Jobs in the United States

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Added 1 min ago
OS
Systems Engineer
OC Sports & Entertainment, LLC
United States
- $128,000 to $145,000 USD / year
The Systems Engineer is responsible for the implementation, administration, maintenance, and ongoing support of Microsoft 365 services and enterprise IT infrastructure across OCVIBE, Honda…
Added 1 min ago
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Water/Wastewater Engineer
GPAC
Madison, WI
- $90,000 to $150,000 USD / year
…consulting powerhouse that turns bold ideas into real‑world infrastructure. We need a passionate Water/Wastewater Engineer who wants to lead, innovate, and grow alongside industry…
Added 5 mins ago
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Bridge / Structural Engineer
GPAC
Nashville, TN
- $115,000 to $180,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 5 mins ago
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Bridge / Structural Engineer
GPAC
Nashville, TN
- $115,000 to $180,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 5 mins ago
G
Bridge / Structural Engineer
GPAC
Nashville, TN
- $115,000 to $180,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 5 mins ago
G
Water/Wastewater Engineer
GPAC
Youngstown, OH
- $90,000 to $150,000 USD / year
…consulting powerhouse that turns bold ideas into real‑world infrastructure. We need a passionate Water/Wastewater Engineer who wants to lead, innovate, and grow alongside industry…
Added 10 mins ago
Sales Engineer - Veterinary Software
IDEXX
Portland, ME
As a Sales Engineer within our IDEXX Veterinary Software PIMS portfolio, you will provide the deep product and technical credibility that Veterinary Software Sales Professionals cannot…
Added 10 mins ago
Water Resources Coordinator/EIT
HDR
Sacramento, CA · Walnut Creek, CA
HDR is looking for an Engineer In Training to join our Water Resources team in Sacramento, CA. Candidates for the position should have technical experience in water supply, flood risk…
Added 11 mins ago
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Sr. Electrical Engineer (PE)
GPAC
Orlando, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 11 mins ago
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Sr. Electrical Engineer (PE)
GPAC
Cape Coral, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 11 mins ago
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Sr. Electrical Engineer (PE)
GPAC
Tampa, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 11 mins ago
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Sr. Electrical Engineer (PE)
GPAC
Port Saint Lucie, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 11 mins ago
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Sr. Electrical Engineer (PE)
GPAC
Tallahassee, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 11 mins ago
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Sr. Electrical Engineer (PE)
GPAC
Saint Petersburg, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 12 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 12 mins ago
Data Centre Field Support Engineer (L2)
NTT DATA
TX
The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field…
Added 12 mins ago
G
Sr. Electrical Engineer (PE)
GPAC
Miami, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 12 mins ago
G
Sr. Electrical Engineer (PE)
GPAC
Hialeah, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 12 mins ago
G
Sr. Electrical Engineer (PE)
GPAC
Jacksonville, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 12 mins ago
G
Bridge / Structural Engineer
GPAC
Cheswold, DE
- $80,000 to $120,000 USD / year
Build the Infrastructure That Moves Communities Forward
Added 12 mins ago
G
Sr. Electrical Engineer (PE)
GPAC
Fort Lauderdale, FL
- $110,000 to $135,000 USD / year
We are partnering with a well-established, employee-focused engineering consulting firm seeking a Senior Electrical Engineer to join its growing MEP team. This opportunity is ideal for an…
Added 14 mins ago
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Lead Product Manager, Agentic Commerce
Imprint
San Francisco, CA · New York City, NY
- $190,000 to $210,000 USD / year
- Clear, concise communication. You can explain a complex system to an engineer, a bank partner and an executive in the same afternoon.
Added 14 mins ago
Water Resources Coordinator/EIT
HDR
Sacramento, CA · Walnut Creek, CA
HDR is looking for an Engineer In Training to join our Water Resources team in Sacramento, CA. Candidates for the position should have technical experience in water supply, flood risk…
Added 16 mins ago
CO
Civil Inspections Team Leader- Planning and Development Department
City of Phoenix
AZ
- $109,969.6 to $147,368 USD / year
…can be built, and ensuring safe construction of buildings and infrastructure. It is a city department of over 500 employees across four main Divisions: Management Services, Planning,…
Added 17 mins ago
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Sr Bridge Engineer
GPAC
Miami, FL
- $150,000 to $195,000 USD / year
We’re conducting a confidential search for an established and growing engineering firm in the Orlando market looking for a Senior Bridge Engineer / PE with 10–15 years of experience.

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

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Job details

Posting language: English
Posted: Nov 6, 2026

Original job description

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.