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Manufacturing Engineer
GPAC
Detroit Lakes, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
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Waste Water Engineer
GPAC
Bangor, ME
- $80,000 to $100,000 USD / year
We are seeking a Water/Wastewater Engineer to join a growing, multi-disciplinary engineering consulting firm. This individual will contribute to the planning, design, and delivery of…
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Traffic Engineer
GPAC
Chicago, IL
- $95,000 to $135,000 USD / year
As a Traffic Engineer, you'll play a pivotal role in designing, analyzing, and optimizing traffic flow for the future. You'll collaborate with a team of brilliant minds, utilizing your…
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Water/Wastewater Engineer
GPAC
Savannah, GA
We are actively seeking an initiative-taking Water/Wastewater Engineer your area that can be a role model, client-focused, impactful, and decisive. Work on rewarding projects within a…
Added 1 min ago
Civil Engineer - Land Development
GPAC
Savannah, GA
…the Savannah area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
Added 1 min ago
Civil Engineer - Land Development
GPAC
Harrisburg, PA
…the Camp Hill area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
Added 1 min ago
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Manufacturing Engineer
GPAC
Alexandria, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 1 min ago
Civil Engineer - Land Development
GPAC
York, PA
…throughout the York area. This is an excellent opportunity for an engineer who enjoys problem-solving, values mentorship, and wants to expand their technical and professional…
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Manufacturing Engineer
GPAC
Sauk Centre, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 2 mins ago
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Manufacturing Engineer
GPAC
Wilmar, AR
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 2 mins ago
Senior AI Engineer, Banking Technology
Citibank, N.A.
United States
Citi’s Banking Technology organization is seeking a highly hands-on Senior AI Engineer to design, build, and deploy cutting‑edge AI solutions for Investment, Corporate, and Commercial…
Added 2 mins ago
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Manufacturing Engineer
GPAC
Montevideo, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 2 mins ago
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Manufacturing Engineer
GPAC
Granite Falls, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 2 mins ago
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Manufacturing Engineer
GPAC
Worthington, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 2 mins ago
Civil Structural Engineer
GPAC
Dallas, TX
We are seeking a Structural Design Engineer to join our growing team. This role offers the opportunity to participate in every phase of structural engineering projects, from preliminary…
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Manufacturing Engineer
GPAC
Albert Lea, MN
- $90,000 to $95,000 USD / year
A well-established manufacturer is searching for a Manufacturing Engineer to join their team! A leader in their respective markets while also committed to both customers and employees.…
Added 2 mins ago
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Sr. Electrical Engineer/Project Manager
GPAC
Columbus, OH
- $95,000 to $155,000 USD / year
A reputable and established multi-disciplinary Engineering firm is looking for a Electrical Engineer with a passion to deliver excellence! This firm works hard to ensure that their projects…
Added 2 mins ago
Civil Structural Engineer
GPAC
Chicago, IL
We are seeking a Structural Design Engineer to join our growing team. This role offers the opportunity to participate in every phase of structural engineering projects, from preliminary…
Added 2 mins ago
Transportation Engineer
GPAC
Chicago, IL
Civil Roadway/Transportation Design Engineer with responsible for the planning, design, and development of transportation and roadway infrastructure projects from preliminary concepts…
Added 4 mins ago
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Senior Land Development Project Manager
GPAC
Austin, TX
- $160,000 to $195,000 USD / year
…opportunity for an experienced land development professional or Civil Engineer looking to transition out of design and into project management and…
Added 4 mins ago
AC
Cost Engineer
Aston Carter
Costa Mesa, CA
- $75 to $85 USD / hour
Cost Engineer (Sustainment & Lifecycle Cost Modeling)
Added 4 mins ago
Staff Lead Test Engineer (LTE)
Northrop Grumman
MD
Northrop Grumman Aeronautics Systems sector is seeking a highly motivated Flight Test Engineer to primarily support the SCS Flight Test Team based out of Patuxent River, MD. Candidate will…
Added 4 mins ago
Senior Cloud Cybersecurity Engineer (DoD ATO/RMF)
Unity Technologies Corp LLC
Myersville, MD
…clients. Job Overview We are seeking a Senior Cloud Cybersecurity Engineer (DoD ATO/RMF) to join our team. You will design, assess, and strengthen secure cloud-hosted IT environments…
Added 4 mins ago
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Senior Land Development Project Manager
GPAC
Georgetown, TX
- $160,000 to $180,000 USD / year
…opportunity for an experienced land development professional or Civil Engineer looking to transition out of design and into project management and…
Added 4 mins ago
SIOP Manager - Pneumatics Platform
IDEX
Linthicum, MD
…Linthicum, Maryland, we offer the scale and agility to innovate, engineer, and transform ideas into reliable solutions for the world’s most critical applications. Our products power…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$29 to $40 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $29 to $40 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.