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Network Engineer, Operations & Support
Meta
Kansas City, MO
Meta is seeking a Network Engineer to join our Site Services and Edge Network Services (ENS) Capacity & Network team. In this role, you will support the deployment, integration, and ongoing…
Added 1 min ago
Senior Software Engineer, Frontend (Digital Products – Technician Hub)
Scout Motors
San Ramon, CA
As the Senior Software Engineer, Frontend for Scout Motors' Digital Products Technician Hub team, you will play a key role in building the frontend applications and experiences that support…
Added 1 min ago
Software Engineer (Apps) 4
WEX Inc
Remote, United States
We are seeking a seasoned Sr. Software Engineer in the WEX Mobility Engineering organization. This role will sit in the Mobility team that caters to fleet management and mobility payments…
Added 2 mins ago
Manufacturing Engineer
Coherent Corp. US
Santa Clara, CA
Experience in manufacturing engineering, process engineering, production engineering, or a related role.
Added 2 mins ago
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Senior Data Engineer
ALO
Beverly Hills, CA
- $140,000 to $180,000 USD / year
We are looking for a Senior Data Engineer to build and scale the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
Added 2 mins ago
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Lead Data Engineer
ALO
Beverly Hills, CA
- $180,000 to $220,000 USD / year
We are looking for a Lead Data Engineer to architect, build, and evolve the foundational data platform that powers analytics, real-time decisioning, and operational intelligence across Alo.
Added 2 mins ago
Staff Accountant
AIM Aerospace, Inc
Orange City, IA
We're seeking team members who thrive in fast-paced manufacturing environments for our Composites Manufacturing Engineer position at our Orange City, IA facility.
Added 3 mins ago
Mechanical Engineer, Electro-Mechanical (Starlink)
SpaceX
Redmond, WA
Work with manufacturers and suppliers to implement process improvements to improve reliability
Added 4 mins ago
Staff Software Engineer, AI Developer Tooling
Scale AI
San Francisco, CA · NY
At the foundation of these products is the Platform Engineering team. In this role, you will redefine how engineers develop, build, test, and deploy software at Scale using AI development…
Added 4 mins ago
Staff Instrument & Controls Engineer - Aviation & Federal
Burns & McDonnell
Kansas City, MO
The Staff Instrument & Controls (I&C) Engineer will work on design teams to create world class designs for grassroots and revamp/brown field aviation and federal projects. The Staff I&C…
Added 4 mins ago
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Production Service Engineer II
Akamai Technologies, Inc.
Jefferson City, MO
- $70,500 to $146,500 USD / year
Our Change Safety Optimization (CSO) team, part of the Infrastructure Engineering & Operations team, ensures that global content-delivery operates at peak efficiency. We ensure our platform…
Added 5 mins ago
Automation Engineer
Capstone Logistics LLC
Tulsa, OK
JOB SUMMARY: The Automation Engineer is responsible for supporting the deployment, integration, and ongoing optimization of automated material handling and warehouse automation systems.…
Added 5 mins ago
U
Lead Mobile QA Automation Engineer
Unanet
Dulles, VA
- $130,300 to $140,036 USD / year
Our growing Product Team is looking for a Lead QA Automation Engineer focusing on iOS and Android mobile applications built with React Native. You will be responsible for providing…
Added 6 mins ago
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Project Engineer (Ground-Up Commercial)
Jobot
Brooklyn Park, MN
- $75,000 to $95,000 USD / year
Build your career from the ground up! Join our construction team as a Permanent Project Engineer supporting ground-up commercial projects from preconstruction through turnover. This is an…
Added 6 mins ago
Senior Civil Engineer - Mission Critical (Chicago, Dallas, Kansas City)
Burns & McDonnell
Kansas City, MO
The Senior Civil Engineer will lead civil design project teams to create world class designs for new projects, alterations and redevelopments on a variety of projects including power,…
Added 6 mins ago
Quality Assurance - Quality Engineer I
Viant Medical
Orchard Park, NY
…will partner with cross-functional teams across Manufacturing, Engineering, and Quality while developing expertise in regulatory compliance, process validation, continuous improvement, and…
Added 6 mins ago
Quality Engineer
Viant Medical
Brimfield, MA
…site offers opportunities to work closely with manufacturing, engineering, quality, and supply chain teams to deliver products that improve patient lives…
Added 6 mins ago
Manufacturing Engineer
Viant Medical
Brimfield, MA
If you are a motivated and innovative Manufacturing Engineer looking to make a difference in the medical device industry, we invite you to apply for this exciting opportunity to join our…
Added 6 mins ago
Manufacturing Engineer II
Viant Medical
Wheeling, IL
The Manufacturing Engineer is responsible for continuous improvement of manufacturing equipment (which includes designing, testing, and implementing process improvements, and writing…
Added 6 mins ago
Sr Validation Engineer
Viant Medical
Indianapolis, IN
Position Summary: The primary purpose of this job is to provide Validation/Quality Engineering support for operations to ensure Quality System and Medical Device Regulatory requirements are…
Added 6 mins ago
Engineering - Senior Process Engineer
Viant Medical
Westfield, PA
Responsible for developing manufacturing processes for plastic injection molded components. The Senior Process Engineer will develop processes by establishing injection molded cycles of new…
Added 6 mins ago
Quality Engineer
Viant Medical
Brimfield, MA
The primary purpose of this job is to provide Quality Engineering support for Operations to ensure that the Quality System requirements are adhered to for medical device…
Added 6 mins ago
Mfg Engrs - Senior NPI Engineer
Viant Medical
Fremont, CA
The Senior NPI Engineer is responsible for leading the transition of new medical devices from product development into manufacturing while ensuring product quality, regulatory compliance,…
Added 6 mins ago
B&
Engineering - Assistant Process Engineer
Bucher & Christian Consulting, Inc.
Boston, MA
- $20 to $29 USD / hour
Job Title: Engineering - Assistant Process Engineer
Added 6 mins ago
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Technical Sales Engineer, Bridge
Contech Engineered Solutions LLC
Seattle, WA
- Up to $40,000 USD / year
…and a deep understanding of structural products in the civil engineering industry, we encourage you to apply for the Technical Sales & Promotions Engineer. Your expertise will be pivotal in…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$29 to $40 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $29 to $40 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.