Jobs in the United States

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Added 4 mins ago
Mechanical Engineer - Emerging Capabilities (New Product Development)
Intralox
New Orleans, LA
…award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable…
Added 4 mins ago
CH
Data Analyst
Cayuse Holdings
Baton Rouge, LA
- $100,000 to $110,000 USD / year
The Data Engineer/Analyst collaborates with clients, data scientists, and software engineers to develop and optimize data pipelines, ETL processes, and database structures that support IRS…
Added 4 mins ago
Lead Release Train Engineer
Humana
Baton Rouge, LA
The Lead Release Train Engineer (RTE) serves as the servant leader, facilitator, and coach for a complex Agile Release Train (ART), supporting multiple Scrum teams in delivering business…
Added 4 mins ago
O
Commercial Technical Program Manager
Oracle
Baton Rouge, LA
- $126,200 to $264,100 USD / year
Oracle is seeking an experienced Commercial Technical Program Manager (IC5) to support one of our most strategic global customers.
Added 4 mins ago
O
Senior Database Site Reliability Engineer – Oracle Database and GoldenGate (IC3)
Oracle
Baton Rouge, LA
- $81,100 to $187,000 USD / year
This role is ideal for an engineer who can think strategically, execute hands-on, influence technical direction, and help transform traditional database operations into proactive,…
Added 4 mins ago
Electrical Engineer V
Hargrove Engineers & Constructors
Baton Rouge, LA
Performing fieldwork necessary to gather field data, check tie-ins and provide construction support.
Added 4 mins ago
Mainframe Technical Engineer
Highmark Health
Baton Rouge, LA
…supporting the design, development, and maintenance of our Mainframe technical solutions, ensuring their efficient and reliable operation. This position will be responsible for contributing…
Added 4 mins ago
Platform Engineer - Remote
SitusAMC
Baton Rouge, LA
…workflows, Agile delivery, security controls, reporting, and user…
Added 4 mins ago
Senior Telecom Engineer
Maximus
Baton Rouge, LA
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 4 mins ago
EG
Workday Adaptive Planning Engineer
Eliassen Group
Baton Rouge, LA
- $65 to $75 USD / hour
Our client is seeking a Workday Adaptive Planning Engineer to design, build, and maintain financial planning and forecasting solutions. The role partners with FP&A, Accounting, and Finance…
Added 10 mins ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
The Department of Public Works (DPW) is currently seeking to fill one (1) full-time Microsoft Windows Desktop Support Engineer (Network Engineer) vacancy with the Technology Services…
Added 11 mins ago
[US] Electronic Engineer
EdgeCortix
Remote, United States
Education: Bachelor’s or Master’s degree in Electrical Engineering, Computer Engineering, or a related technical field.
Added 11 mins ago
Electrical Commissioning and Quality Field Engineer
Faith Technologies, Inc.
Menasha, WI · Clarksville, TN · Atlanta, GA · Monroe, LA · Olathe, KS
The QA/QC Field Engineer is a technical assistant to the field, acting as an internal liaison between the field, Project Management team, Preconstruction Team, and remote support teams. The…
Added 17 mins ago
Project Engineer - Construction
GPAC
Milwaukee, WI
A top Wisconsin commercial general contractor is seeking a Project Engineer to support Milwaukee area teams through the technical, coordination, and documentation side of active…
Added 18 mins ago
IC
NM Wafer Packaging Manufacturing: Advanced Packaging Module Engineer
Intel Corporation
NM
- $76,390 to $146,440 USD / year
Bachelor's degree in Materials Science and Engineering, Mechanical Engineering, Chemical Engineering, Electrical Engineering, Physics, Chemistry, or a related technical field.
Added 20 mins ago
Sr. Staff Systems Integration & Test Engineer Lead – APG 81 / Airborne Radar
Northrop Grumman
Baltimore, MD
…division is seeking a Sr. Staff Systems Integration & Test (SI&T) Engineer Lead – APG‑81 / Airborne Radar in Baltimore, MD to support the Airborne Multifunction Sensors Business…
Added 20 mins ago
REMOTE Senior Amazon Connect Engineer
Insight Global
Baltimore, MD
Insight Global is seeking a Senior AWS Amazon Connect Engineer for a top power generation client. This individual will take ownership of the design, implementation, integration,…
Added 20 mins ago
Endoscopy Clinical Specialist
Medtronic
Baltimore, MD
Support Marketing and Sales by appropriately communicating customer feedback, field product performance and competitive intelligence, as required
Added 20 mins ago
Electro-Optic Infrared Engineer
BOOZ, ALLEN & HAMILTON, INC.
Patuxent, MD
As an electrical engineer, you understand the workings behind complex systems. That knowledge is key when it comes to designing and integrating radar systems. We're looking for an…
Added 22 mins ago
CO
Senior Civil Engineer - Public Works
City of Oxnard
Oxnard, CA
- $53.19 to $85.1 USD / hour
The City of Oxnard’s Public Works Department is seeking a Senior Civil Engineer to provide engineering leadership, oversee capital improvement projects, and support the delivery of the…
Added 23 mins ago
Senior Telecom Engineer
Maximus
Santa Fe, NM
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 23 mins ago
Staff Engineer 1
Applied Research Associates, Inc.
Kirtland AFB, NM
This position will provide a unique job environment, with opportunities for both hands-on field engineering as well as engineering analysis. Testing support is highly varied, with…
Added 23 mins ago
Junior Engineer
Applied Research Associates, Inc.
Kirtland AFB, NM
This position will provide a unique job environment, with opportunities for both hands-on field engineering as well as engineering analysis. Testing support is highly varied, with…
Added 23 mins ago
Connectivity Engineer - Data Center Design, Engineering, & Construction
Meta
Los Lunas, NM
Technical Coordination - Develop solutions to in-field scope gap or clash issues. Partner with design and engineering teams to digitally support design reviews, BOM reviews, and as-built…
Added 23 mins ago
Network Engineer, Data Center Field Operations
Meta
Los Lunas, NM
Meta is looking for a Data Center Field Operations Network Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. The role requires subject…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$29 to $40 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $29 to $40 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.