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Added 5 mins ago
Manager Electronics Engineering
CORP-Corporate Office
United States
Northrop Grumman Mission Systems (NGMS) sector is seeking a leader to manage a design team within the Active Electronically Steered Array (AESA) Subsystems & Product Leadership Hardware…
Added 5 mins ago
Manager Programs 3
CORP-Corporate Office
United States
The selected candidate will provide day-to-day leadership and programmatic oversight across engineering, manufacturing, supply chain, and mission assurance to ensure the timely release of…
Added 5 mins ago
Information Systems Engineer Manager 2
CORP-Corporate Office
United States
Oversee installation, configuration, and sustainment of network hardware/software and associated databases, ensuring system availability, performance, and data integrity.
Added 8 mins ago
Project Leader Middletown RI
Serco
Fargo, ND · Garrison, ND · Beulah, ND · Bottineau, ND · Grand Forks AFB, ND · Dunseith, ND · Carbury, ND · Carpio, ND
Have a Bachelor’s degree in computer science, engineering, applied science, or management
Added 8 mins ago
Senior Technical Project Manager
Zayo
Bismarck, ND
…They are a key project planner, trusted advisor, and hands-on leader who collaborates cross-functionally with Customers, Salespersons, Engineers, Outside Plant PMs, and all operational…
Added 8 mins ago
Technical Account Manager
Red Hat
Bismarck, ND
Professional background in software engineering, specifically with RPM-based Linux and Java technologies
Added 8 mins ago
GH
Sales Associate
GN Hearing
Bismarck, ND
- From $23 USD / hour
…telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in…
Added 8 mins ago
Group Product Manager, Privacy
Ford Motor Company
Bismarck, ND
Launched in 2023, Integrated Services creates and markets new customer experiences by integrating hardware, software and services across Ford Blue, Model e and Ford Pro. These products and…
Added 8 mins ago
Geo Alliances Lead - GSI's
GoTo
Bismarck, ND
…closely with GoTo Direct Sales, Customer Success, Solutions Engineering, and Renewal teams to coordinate joint client engagements, deliver partner training and cadence reviews, and…
Added 8 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Bismarck, ND
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS…
Added 14 mins ago
TW
Manager, Software Engineering
The Walt Disney Company
Celebration, FL
- $165,900 to $222,400 USD / year
The Manager, Software Engineering leads multiple agile engineering teams responsible for delivering scalable digital products, enterprise platforms, integrations, and operational systems…
Added 14 mins ago
Software Engineer Fellow
NCR VOYIX
Tallahassee, FL
Job Summary The Software Engineering Fellow at NCR VOYIX Corporation will contribute to the design, development, and maintenance of innovative software solutions. This role offers an…
Added 14 mins ago
Distinguished Engineer, AI Security Systems (Remote)
CrowdStrike
Tallahassee, FL
15+ years of industry experience in software engineering, machine learning, or security engineering; 12+ years with a PhD.
Added 14 mins ago
Lead Project Manager, Delivery
Humana
Tallahassee, FL
Humana is a $100+ billion, Fortune 50 healthcare leader dedicated to improving the health and well-being of some of the most vulnerable populations in the United States, including seniors,…
Added 14 mins ago
Senior Technical Project Manager
Zayo
Tallahassee, FL
…They are a key project planner, trusted advisor, and hands-on leader who collaborates cross-functionally with Customers, Salespersons, Engineers, Outside Plant PMs, and all operational…
Added 14 mins ago
Senior Director, AI Security Systems (Remote)
CrowdStrike
Tallahassee, FL
As a global leader in cybersecurity, CrowdStrike protects the people, processes and technologies that drive modern organizations. Since 2011, our mission hasn’t changed - we’re here to stop…
Added 14 mins ago
Cyber Security Manager - Diego Garcia
Amentum
Tallahassee, FL
Amentum, a global leader in advanced engineering, technical, and professional services serving the US government, allies and critical infrastructure sectors, is seeking an FRCS…
Added 27 mins ago
G
Lead Industrial Construction Estimator
GPAC
Portland, OR
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…
Added 27 mins ago
G
Lead Industrial Construction Estimator
GPAC
Vancouver, WA
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…
Added 27 mins ago
G
Lead Industrial Construction Estimator
GPAC
Battle Ground, WA
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…
Added 27 mins ago
G
Lead Industrial Construction Estimator
GPAC
Ridgefield, WA
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…
Added 27 mins ago
G
Lead Industrial Construction Estimator
GPAC
Longview, WA
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…
Added 27 mins ago
G
Lead Industrial Construction Estimator
GPAC
Chehalis, WA
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…
Added 27 mins ago
G
Electrical Design Engineer
GPAC
Summerville, SC
- $90,000 to $125,000 USD / year
Education: Bachelor’s degree in Electrical Engineering or a closely related discipline.
Added 28 mins ago
G
Lead Industrial Construction Estimator
GPAC
Olympia, WA
- $160,000 to $200,000 USD / year
…pricing strategies, and collaborate with project management, engineering, procurement, and construction teams to support successful project execution and…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$29 to $40 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $29 to $40 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.