Jobs in the United States

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Added 1 min ago
Quality Engineer
USBEC ABB Motors and Mechanical Inc.
Fort Smith, AR
Provide Quality Engineering support for plant processes and improvements to all business/production units. Works with individuals and teams to resolve material discrepancies and in-process…
Added 5 mins ago
CO
Network Engineer - Public Works
City of San Jose
San Jose, CA
- $130,930.8 to $159,279.12 USD / year
…cities and one of the top cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the…
Added 7 mins ago
Software Development Engineer, SoC HAL
Annapurna Labs (U.S.) Inc.
Cupertino, CA
Annapurna Labs builds the custom silicon at the heart of AWS machine learning servers, and we are hiring a software engineer to help build the Hardware Abstraction Layer (HAL) that brings…
Added 12 mins ago
IC
NM Wafer Packaging Manufacturing: Advanced Packaging Module Engineer
Intel Corporation
NM
- $76,390 to $146,440 USD / year
Develop and execute technology roadmaps to achieve process requirements, business objectives, and key milestones.
Added 12 mins ago
IC
NM Wafer Packaging Manufacturing Advanced Packaging Engineer
Intel Corporation
NM
- $103,730 to $198,820 USD / year
Develop and execute technology roadmaps to achieve process requirements, business objectives, and key milestones.
Added 15 mins ago
Senior Power Systems Electrical Engineer
Honeywell Technologies
Baltimore, MD
Honeywell is seeking a dedicated Senior Advanced Electrical Engineer to serve as the subject matter expert for the University of Maryland (UMD) NextGen Energy Program Public-Private…
Added 15 mins ago
Senior Staff CORE Systems Engineer
Northrop Grumman
Baltimore, MD
…Sites (BaPs) Division is seeking a Senior Staff CORE Systems Engineer to join our team of qualified and diverse individuals and will require 100% on-site…
Added 15 mins ago
REMOTE Senior Amazon Connect Engineer
Insight Global
Baltimore, MD
Insight Global is seeking a Senior AWS Amazon Connect Engineer for a top power generation client. This individual will take ownership of the design, implementation, integration,…
Added 15 mins ago
Endoscopy Clinical Specialist
Medtronic
Baltimore, MD
The Endoscopy Operating Unit, part of Medical Surgical, has created a business out of disrupting the status quo in the detection, prevention, and treatment of gastrointestinal cancers and…
Added 15 mins ago
Advanced Lead Supplier Quality Engineer - Composites
GE Aerospace
Baltimore, MD
The Supplier Quality Engineer for Polymer Matrix Composites is an individual who can apply knowledge of RCCA and/or problem solving to lead supplier quality improvement of complex cross…
Added 15 mins ago
Senior Lead Engineer
PwC
Baltimore, MD
As a Senior Lead Engineer you will lead custom application development and testing efforts that help clients turn business needs into scalable software solutions across cloud-native and…
Added 15 mins ago
Lead Engineer
PwC
Baltimore, MD
Collaborating with client stakeholders to translate business process needs into scalable software solutions
Added 16 mins ago
CO
Senior Civil Engineer - Public Works
City of Oxnard
Oxnard, CA
- $53.19 to $85.1 USD / hour
The City of Oxnard’s Public Works Department is seeking a Senior Civil Engineer to provide engineering leadership, oversee capital improvement projects, and support the delivery of the…
Added 17 mins ago
Senior Telecom Engineer
Maximus
Santa Fe, NM
Maximus is seeking an experienced Senior Telecom Engineer to lead the design, implementation, and optimization of Genesys Cloud solutions. This role is responsible for executing large-scale…
Added 17 mins ago
T
Information Security Engineer
TTEC
Santa Fe, NM
- $65,000 to $70,000 USD / year
…award-winning employment experience. As a Information Security Engineer working remote in US, you’ll be a part of bringing humanity to business.…
Added 17 mins ago
Network Engineer, Data Center Field Operations
Meta
Los Lunas, NM
Meta is looking for a Data Center Field Operations Network Engineer to support delivery of field services as part of our Edge and Network Services (ENS) team. The role requires subject…
Added 17 mins ago
Lead Release Train Engineer
Humana
Santa Fe, NM
The Lead Release Train Engineer (RTE) serves as the servant leader, facilitator, and coach for a complex Agile Release Train (ART), supporting multiple Scrum teams in delivering business…
Added 17 mins ago
EG
QA Automation Engineer
Eliassen Group
Santa Fe, NM
- $75 to $82 USD / hour
Perform risk assessments and validate business requirements.
Added 17 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Santa Fe, NM
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…
Added 19 mins ago
Production Team Lead
Illinois Tool Works
Carol Stream, IL
…businesses. Operating under the core philosophies of 80/20 business processes, customer-back innovation and a decentralized entrepreneurial culture, the company focuses on solid growth,…
Added 22 mins ago
Staff Software Development Engineer · IT Design & Development
IQVIA INC (US10)
Wayne, PA
The Staff Software Engineer will play a critical role in the onboarding, transformation, integration, and provisioning of large-scale patient-level healthcare datasets into core data assets…
Added 23 mins ago
Nuclear Civil Engineer - Principal
NextEra Energy
Palo, IA
Be part of history as we restart Duane Arnold Energy Center. As an experienced civil engineer, you'll tackle unprecedented technical challenges, developing innovative solutions for plant…
Added 23 mins ago
Software Engineer III
Robert Half Inc.
Remote, United States
Ability to create very complex process flow diagrams or flowcharts that demonstrate business or system process flow.
Added 24 mins ago
EC
Supplier Quality Engineer
Eaton Corporation
Davenport, IA
- $71,000 to $105,000 USD / year
Eaton’s AER MSD Mission System Division is currently seeking a Supplier Quality Engineer. This role is in Davenport, IA.
Added 24 mins ago
EG
Staff AI & Data Engineer – Databricks
Eliassen Group
Des Moines, IA
- $80 to $90 USD / hour
Our client is seeking a highly experienced Staff AI & Data Engineer to design and build enterprise-grade data and AI solutions on Databricks. This hands-on role focuses on strengthening the…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$29 to $40 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $29 to $40 USD / hour
Posting language: English
Posted: Nov 5, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $29/hr - $40/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.