Jobs in the United States

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Added 1 min ago
Sales Compensation Analyst
Trace3
Irvine, CA
…and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a…
Added 1 min ago
GTM Forecasting & Pipeline Governance Manager
Trace3
Irvine, CA
…and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a…
Added 2 mins ago
Mechanical Designer for SEM
ASML US, LP. (US31)
San Jose, CA
Major in Physics, Optics, Material, engineering & Science( mechanical, Semi-conductor related etc..) is preferable.
Added 6 mins ago
Sales Engineer - Veterinary Software
IDEXX
Portland, ME
5+ years in sales engineering, solution consulting, or pre-sales roles in SaaS or veterinary technology
Added 7 mins ago
DL
Power App Developer
DANE LLC
Washington, DC
- $135,000 to $150,000 USD / year
Create and maintain technical documentation, including solution designs, data models, workflows, and user guides.
Added 8 mins ago
Software Developer – Entry Level
LED FastStart
Lafayette, LA
…in software development, problem‑solving, and collaborative solution…
Added 8 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 8 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 10 mins ago
Business Systems Analyst
& 04 Woodward, Inc.
United States
Added 10 mins ago
Sr Product Manager - Patient Experience - SaaS, Clinical Healthcare
Sycle LLC
Denver, CO
…in 2001, we have grown to be the leading practice management solution for audiology (hearing care) providers, with more than 65% market share. The Sycle practice management solution frees…
Added 10 mins ago
Data Scientist
d Siemens Medical Solutions USA, Inc.
United States
…problems, collaborate effectively across Data Science, Data Engineering, and Front-End Development, and demonstrate the potential to grow into a technical leadership role. Experience with…
Added 12 mins ago
Head of Product - Beamable
FIRY
Remote, United States
…integrated into a single platform that eliminates the point-solution stitching that has defined game development for too long. Beamable also powers Wingman, an agentic LiveOps product that…
Added 14 mins ago
PLM Enterprise Architect
Capgemini
Bellevue, WA, WA
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 18 mins ago
Manufacturing Business Systems Analyst
ManpowerGroup
Stafford, TX
Partner with Tech SME to determine solution integration and configuration for manufacturing execution and optimization capabilities.
Added 18 mins ago
Wind Farm Technician I
RWE Americas
Woodsboro, TX
2 year or 4 year college degree from an accredited school (other than correspondence or on-line) in a technical science like engineering, physics, power, or closely similar
Added 19 mins ago
CC
Mechanical Applications Engineer, Lead
Curtiss-Wright Corporation
Round Rock, TX
- $113,700 to $150,000 USD / year
…system concepts, and cost estimates, partners closely with engineering and customer leadership to shape solution requirements, and ensures successful implementation through technical…
Added 19 mins ago
08 - Lead Engineer, Manufacturing Equipment
Celestica
Richardson, TX
…Own the communications with multiple stakeholders including solution providers for design, technical information and…
Added 19 mins ago
A
Carrier Relations Director
ADP
El Paso, TX
- $114,500 to $213,500 USD / year
…digital experiences across our platforms. You will lead with a solution-oriented and innovative approach to incorporate new technology, methodologies and/or processes through the lens of…
Added 19 mins ago
Technology Product Management Lead Analyst, Vice President
Citigroup
Irving, TX
The Business Analysis Lead is a senior leadership role responsible for driving business analysis and solution design across large-scale Retail Banking transformation initiatives. This role…
Added 20 mins ago
Robotics Platform Architect
Caterpillar, Inc.
Irving, TX
…this role translates architectural vision into implementable solution architectures and detailed technical designs. The architect has direct ownership for assigned platform capabilities,…
Added 20 mins ago
Principal Product Engineer, Battery Management System (BMS)
Renesas
Plano, TX
BS or MS in in Electrical/Electronic Engineering
Added 20 mins ago
Director, Full Stack Engineer
Capital One
Plano, TX
Software engineering and solution architecture
Added 20 mins ago
Sr. .NET Developer
CGI Technologies and Solutions, Inc.
Plano, TX
. Provide technical leadership for the engineering team, including solution design, technical decision making, code reviews, design reviews, and mentorship.
Added 20 mins ago
Sr Manager, IT Cybersecurity Data Protection
American Airlines
Fort Worth, TX
Bachelor’s degree in Computer Science, Information Systems, Engineering, Cybersecurity, or a related technical field
Added 20 mins ago
F-22 Ground Release Captain (RTE/STE) - E5
Lockheed Martin
Fort Worth, TX
Lockheed Martin Aeronautics is seeking an experienced IMIS Release Captain (similar to a Release Train Engineer or Solution Train Engineer) to join the F-22 IMIS Product Integration Team…

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.