Jobs in the United States

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Maintenance Engineer
Associa
Washington, DC
CMC, an Associa company, is hiring a Maintenance Engineer for its community in Washington, DC.
Added just now
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Chief Maintenance Engineer
Associa
Washington, DC
- $110,000 to $115,000 USD / year
CMC, an Associa company, is hiring a Chief Maintenance Engineer for its condominium community in Washington, DC.
Added 1 min ago
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Structural Engineer
GPAC
Toledo, OH
- $90,000 to $120,000 USD / year
We are seeking a talented and motivated Structural Engineer to join our growing team at our established, hard-working, and growing engineering firm. This individual will perform on site…
Added 1 min ago
Engineer I - Engineering, Validation
Catalent Pharma Solutions LLC
Madison, WI
We have an opportunity for an Engineer I - Engineering, Validation to join our team in Madison, WI. This role supports quality assurance and validation activities to ensure compliance with…
Added 1 min ago
Senior CS Technical Support Engineer
Cymer, LLC. (US01)
San Diego, CA
As a Senior CS Technical Support Engineer, you will deliver technical support for Cymer laser products in Integrator and Chipmaker Operations. The Cymer Global Support Center (GSC) provides…
Added 1 min ago
Mechanical Designer for SEM
ASML US, LP. (US31)
San Jose, CA
The mission of Electron Optics Design Engineer position is to design EO system/submodules for the state of the art e-Beam inspection/Metrology tool. As an Electron Optics Design Engineer,…
Added 1 min ago
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Project manager Professional Engineer
GPAC
Omaha, NE
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 2 mins ago
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Project manager Professional Engineer
GPAC
Lincoln, NE
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 2 mins ago
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Project manager Professional Engineer
GPAC
Grand Island, NE
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 2 mins ago
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Project manager Professional Engineer
GPAC
Dubuque, IA
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 2 mins ago
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Project manager Professional Engineer
GPAC
Iowa City, IA
- $93,000 to $140,000 USD / year
Civil Engineer / Project Manager Opportunity with an Established Civil Engineering Firm
Added 2 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
…Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons…
Added 2 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
…Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons…
Added 2 mins ago
Staff Software Engineer
Intuit
Mountain View, CA
…Benefits). Pay offered is based on factors such as job-related knowledge, skills, experience, and work location. To drive ongoing fair pay for employees, Intuit conducts regular comparisons…
Added 3 mins ago
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Structural Engineer
GPAC
Mobile, AL
- $90,000 to $120,000 USD / year
We are seeking a talented and motivated Structural Engineer to join our growing team at our established, hard-working, and growing engineering firm. This individual will perform on site…
Added 5 mins ago
Sales Engineer - Veterinary Software
IDEXX
Portland, ME
As a Sales Engineer within our IDEXX Veterinary Software PIMS portfolio, you will provide the deep product and technical credibility that Veterinary Software Sales Professionals cannot…
Added 6 mins ago
MRB Coordinator
South Bay Solutions
Fremont, CA
· Coordinate with Quality Engineer, Engineering, Production, and Purchasing to resolve material nonconformity and determine proper disposition paths.
Added 6 mins ago
Civil Engineer EIT
GPAC
Portland, ME
…retirement plan with matching and profit sharing. As a Civil Engineer, expect to plan, organize, and execute a variety of projects across both private and public sectors. This Civil…
Added 7 mins ago
Axiom Software Engineer
LED FastStart
Remote, United States
. Knowledge of banking regulatory reporting processes, data requirements, and financial reporting controls.
Added 7 mins ago
Software Developer – Entry Level
LED FastStart
Lafayette, LA
Bachelor’s degree in Computer Science, Software Engineer or related field
Added 7 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 7 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 8 mins ago
Project Engineer - Development Engineering
Rolls-Royce
United States
Job Title: Project Engineer - Development Engineering
Added 8 mins ago
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Chief Engineer - Space
Zeno Power
Seattle, WA
- $195,000 to $245,000 USD / year
Zeno is seeking a highly motivated Chief Engineer - Space to support the mission-oriented efforts of developing and bringing to market Radioisotope Power Systems (RPS) technologies. As…
Added 8 mins ago
Project Engineer II- Project Manager
SEL Engineering Services, Inc.
FL
1. Possesses, understands and applies knowledge and experience of power system focus area* and related SEL products to complete complex assignments.

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.