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Added 25 mins ago
Sr. Manager, Engineering- Mars Veterinary Health
Mars Veterinary Health, Inc
United States
The Sr. Manager, Engineering is the senior engineering leader accountable for the people, technology, delivery, and release quality capabilities supporting an assigned product portfolio…
Added 53 mins ago
Engineer, Software Engineer
Nationwide Life and Annuity Insurance Co
IA
This entry level position contributes to the development, maintenance, and support of Commercial Agribusiness applications and services. The associate will deliver defined software work…
Added 53 mins ago
Electro Mechanic (Day Shift)
Alcon Research, LLC. Company
Johns Creek, GA · Duluth, GA
This position can be offered as Associate I, Electromechanical Technical Support depending on the candidate’s experience and qualifications.
Added 1 hour ago
DO
Deputy District Director - Maintenance and Traffic
Department of Transportation
CA
- $15,263 to $17,336 USD / month
…strategic direction, and oversight of all Maintenance (field and engineering) and Traffic (operations and safety) functions. The incumbent leads a multidisciplinary team of engineers,…
Added 1 hour ago
JC
Supply Chain & Operations Associate - June Start
Johnson Controls Inc.
United States
- $73,000 to $80,000 USD / year
…including, but not limited to, production supervision, manufacturing engineering, materials planning, procurement, logistics and distribution, quality, and Lean/Continuous…
Added 1 hour ago
Survey CAD Technician III
Bowman Consulting Group, Ltd.
Austin, TX
Associate's degree in survey, geography, architecture or civil engineering preferred. Commensurate relevant experience considered.
Added 1 hour ago
Designer III, Instrumentation & Controls Oil & Gas
Bowman Consulting Group, Ltd.
Houston, TX
Support the engineering, design, procurement, construction, and commissioning of facilities.
Added 1 hour ago
Designer III, Structural (Oil & Gas)
Bowman Consulting Group, Ltd.
Houston, TX
Provide essential technical support, creating comprehensive designs, and ensuring compliance with project requirements while working in collaboration with engineers, architects, and other…
Added 1 hour ago
Designer IV, Structural (Oil & Gas)
Bowman Consulting Group, Ltd.
Houston, TX
Responsible for providing essential technical support, creating comprehensive designs, and ensuring compliance with project requirements while working in collaboration with engineers,…
Added 1 hour ago
CO
Roadway Programs Technician 1
Commonwealth of Pennsylvania
Towanda, PA
- $41,506 to $61,927 USD / year
An Associate's Degree in a field of Business Administration, Computer Science, Highway Engineering Technology or other closely related program; or
Added 1 hour ago
CO
Roadway Programs Technician 2
Commonwealth of Pennsylvania
Honesdale, PA
- $46,827 to $70,592 USD / year
One year of experience in analysis of data utilized in planning and scheduling of work, materials and equipment, and an Associate's Degree in the field of Business Administration, Computer…
Added 1 hour ago
CO
Transportation Construction Inspector
Commonwealth of Pennsylvania
Dunmore, PA
- $46,827 to $70,592 USD / year
One year of construction inspection experience, and an associate’s degree in civil engineering, mechanical engineering, geotechnical engineering, surveying engineering technology, or a…
Added 1 hour ago
CO
Transportation Construction Inspector Supervisor (Field)
Commonwealth of Pennsylvania
Allentown, PA
- $53,008 to $80,646 USD / year
Two years of construction inspection experience and an associate’s degree in civil engineering, mechanical engineering, geotechnical engineering, surveying engineering technology, or a…
Added 1 hour ago
CO
Civil Engineer (Transportation)
Commonwealth of Pennsylvania
King of Prussia, PA
- $73,859 to $92,010 USD / year
Data Interpretation: Apply survey notes, aerial photographs, and engineering information to support project designs
Added 1 hour ago
Engineering Technician 3 - Testing Specialist OTHSAL
GE Aerospace
Evendale, OH
· Maintain, troubleshoot, repair, and package applicable test equipment for deployment to support NPI jet engine test with oversight and direction from Lead Technicians and Engineering
Added 1 hour ago
Assistant/Associate Lecturer - MME
MIAMI UNIVERSITY
Oxford, OH
Added 1 hour ago
Supply Chain Project Management Manager - Aerospace
Aerospace
Plymouth, MN
…driving project timelines to deliver high-quality results that support Honeywell Aerospace’s supply chain and business…
Added 1 hour ago
Senior Java / Azure Developer
UST GLOBAL INC
Dublin, OH
…Development, and DevOps practices. This role involves end-to-end application development, cloud-native solution design, technical leadership, and collaboration with cross-functional teams…
Added 1 hour ago
Laboratory Technician (Environmentally Assisted Cracking Labs)
Edison Welding Institute
Columbus, OH
…are a valuable extension and complement to their innovation, engineering and manufacturing teams. If you enjoy working with customers and solving difficult, technical problems, EWI is the…
Added 1 hour ago
Sr Technical Security Product Owner (DevSecOps Engineering)
Humana
Columbus, OH
The Senior Technical Product Owner serves as the voice of the developer community and IT customer within our DevSecOps Engineering team, ensuring backlog priorities trace to initiative…
Added 2 hours ago
M
Solution Architect, AI Business Solutions and Agents
Microsoft
United States
- $124,500 to $231,700 USD / year
…team of architects that works closely with Microsoft product engineering, marketing, partner skilling and field teams. The team builds the programs, intellectual property and technical…
Added 2 hours ago
M
Critical Environment Program Manager
Microsoft
WA · Quincy, WA · Quincy
- $84,400 to $186,600 USD / year
Associate’s or Bachelor’s degree in applicable engineering field or mechanical or electrical trades
Added 2 hours ago
M
Business Administrator, MCAPS Core, CSS
Microsoft
WA · TX · Redmond, WA · Irving, TX · Redmond · Irving
- $25.82 to $52.55 USD / hour
MCAPS-Core accelerates customer outcomes and business growth. By uniting product, engineering, marketing, sales, customer success, and partners around a common customer mission, we help…
Added 2 hours ago
Maintenance Technician II
Federal Express Corporation
JACKSONVILLE, FL
Certificates in Industrial Maintenance/Mechatronics, electrical or mechanical trade or related area and an associate degree in a related area preferred.
Added 2 hours ago
Principal Identity Access and Zero Trust Architect - TS/SCI with Polygraph
GD Information Technology, Inc.
United States
Review application and platform designs for authentication, authorization, secrets, token handling, least privilege, separation of duties, session security, and auditability.

Closed listing

NTT DATA

Data Centre Service Delivery Field Support Engineer (L1)

VA, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L1) is an entry level engineering role, responsible for providing a professional first-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L1) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates first line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L2 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides first line remote and onsite technical support to clients.
Provides first line field engineering services to clients.
Reports and escalate issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance, and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Associate level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNA (DC) etc.

Required experience:

Entry level experience in building, deploying and supporting data center networking infrastructure.
Associate level knowledge of data center network equipment like Nexus and MDS series switching.

Workplace type:

On-site Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

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