Jobs in the United States

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Bridge Engineer -PE
GPAC
Aurora, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
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Bridge Engineer -PE
GPAC
Naperville, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
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Bridge Engineer -PE
GPAC
Peoria, IL
- $115,000 to $135,000 USD / year
Are you an experienced Bridge Structural Engineer looking for a long-term opportunity with a firm that values technical expertise, leadership, and career growth?
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Exciting Opportunity for a Geotechnical Engineer | Exceptional Culture + Excellent Compensation
GPAC
Lexington, KY
- $100,000 to $140,000 BBD / year
Licensed Geotechnical Engineer - Lead High-Impact Infrastructure & Water Resource Projects
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Exciting Opportunity for a Geotechnical Engineer | Exceptional Culture + Excellent Compensation
GPAC
Louisville, KY
- $100,000 to $140,000 BBD / year
Licensed Geotechnical Engineer - Lead High-Impact Infrastructure & Water Resource Projects
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Transportation Engineer
GPAC
Tallahassee, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
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Transportation Engineer
GPAC
Miami, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
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Senior Bridge Engineer
GPAC
Orlando, FL
- $140,000 to $160,000 USD / year
Are you an experienced Senior Bridge Engineer looking to take your career to the next level? Our client, a leading firm in the engineering is seeking a Senior Structural Engineer PE to join…
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Transportation Engineer
GPAC
Orlando, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
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Civil Engineer- Commercial Site Design & Water
GPAC
Ormond Beach, FL
- $90,000 to $125,000 USD / year
Civil Engineer – Commercial Site Development & Water/Wastewater Location: East Central Florida
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Transportation Engineer
GPAC
Fort Lauderdale, FL
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
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Civil Water Resources Engineer
GPAC
Austin, TX
- $30 to $35 USD / hour
Our client, a fast-growing, family-oriented engineering firm, is seeking a Civil Water Resources Engineer I to join their team.
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Civil Engineer
GPAC
South Bend, IN
- $80,000 to $150,000 USD / year
Civil Engineer – Environmental / Infrastructure
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Civil Engineer
GPAC
Fort Wayne, IN
- $80,000 to $150,000 USD / year
Civil Engineer – Environmental / Infrastructure
Added 1 min ago
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Transportation Engineer
GPAC
Corpus Christi, TX
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added 1 min ago
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Transportation Engineer
GPAC
Dallas, TX
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added 1 min ago
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Bridge Design Engineer
GPAC
Edinburg, TX
- $85,000 to $120,000 USD / year
As a Bridge Design Engineer, you’ll move beyond drafting drawings to become a pivotal contributor to the structural integrity and safety of critical infrastructure. You’ll own technical…
Added 1 min ago
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Transportation Engineer
GPAC
El Paso, TX
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added 1 min ago
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Civil Engineer
GPAC
Akron, OH
- $80,000 to $150,000 USD / year
Civil Engineer – Environmental / Infrastructure
Added 1 min ago
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Transportation Engineer
GPAC
San Antonio, TX
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added 1 min ago
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Transportation Engineer
GPAC
Fort Worth, TX
- $110,000 to $140,000 USD / year
If you are a transportation engineer looking for greater project ownership, leadership opportunities, and a long-term career path, this could be an excellent next step.
Added 1 min ago
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Bridge / Structural Engineer
GPAC
Nashville, TN
- $115,000 to $180,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 1 min ago
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Bridge / Structural Engineer
GPAC
Nashville, TN
- $115,000 to $180,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 1 min ago
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Bridge / Structural Engineer
GPAC
Nashville, TN
- $115,000 to $180,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 1 min ago
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Civil Engineer
GPAC
Youngstown, OH
- $80,000 to $150,000 USD / year
Civil Engineer – Environmental / Infrastructure

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.