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Added 12 mins ago
Sales Engineer
Caterpillar, Inc.
Griffin, GA · Alpharetta, GA
Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD…
Added 12 mins ago
Managing Consultant, Integrated Planning Job Details | Black & Veatch Family of Companies
Black & Veatch
Atlanta, GA
…infrastructure, portfolio optimization, asset investments, and improving data management and decision…
Added 14 mins ago
Air Proprietary Senior Tooling Engineer
The Boeing Company
Berkeley, MO
+ Drive tooling lifecycle management, configuration control, change management, and documentation (process plans, inspection procedures, safety analyses, maintenance procedures).
Added 22 mins ago
Senior Contract Software Engineer (Data & Platform)
Nimble
Remote, United States
We're looking for a senior contractor to help tackle some of our most challenging data and platform problems. You'll work directly with our engineering team on high-impact projects with…
Added 34 mins ago
ENGINEER TEST 1 - ALIGNMENT SPECIALIST
HII
Pascagoula, MS
The Engineer Test (Alignment Specialist) supports alignment, measurement, and verification activities for radar and gun foundations within the Test & Trials organization. This role requires…
Added 35 mins ago
RC
Assistant Quality Manager
Ryan Companies US, Inc.
Denver, CO
- $40,123 USD / year
Review Architect/Engineer field reports to ensure all quality-related issues are communicated to the project team and trade partners.
Added 35 mins ago
RC
Quality Engineer
Ryan Companies US, Inc.
Denver, CO
- $40,123 USD / year
…hours worked, employment status, length of service, location, and other considerations. Detailed information will be shared with eligible candidates during the hiring process, and the…
Added 43 mins ago
Release Train Engineer
Amentum
Springfield, VA
The Geospatial Enterprise Open Data Store (GEODS) contract provides integration, design, development, and sustainment for data services in support of the Federal Government.
Added 43 mins ago
Product Manager, Data Management
Amentum
Merrifield, VA
The Geospatial Enterprise Open Data Store (GEODS) contract provides integration, design, development, and sustainment for data services in support of the Federal Government.
Added 1 hour ago
Senior Materials and Process Engineer
ColdQuanta
Louisville, CO
We are seeking a Senior Materials and Process Engineer to own materials and manufacturing process development for the Quantum Gravity Gradiometer (QGG) program. This hands-on role turns…
Added 1 hour ago
Electrical Engineer- Tooling
NLIGHT Inc
Longmont, CO
Added 1 hour ago
Electrical Engineer - Tooling
NLIGHT Inc
Longmont, CO
Added 1 hour ago
Mission IT Integration Engineer
The Aerospace Corpor
Colorado Springs, CO
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally…
Added 1 hour ago
Software QA Engineer
Maxar Intelligence I
Colorado Springs, CO
Added 1 hour ago
Software QA Engineer
Maxar Intelligence I
Colorado Springs, CO
Added 1 hour ago
2027 Cloud Solutions Engineer / Site Reliability Grad Intern
The Aerospace Corpor
Colorado Springs, CO
The Aerospace Corporation is the trusted partner to the nation's space programs, solving the hardest problems and providing unmatched technical expertise. As the operator of a federally…
Added 1 hour ago
IR Plume M&S System Engineer
deciBel Research, Inc.
Colorado Springs, CO
Added 1 hour ago
ETL Test Engineer
IDR Inc.
Denver, CO
IDR is seeking a ETL Test Engineer to join one of our top healthcare clients!. In this role, you will help ensure the quality and reliability of cloud-based data integration and ETL…
Added 1 hour ago
EC
Regional Application Engineer
Eaton Corporation
Denver, CO · Littleton, CO
- $99,000 to $145,000 USD / year
Eaton’s Global Energy Infrastructure Solutions (GEIS) division is currently seeking a Regional Application Engineer supporting the commercial and industrial markets as part of the Regional…
Added 1 hour ago
Analytics Engineer
Benchmark Utility Services
Remote, United States
The Analytics Engineer builds and supports the reporting, data preparation, and business solutions layer of the technology environments NextEra delivers to its clients. This role turns…
Added 1 hour ago
Electronic Warfare DevOps Engineer
Leidos
Huntsville, AL
Leidos’ Defense Open Air Sensors Division is seeking an Electronic Warfare DevOps Engineer to join a diverse team to create unique solutions for complex sensor and radar orientated…
Added 1 hour ago
TA
Senior RF Spectrum Engineer
The Aerospace Corpor
Colorado Springs, CO
- $129,000 to $249,600 USD / year
…systems that guide our country's space enterprise. Our talented and dynamic people create and flourish in electronics, sensors, radar, artificial intelligence (AI), and advanced data…
Added 1 hour ago
TA
2027 Remote Sensing Architecture Technical Engineer
The Aerospace Corpor
Colorado Springs, CO
- $100,000 to $140,000 USD / year
We are seeking a Remote Sensing Architecture Technical Engineer that will make use of sophisticated modeling and simulation tools in support of requirements verification,…
Added 1 hour ago
Optics Engineer
Becoming
San Francisco, CA
We are hiring an Optics Engineer to architect and own optical subsystems within Becoming’s integrated hardware platform.
Added 1 hour ago
AM
2026-2027 Process Engineer Co-op - Doctorate (Gloucester, MA)
Applied Materials
Gloucester, MA
- $47 to $50 USD / hour
In the R&D Group, we are focused on developing next-generation processes and materials to enable future semiconductor technology nodes. Our team combines experimental process development,…

Closed listing

NTT DATA

Data Centre Service Delivery Field Support Engineer (L1)

VA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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