Jobs in the United States

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Structural Engineer
GPAC
Irvine, CA
- $120,000 to $160,000 USD / year
As a senior member of the engineering team, you'll play a critical role in delivering high-quality structural solutions while serving as a trusted technical leader.
Added 3 mins ago
Director - Network Infrastructure Security & Engineering
United Airlines
Chicago, IL
Enterprise Network Infrastructure Security & Engineering is leading a bold transformation for United Airlines, infusing AI-driven automation, modern network infrastructure security, and…
Added 3 mins ago
Managing Director - Digital Infrastructure and Reliability
United Airlines
Chicago, IL
This leader will oversee infrastructure engineering and operations across on-premises data centers, hybrid cloud, and SaaS environments. The portfolio includes Windows and Linux servers,…
Added 3 mins ago
Aesthetics Science Manager, Look Development
Apple
Cupertino, CA
We are seeking an Aesthetics Science Manager to help oversee our look development process within Software Engineering. You will lead a team of world-class look developers and own the…
Added 4 mins ago
GC
Enterprise Quality Assurance Assistant Manager/Team Leader
GESA CREDIT UNION
Richland, WA · Lynnwood, WA
- $83,450.81 to $158,050.78 USD / year
The Enterprise Quality Assurance Assistant Manager/Team Leader provides hands-on leadership for enterprise testing, quality governance, and operational process improvement initiatives…
Added 4 mins ago
G
Structural Engineer
GPAC
Irvine, CA
- $120,000 to $160,000 USD / year
As a senior member of the engineering team, you'll play a critical role in delivering high-quality structural solutions while serving as a trusted technical leader.
Added 7 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
Solid grasp of software engineering fundamentals and their practical application
Added 7 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
Solid grasp of software engineering fundamentals and their practical application
Added 7 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
Solid grasp of software engineering fundamentals and their practical application
Added 9 mins ago
Sales Engineer - Veterinary Software
IDEXX
Portland, ME
As a Sales Engineer within our IDEXX Veterinary Software PIMS portfolio, you will provide the deep product and technical credibility that Veterinary Software Sales Professionals cannot…
Added 10 mins ago
Senior Clinical Specialist Cardiac Rhythm Management - New Orleans, LA
MDU Medtronic USA Inc
Remote, United States
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work…
Added 12 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 12 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 14 mins ago
EPIC PROGRAMMER/ANALYST
OH
If you are motivated by meaningful work, strong relationships, and the chance to use your software experience to support better health care, this opportunity at Premier Health may be the…
Added 14 mins ago
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Software Engineering Manager
Emerson
Shakopee, MN
- $152,000 to $190,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Software Engineering Manager, leading and developing engineers working across embedded software, test automation, new product…
Added 14 mins ago
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Embedded Software Engineer
Emerson
Shakopee, MN
- $80,000 to $114,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as an Embedded Software Engineer, where you’ll contribute to new product development and sustaining engineering for process analytical…
Added 14 mins ago
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Principal Embedded Software Engineer
Emerson
Shakopee, MN
- $150,000 to $200,000 USD / year
Join our Liquid Analysis team in Shakopee, MN, as a Principal Embedded Software Engineer, where you'll focus primarily on new product development while also supporting sustaining…
Added 15 mins ago
BC
Project Manager, Global Operations (Reagent Assay/Hardware Development, NPI)
Beckman Coulter, Inc.
Chaska, MN · Minneapolis, MN
- $135,000 to $145,000 USD / year
As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90…
Added 17 mins ago
Android Platform Engineer
Capgemini
Santa Clara, CA, CA
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 17 mins ago
PLM Enterprise Architect
Capgemini
Bellevue, WA, WA
At Capgemini Engineering, the world leader in engineering services, we bring together a global team of engineers, scientists, and architects to help the world’s most innovative companies…
Added 17 mins ago
G
Structural Engineer
GPAC
Dallas, TX
- $120,000 to $150,000 USD / year
As a senior member of the engineering team, you'll play a critical role in delivering high-quality structural solutions while serving as a trusted technical leader.
Added 18 mins ago
Director, Technology (Omaha, NE)
First National Bank of Omaha
United States
FNBO is seeking a technology leader to own the engineering capabilities that support high-volume, real-time payment processing, including our existing BASE24 and PRM platforms. This…
Added 19 mins ago
G
Structural Engineer
GPAC
Chicago, IL
- $120,000 to $150,000 USD / year
As a senior member of the engineering team, you'll play a critical role in delivering high-quality structural solutions while serving as a trusted technical leader.
Added 19 mins ago
RME Planner
C&W FACILITY SERVICES INC.
AL
C&W Services, a division of Cushman & Wakefield, is the industry leader in Integrated Maintenance Solutions.
Added 20 mins ago
G
Structural Engineer
GPAC
Irvine, CA
- $120,000 to $150,000 USD / year
As a senior member of the engineering team, you'll play a critical role in delivering high-quality structural solutions while serving as a trusted technical leader.

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.