical AI Product Manager, AI & Innovation, Vice President
JPMorgan Chase
New York, NY
…Labs-to-Products transition and beyond. Working at the intersection of AI engineering, data science, and product management , you will partner with advisors, product teams, and technology…
Added 22 mins ago
NU
Media Tech: Data, AI & Machine Learning Internships – Summer 2027
NBC Universal
New York, NY
- $43 USD / hour
Added 22 mins ago
Senior Data Engineer Remote
Genesis10
NEW YORK, NY
…Engineers, providing guidance and recommendations to improve overall solution quality * Develop and review detailed data models, table schemas, data structures, and database design…
Added 23 mins ago
NY
Information Technology Specialist 2 Programming (NY HELPs) - 11926
New York State Civil Service
Albany, NY
- $69,964 to $88,970 USD / year
Occupational Category I.T. Engineering, Sciences
Added 36 mins ago
DI
Interdisciplinary - CES Recent Graduate
Defense Information Systems Agency
Fort Meade, MD
- $57,736 to $111,087 USD / year
…successfully perform the duties of the position. | Performs engineering solution analyses, by integrating dynamic, state-of-the-art queries and performance analysis techniques. | Perform…

Closed listing

NTT DATA

Data Centre Service Delivery Field Support Engineer (L1)

VA, United States

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Posting language: English
Posted: Nov 5, 2026

Similar jobs hiring now

No close matches right now. Try another title or a wider area.

Search current openings

Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

About employer

Report this job