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Added 1 min ago
Quality Assurance/Quality Control Manager
LEIDOS, INC.
San Diego, CA
Leidos’ Undersea Systems Division is seeking an experienced Quality Assurance/Quality Control Manager in San Diego, CA to join a fast-paced Research & Development (R&D) engineering group…
Added 1 min ago
Senior Software Engineer
Dynetics, Inc
Huntsville, AL
Within the Defense Sector, Leidos currently has an opening for a talented Software Engineer to work onsite in our Huntsville office. This is an exciting opportunity to use your experience…
Added 1 min ago
Software Scrum Master (Agile SAFe)
Dynetics, Inc
Huntsville, AL
Leidos Defense provides a diverse portfolio of systems, solutions, and services covering land, sea, air, space, and cyberspace for customers worldwide. Solutions for Defense include…
Added 1 min ago
Software Engineer
Dynetics, Inc
Huntsville, AL
Within the Defense Sector, Leidos currently has an opening for a talented Software Engineer to work onsite in our Huntsville office. This is an exciting opportunity to use your experience…
Added 1 min ago
Cloud/SecDevOps Engineer
LEIDOS, INC.
Clarksburg, WV
Responsible for monitoring operational and development systems, investigating and resolving system user issues reported with these systems with regard to the integration of security…
Added 1 min ago
Software Engineer
Dynetics, Inc
Huntsville, AL
Within the Defense Sector, Leidos currently has an opening for a talented Software Engineer to work onsite in our Huntsville office. This is an exciting opportunity to use your experience…
Added 1 min ago
Senior Software Engineer
Dynetics, Inc
Huntsville, AL
Within the Defense Sector, Leidos currently has an opening for a talented Software Engineer to work onsite in our Huntsville office. This is an exciting opportunity to use your experience…
Added 1 min ago
Embedded Software Test Engineer
Dynetics, Inc
Huntsville, AL
Leidos is seeking a talented Embedded Software Test Engineer to join a multi-disciplinary team within a matrixed organization to create unique solutions for complex problems, specifically…
Added 1 min ago
Embedded Software Test Engineer
Dynetics, Inc
Huntsville, AL
Leidos is seeking a talented Embedded Software Test Engineer to join a multi-disciplinary team within a matrixed organization to create unique solutions for complex problems, specifically…
Added 1 min ago
Prototype Trim Developer
Ford Global
Dearborn, MI
4+ years of experience working in automotive engineering and/or design with a strong understanding of vehicle level systems and subsystems
Added 3 mins ago
Process Safety Engineer
SpaceX
College Station, TX
The SpaceX Terafab Environmental Health & Safety team in College Station, Texas is seeking a highly driven engineer to establish process safety parameters across a variety of cutting-edge…
Added 4 mins ago
Senior Software Engineer, Database Automation Engineer
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…contribute to the company’s success. As a Senior Database Automation Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Birmingham, AL, Denver,…
Added 4 mins ago
Senior Software Engineer, Database Automation
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…to contribute to the company’s success. As a Senior Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Denver, CO, Dallas, TX, Strongsville, OH or…
Added 4 mins ago
Senior Software Engineer - Database Automation and Platform Engineering
PNC
Pittsburgh, PA · Birmingham, AL · Denver, CO · Strongsville, OH · Dallas, TX
…to contribute to the company’s success. As a Senior Software Engineer within PNC's Technology organization, you will be based in Pittsburgh, PA, Dallas, TX, Denver, CO, Birmingham, AL or…
Added 7 mins ago
Manufacturing Engineer, Machining & Additive Associate (Winter 2027)
Astranis
San Francisco, CA
Manufacturing Engineer, Machining Associate (Winter 2027)
Added 8 mins ago
RS
Technical Recruiter
RFgen Software
El Dorado Hills, CA
- $95,000 to $125,000 USD / year
Our solutions extend ERP systems such as SAP, Oracle, and Deltek through mobile applications, barcode scanning, RFID, and real-time data collection.
Added 9 mins ago
G
Bridge Design Engineer
GPAC
Lincoln, NE
- $85,000 to $120,000 USD / year
As a Bridge Design Engineer, you’ll move beyond drafting drawings to become a pivotal contributor to the structural integrity and safety of critical infrastructure. You’ll own technical…
Added 10 mins ago
G
Bridge Design Engineer
GPAC
Frisco, TX
- $85,000 to $120,000 USD / year
As a Bridge Design Engineer, you’ll move beyond drafting drawings to become a pivotal contributor to the structural integrity and safety of critical infrastructure. You’ll own technical…
Added 11 mins ago
Principal Electrical Engineer – Power Electronics & CT Architecture
GE HEALTHCARE
Waukesha, WI
We're looking for an experienced Power Electronics Engineer who enjoys solving complex system-level problems and wants to stay actively involved in the engineering work. This is a hands-on…
Added 11 mins ago
G
Civil Engineer
GPAC
Naperville, IL
- $80,000 to $150,000 USD / year
Professional Engineer (P.E.) license preferred, including recently licensed/entry-level P.E.s
Added 12 mins ago
G
Civil Engineer
GPAC
Chicago, IL
- $80,000 to $150,000 USD / year
Professional Engineer (P.E.) license preferred, including recently licensed/entry-level P.E.s
Added 13 mins ago
G
Civil Engineer
GPAC
Harrisburg, PA
- $80,000 to $150,000 USD / year
Professional Engineer (P.E.) license preferred, including recently licensed/entry-level P.E.s
Added 14 mins ago
Electrical Engineer - Electrical Component
GE Precision Healthcare LLC
United States
This role is part of Healthcare Imaging MR modality. This site designs and manufactures RF coils used in MRI systems. This role will be part of our engineering team. The focus of this role…
Added 14 mins ago
Principal Electrical Engineer – Power Electronics & CT Architecture
GE Medical Systems, L.L.C.
United States
We're looking for an experienced Power Electronics Engineer who enjoys solving complex system-level problems and wants to stay actively involved in the engineering work. This is a hands-on…
Added 15 mins ago
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Bridge Design Engineer
GPAC
Des Moines, IA
- $85,000 to $120,000 USD / year
As a Bridge Design Engineer, you’ll move beyond drafting drawings to become a pivotal contributor to the structural integrity and safety of critical infrastructure. You’ll own technical…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

This opening has closed.

The original listing is kept below for reference.

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Job details

Posting language: English
Posted: Nov 6, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.