Jobs in the United States

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Added 2 mins ago
OS
Systems Engineer
OC Sports & Entertainment, LLC
United States
- $128,000 to $145,000 USD / year
Once you've had a chance to explore our current open positions, apply to the ones you feel best suit you, as an applicant, you can always see your application status in your profile.
Added 3 mins ago
Mechanical Engineer Intern
KLA Corporation
Milpitas, CA
Added 5 mins ago
Director - Network Infrastructure Security & Engineering
United Airlines
Chicago, IL
Lead network engineering and architecture for a modern, software-defined network, advancing SD-WAN, cloud connectivity, application services, and network automation and orchestration as…
Added 7 mins ago
Engineer I - Engineering, Validation
Catalent Pharma Solutions LLC
Madison, WI
We have an opportunity for an Engineer I - Engineering, Validation to join our team in Madison, WI. This role supports quality assurance and validation activities to ensure compliance with…
Added 7 mins ago
Senior CS Technical Support Engineer
Cymer, LLC. (US01)
San Diego, CA
As a Senior CS Technical Support Engineer, you will deliver technical support for Cymer laser products in Integrator and Chipmaker Operations. The Cymer Global Support Center (GSC) provides…
Added 7 mins ago
Mechanical Designer for SEM
ASML US, LP. (US31)
San Jose, CA
The mission of Electron Optics Design Engineer position is to design EO system/submodules for the state of the art e-Beam inspection/Metrology tool. As an Electron Optics Design Engineer,…
Added 8 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
…You will be working in developing the QuickBooks Online web application which is used by more than 4 million users…
Added 8 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
…You will be working in developing the QuickBooks Online web application which is used by more than 4 million users…
Added 8 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
…You will be working in developing the QuickBooks Online web application which is used by more than 4 million users…
Added 12 mins ago
MRB Coordinator
South Bay Solutions
Fremont, CA
· Coordinate with Quality Engineer, Engineering, Production, and Purchasing to resolve material nonconformity and determine proper disposition paths.
Added 13 mins ago
DO
Senior Construction Engineer/Construction Support
Department of Transportation
CA
- $11,437 to $14,315 USD / month
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position,…
Added 13 mins ago
DO
Senior Transportation Electrical Engineer/Construction Support
Department of Transportation
CA
- $11,437 to $14,315 USD / month
The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position,…
Added 13 mins ago
Axiom Software Engineer
LED FastStart
Remote, United States
. Troubleshoot and resolve Axiom application, data processing, integration, and performance issues, including production support activities.
Added 13 mins ago
Software Developer – Entry Level
LED FastStart
Lafayette, LA
Support debugging, troubleshooting, and performance improvements across application and system components.
Added 13 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 13 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 14 mins ago
Project Engineer II- Project Manager
SEL Engineering Services, Inc.
FL
5+ years relevant application experience with electric power systems, industry practices, and *focus area practices and philosophies
Added 15 mins ago
Quality Systems Engineer
x Varian Medical Systems, Inc.
United States
Varian Medical Systems, a Siemens Healthineers company, is seeking a Quality Systems Engineer to join our Quality organization in Palo Alto, California. In this role, you will support the…
Added 17 mins ago
CO
Civil Inspections Team Leader- Planning and Development Department
City of Phoenix
AZ
- $109,969.6 to $147,368 USD / year
Registered Professional Civil Engineer in Arizona.
Added 17 mins ago
Principal, Software Development Engineer
CoreLogic Solutions, LLC
Dallas, TX
We are seeking a Principal, Software Development Engineer to provide hands-on technical leadership for Onehome, our consumer-facing real estate platform. This role will help evolve a…
Added 18 mins ago
Mechanical Engineer II, R&D
Form Energy
Somerville, MA
Form Energy is hiring a Mechanical Engineer II, R&D to join our Core Technology Hardware team, where you will own the design of the hardware that lets us evaluate and refine our iron-air…
Added 18 mins ago
Application & Support Engineer, Optical
PADT, Inc.
Tempe, AZ
The Optical Engineer provides technical expertise, primarily in Ansys optics simulation tools, to support PADT’s customers while also assisting PADT’s ANSYS sales team through strategic…
Added 19 mins ago
Sr. Associate, Software Engineering 1
L3Harris Technologies
Carlsbad, CA · Salt Lake City, UT
L3Harris is seeking a Software Engineer focused on system software development for embedded devices and communication systems. This role contributes across the full software development…
Added 20 mins ago
SI
Design Engineer, Core Snapchat
Snap Inc.
Los Angeles, CA
- $100,000 to $176,000 USD / year
The Product Design team is a small but influential team that steers the future of the core Snapchat application. Our Design Engineers work closely with the CEO and various cross functional…
Added 20 mins ago
Sr. Production Support Engineer
Retail Services & Systems, Inc
United States
…downtime, SLA misses). Help migrate highly customized legacy e‑comm application to modern, unified platform, including mapping existing functionality to new features. Lead + mentor other…

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.