Jobs in the United States

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Added 2 mins ago
Senior Backend Software Engineer
Flexcompute Inc.
Madison, WI
We are looking for a Senior Backend Software Engineer to join our team in Madison, Wisconsin, and help us design and implement scalable solutions that meet the growing demands of our…
Added 4 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Tallahassee, FL
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 4 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Tallahassee, FL
…redefined modern security with the world’s most advanced AI-native platform. We work on large scale distributed systems, processing almost 3 trillion events per day and this traffic is…
Added 7 mins ago
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Security Operations Center Operator - Weekends
VITALANT
United States
- $23 to $25 USD / hour
Added 10 mins ago
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AI Operations Engineer
Coast
NY
- $150,000 to $180,000 USD / year
Coast is re-imagining the trillion-dollar U.S. B2B card payments infrastructure, with a focus on the country’s 500,000 commercial fleets, 40 million commercial vehicles, and many millions…
Added 19 mins ago
Senior SIP Engineer
Telegent, Inc.
Pleasant Grove, UT
Share what you know. Record decisions as ADRs, review code and make voice approachable for every engineer on the team.
Added 19 mins ago
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Senior IT Systems Administrator
AgelessRx
Remote, United States
- $155,000 to $180,000 USD / year
AgelessRx is a first-of-its-kind, longevity-focused telehealth platform with an e-commerce component. Our mission is to collectively give people millions of extra healthy years, so everyone…
Added 28 mins ago
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Staff Software Engineer, Full Stack
Gridware
San Francisco, CA
- $245,000 to $260,000 USD / year
We’re seeking a Staff Software Engineer who will serve as a technical force multiplier and elevate the entire software engineering organization through architectural excellence, mentorship,…
Added 31 mins ago
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Senior Software Engineer
True Talent Solutions Partners
San Francisco, CA
- $230,000 to $280,000 USD / year
Join a small engineering team at an AI data infrastructure company building a platform for automated data production pipelines. You will own complex product and architecture work end to…
Added 36 mins ago
Cloud Efficiency Engineer (AWS/FinOps)
Buildkite
United States
Buildkite's CI platform is trusted by the world's leading engineering teams, helping ship software used by more than 1 billion people every day. Companies including Canva, Meta, Mistral AI,…
Added 44 mins ago
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Lead Principal Software Engineer, Core Infrastructure
Oracle
Nashville, TN
- $146,300 to $306,400 USD / year
…design and development for major components of Oracle's Cloud Infrastructure. You should be both a rock-solid lead developer, curious problem solver, a distributed systems generalist and/or…
Added 44 mins ago
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Lead Principal Platform Software Engineer
Oracle
Seattle, WA · Santa Clara, CA
- $113,600 to $306,400 USD / year
Oracle Cloud Infrastructure (OCI) builds and operates large-scale cloud services that power mission-critical workloads for enterprises worldwide. The SPLAT team delivers foundational…
Added 57 mins ago
Senior Software Engineer (Institutional, Financing)
Coinbase
Trenton, NJ
As a Senior Software Engineer on the Financing Engineering team within the Institutional group, you'll design, build, and scale the systems that safely manage billions of dollars in loans…
Added 1 hour ago
WI
(USA) Systems and Infrastructure Engineer III, Information Security
Walmart Inc.
HERNDON, VA
- $90,000 to $216,000 USD / year
The Systems and Infrastructure Engineer III, Information Security, plays a critical role in designing, implementing, and maintaining secure and scalable infrastructure solutions. This…
Added 1 hour ago
WI
(USA) Staff, Systems And Infrastructure Engineer, Information Security
Walmart Inc.
HERNDON, VA
- $110,000 to $264,000 USD / year
The (USA) Staff, Systems and Infrastructure Engineer, Information Security, plays a critical role in designing, implementing, and maintaining secure and scalable IT infrastructure. This…
Added 1 hour ago
WI
(USA) Staff, Systems And Infrastructure Engineer, Information Security
Walmart Inc.
HERNDON, VA
- $110,000 to $264,000 USD / year
The (USA) Staff, Systems and Infrastructure Engineer, Information Security, plays a critical role in designing, implementing, and maintaining secure IT infrastructure to support…
Added 1 hour ago
WI
(USA) Principal, Software Engineer
Walmart Inc.
United States
- $143,000 to $286,000 USD / year
The (USA) Principal, Software Engineer leads the design and delivery of scalable platform capabilities, driving innovation in cloud-native architectures and AI/ML integration. This role…
Added 1 hour ago
Senior Software Engineer II
Samsara
Remote, United States
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT)…
Added 1 hour ago
Data Warehouse/Microsoft Fabric Engineer
Parsons Transportation Group
Remote, United States
We are seeking a Data Warehouse Engineer to design, develop, and maintain scalable data warehouse solutions that support analytics, reporting, and application development. This role will…
Added 1 hour ago
Facility Mechanical Engineer
Insight Global
Albuquerque, NM
Insight Global is seeking a highly motivated Mechanical Engineer to join the owner’s design team supporting the design, construction, commissioning, and startup of the TRISO Fuels Facility.…
Added 1 hour ago
Applications Architect (Enterprise Modernization & Cloud Migration) - (Active Top Secret/SCI Eligibility)
Akima, LLC
Alexandria, VA
Microsoft Azure certification (e.g.,Azure Developer Associate, Azure DevOps Engineer Expert, Power Platform App Maker, Power Platform Solution Architect Expert Azure Solutions Architect…
Added 1 hour ago
IT Network Engineer Sr.
Ann & Robert H. Lurie Children's Hospital of Chicago
Streeterville, IL
The IT Network Engineer, Senior is primarily responsible for the design, implementation and support of enterprise network infrastructure utilized by Lurie Children’s Hospital. This includes…
Added 1 hour ago
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Software Engineer, C++ Systems
True Talent Solutions Partners
San Francisco, CA
- $250,000 to $325,000 USD / year
Join a systems engineering team building the core of a GPU virtualization platform for AI and machine learning workloads. You will improve low-level C++ infrastructure that helps scale GPU…
Added 1 hour ago
Sr. Software Engineer, Training/Inference (C++)
SpaceXSI
Palo Alto, CA · Seattle, WA
At SpaceXSI we are building the high-performance inference platform that serves Grok to millions of users every day. As a Software Engineer, Training/Inference (C++), you will design and…
Added 1 hour ago
Sr. Software Engineer, Kernels/CUDA (C++)
SpaceXSI
Palo Alto, CA
We are building one of the world’s largest AI supercomputers from the ground up. As part of the Compute Infrastructure team, you will own both the raw GPU supercomputer and the platform…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$29 to $40 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $29 to $40 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.