Jobs in the United States

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Added just now
Engineer - III
Morongo Casino Resort & Spa
Cabazon, CA
The Engineer III performs advanced maintenance, troubleshooting, and repair work on complex systems throughout Morongo Casino Resort & Spa. This position is responsible for ensuring the…
Added just now
Engineer - II
Morongo Casino Resort & Spa
Cabazon, CA
The Engineer II performs intermediate-level maintenance, troubleshooting, and repair work throughout Morongo Casino Resort & Spa. This position supports the safe and efficient operation of…
Added 1 min ago
NP
Field Service Technician (Contractor)
Nikon Precision Inc.
AZ · Chandler, AZ
- $48,800 to $73,200 USD / year
Build technical knowledge through hands-on experience, training, and mentoring with opportunities to progress toward a Field Service Engineer role.
Added 2 mins ago
OS
Systems Engineer
OC Sports & Entertainment, LLC
United States
- $128,000 to $145,000 USD / year
The Systems Engineer is responsible for the implementation, administration, maintenance, and ongoing support of Microsoft 365 services and enterprise IT infrastructure across OCVIBE, Honda…
Added 3 mins ago
Mechanical Engineer Intern
KLA Corporation
Milpitas, CA
Design, model and document a functional subsystem for an e-beam tool, or tooling and fixtures that support tool build, alignment, test or service.
Added 7 mins ago
Senior CS Technical Support Engineer
Cymer, LLC. (US01)
San Diego, CA
As a Senior CS Technical Support Engineer, you will deliver technical support for Cymer laser products in Integrator and Chipmaker Operations. The Cymer Global Support Center (GSC) provides…
Added 11 mins ago
Sales Engineer - Veterinary Software
IDEXX
Portland, ME
As a Sales Engineer within our IDEXX Veterinary Software PIMS portfolio, you will provide the deep product and technical credibility that Veterinary Software Sales Professionals cannot…
Added 13 mins ago
DO
Senior Construction Engineer/Construction Support
Department of Transportation
CA
- $11,437 to $14,315 USD / month
Under the direction of an Area Construction Manager, a Supervising Transportation Engineer, the incumbent exercises direct supervision over resident engineers, field staff and construction…
Added 13 mins ago
DO
Senior Transportation Electrical Engineer/Construction Support
Department of Transportation
CA
- $11,437 to $14,315 USD / month
Under the direction of an Area Construction Manager, a Supervising Transportation Engineer, the incumbent exercises direct supervision over resident engineers, field staff and construction…
Added 13 mins ago
Software Developer – Entry Level
LED FastStart
Lafayette, LA
Bachelor’s degree in Computer Science, Software Engineer or related field
Added 13 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 13 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 17 mins ago
CO
Civil Inspections Team Leader- Planning and Development Department
City of Phoenix
AZ
- $109,969.6 to $147,368 USD / year
Bachelor's degree in public or business administration, urban planning, architecture, engineering, construction management, economics, or a related field.
Added 20 mins ago
Sr. Production Support Engineer
Retail Services & Systems, Inc
United States
…alerts and user-reported issues, triage incidents, restore service, and deliver SLA-based resolutions for deployment and workflow failures in a 24/7 environment. Perform root-cause analysis…
Added 21 mins ago
GL
Principal - Forward Deployed Engineer
GlaxoSmithKline LLC
Remote, United States
- $205,425 to $342,375 USD / year
Lead multi-FDE engagement teams, directing Staff, Senior, and Engineer-level FDEs across concurrent engagements within assigned business units.
Added 21 mins ago
Staff - Forward Deployed Engineer
GlaxoSmithKline LLC
Remote, United States
Added 23 mins ago
Supervisor - Manufacturing Engineering
Safran
Gainesville, TX
At Safran Seats, we value service-oriented team players who demonstrate strong interpersonal skills, a positive attitude, and the ability to adapt to our dynamic, innovative environment.
Added 23 mins ago
Mgr, Distribution Control Center
Entergy
Beaumont, TX
…exceptions that should not be included. Direct and oversee the Service Suite Organization for the state. Promote and ensure safe work practices for all office employees and support our…
Added 24 mins ago
CC
Mechanical Applications Engineer, Lead
Curtiss-Wright Corporation
Round Rock, TX
- $113,700 to $150,000 USD / year
As a Lead Mechanical Applications Engineer, you will provide advanced technical, commercial, and customer-facing expertise to define, validate, and support complex product and service…
Added 24 mins ago
SoC Design Verification Engineer
Global Foundries
Richardson, TX
GlobalFoundries is a leading full-service semiconductor foundry providing a unique combination of design, development, and fabrication services to some of the world’s most inspired…
Added 24 mins ago
Advanced ATE Software Engineer
Honeywell Aerospace
Richardson, TX
As an Advanced Test Engineer here at Honeywell Aerospace, you will play a pivotal role in advancing the quality and reliability of aerospace products through innovative test engineering…
Added 24 mins ago
Mechanical Project Engineer
Yearout Mechanical LLC
Amarillo, TX · Lubbock, TX · Wichita Falls, TX
As a Project Engineer, you’ll be the operational hub for complex mechanical (HVAC/Plumbing) projects - partnering with Project Managers and field teams to keep scope, schedule, cost,…
Added 24 mins ago
BI
Data Center Quality Technician
B.H. Inc.
Lubbock, TX
- $29 to $36 USD / hour
…strong communication, efficiency, and exceptional customer service are paramount. We cultivate a positive work environment where every team member is valued, supported in their growth, and…
Added 24 mins ago
Clinical Specialist CRM - Corpus Christi / McAllen
Medtronic
McAllen, TX · Corpus Christi, TX
…meeting Cardiac Rhythm Management (CRM) sales and customer service objectives. CRM seeks collaborative candidates who will meet our customer expectations by striving without reserve for the…
Added 24 mins ago
TH
Field Service Technician II Full Time
Texas Health Resources
Arlington, TX
- Full-time
In-House service engineer supporting Diagnostic Imaging Equipment

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.