Jobs in the United States

25+ jobs

Save this search

Added 8 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 8 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 17 mins ago
Data Center Technician, Server Operations
Google
Wichita Falls, TX
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 17 mins ago
Data Center Technician, 2nd/Weekend Shift
Google
Wichita Falls, TX
Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician,…
Added 17 mins ago
Network Engineer, Optical Deployment
Meta
Garland, TX
Meta is looking for an Optical Network Deployment & Support Engineer to join the team responsible for planning and executing network deployments to build one of the world's largest optical…
Added 18 mins ago
L
Technical Enablement Engineer
LiveKit
Remote, United States
- $181,000 to $245,000 USD / year
Our product is deeply technical, and we sell into a brand-new category: voice AI infrastructure. As we grow our Sales team, our AEs, SDRs, and presales engineers need to understand how…
Added 19 mins ago
Network Engineer
Caris Life Sciences
Irving, TX
…Information Technology team with the addition of an IT Network Engineer. This individual will take daily direction from the Manager of Networking, and be responsible for design,…
Added 19 mins ago
Lead Software Engineer - Big Data(Data Engineer), Python, and AWS
JPMorgan Chase
Plano, TX
As a Lead Software Engineer at JPMorganChase within the CIB, you are an integral part of an agile team that works to enhance, build, and deliver trusted market-leading technology data…
Added 19 mins ago
Implementation Engineer
Robert Half
San Antonio, TX
Description We are looking for an Implementation Engineer to lead the deployment and integration of enterprise technology solutions for customer environments in San Antonio, Texas. This…
Added 19 mins ago
IT Engineer
Robert Half
San Antonio, TX
Description We are looking for an IT Engineer to support and enhance enterprise infrastructure across San Antonio, Texas. This role focuses on maintaining reliable systems, strengthening…
Added 19 mins ago
Controls Engineer, Data Center Engineering
Apple
Dallas, TX
The Data Center Engineering team is looking for a Controls Engineer with depth in both electrical and mechanical control systems. The successful candidate will design, implement, and…
Added 19 mins ago
Staff Databricks Platform Engineer
Southern Glazer's Wine and Spirits
Dallas, TX
The Staff Databricks Platform Engineer owns the engineering of Southern Glazer's Databricks lakehouse as a product: the workspaces, governance model, compute fabric, and automation that…
Added 20 mins ago
Sr. Security Engineer (Vulnerability Management)
SpaceX
Bastrop, TX · Cape Canaveral, FL
SpaceX is looking for a Sr. Security Engineer to join Information Security to help protect and drive the SpaceX mission. Information drives our business. We must protect the…
Added 20 mins ago
Data Engineer - Lead
Robert Half
Houston, TX
Description We are looking for an experienced Lead Data Engineer to oversee the design, implementation, and management of advanced data infrastructure in Houston, Texas. This role requires…
Added 20 mins ago
SCADA Engineer
Robert Half
Houston, TX
Description We are looking for a SCADA Engineer to lead the engineering, performance, and long-term reliability of real-time control systems that support distributed energy and microgrid…
Added 20 mins ago
Systems Engineer, Platform Engineering
Quanta Services
Houston, TX
Every moment of every day, people around the world rely on the energy they access through infrastructure built by Quanta. Comprising the largest skilled-labor force in North America, our…
Added 20 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Austin, TX
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 21 mins ago
Staff Software Engineer for NextGen In-Vehicle Infotainment Systems - DevOps
General Motors
Austin, TX
…scale few companies can match and we need a Staff Software Engineer ready to accelerate that mission. You'll make software delivery faster, smarter, and more reliable, shaping how GM…
Added 21 mins ago
Network Operations Engineer
Meta
Austin, TX
Meta is seeking a Network Operations Engineer to join our Edge and Network Services (ENS) Foundation NetOps team. In this role, you will utilize your knowledge in hyperscale data center…
Added 21 mins ago
Mechanical Engineer, Data Center Operations Engineering
Meta
Austin, TX
Meta is seeking a Mechanical Engineer to join our Data Center Operations Engineering team. Our data centers are the foundation upon which our rapidly growing infrastructure efficiently…
Added 21 mins ago
AT
Senior Software Engineer
Akamai Technologies, Inc.
Austin, TX
- $121,400 to $218,600 USD / year
Would you like to solve technical challenges for our customers?
Added 21 mins ago
Software Engineering Manager - Enterprise Solutions
Rehrig Pacific Company
Richardson, TX
Resolve impediments to committed projects and escalate dependency, quality, scope, or schedule risks to technical leadership and partnering with Architecture, Security, Infrastructure,…
Added 21 mins ago
Cloud Engineer
Reynolds & Reynolds
Houston, TX
Reynolds and Reynolds builds the software that runs automotive dealerships. Our Cloud Engineering team owns the infrastructure that powers those solutions, including how it is built, how it…
Added 22 mins ago
Platform Engineer, Cloud AI Infrastructure, Sr
OnPoint Community Credit Union
Portland, OR
The Senior Platform Engineer, Cloud & AI Infrastructure designs, builds, automates, and operates the secure cloud platforms that enable OnPoint’s AI, data, analytics, and automation…
Added 26 mins ago
Quality Manager
Nortek Air Solutions, LLC
Dyersburg, TN
Nortek Data Center Cooling builds the systems that keep modern data centers running - from liquid cooling to large‑scale air solutions. Our work supports some of the world’s most demanding…

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

Apply About employer

Applications open in a new tab.

Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.