Jobs in the United States

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Added 3 mins ago
Senior Software Engineer (Ruby/Rails), MVR
Checkr
San Francisco, CA
As a Senior Software Engineer on the MVR team, reporting to the Engineering Manager, you will build and evolve the systems that power Checkr's motor vehicle record screenings, helping…
Added 8 mins ago
Senior Software Engineer, IT Digital Employee Experience
Databricks
San Francisco, CA
As a Senior Software Engineer on this team, you will own projects end-to-end and be the team lead of software engineers. You will own architecture, design, implementation, deployment, and…
Added 12 mins ago
Staff Engineer
Pager Health
Remote, United States
Pager Health is seeking a Staff Engineer who excels in understanding business goals through insightful questioning. This role involves designing sophisticated healthcare applications,…
Added 12 mins ago
Forward Deployed Product Engineer (Client Facing)
Pager Health
Remote, United States
We’re looking for a Forward Deployed Engineer to make Pager Health work inside our partners’ environments. You’ll work directly with health plan and payer technical teams to understand…
Added 15 mins ago
Structural Analysis Engineer II
Rocket Lab Corporation
Long Beach, CA
…that allow them to thrive in space, like solar panels, flight software, star trackers, optical systems, separation systems, radios, and…
Added 18 mins ago
IT Assurance Specialist SME
Chenega Corporation
Arlington, VA
Support operational servers and applications, including hardware and software problem resolutions.
Added 18 mins ago
Structures Lead Mechanical Design Engineer
General Electric Company
United States
…integration, and support of future military engine products. The Lead Engineer will own the design & development of advanced military products components. The engineer will be responsible…
Added 18 mins ago
Airfoils Lead Mechanical Design Engineer
General Electric Company
United States
…integration, and support of future military engine products. The Lead Engineer will own the design & development of advanced military products components. The engineer will be responsible…
Added 19 mins ago
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Software engineer, generative AI
WRITER
San Francisco, CA · Seattle, WA · New York City, NY
- $146,000 to $240,000 USD / year
…largest enterprises to safely adopt superintelligence. As a software engineer, generative ai at WRITER, you'll be at the forefront of expanding human capacity by building the secure,…
Added 19 mins ago
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Software engineer, connectors & MCP
WRITER
San Francisco, CA · Seattle, WA · New York City, NY
- $146,000 to $240,000 USD / year
We're looking for an exceptional software engineer to join our rapidly evolving team at WRITER. In this pivotal role, you'll be at the forefront of expanding human capacity by building the…
Added 19 mins ago
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Software engineer, agents
WRITER
New York City, NY · Seattle, WA · San Francisco, CA
- $146,000 to $240,000 USD / year
We’re seeking a highly skilled fullstack software engineer to join our engineering team building advanced AI-driven agent systems that execute autonomous workflows, orchestrate multi-step…
Added 19 mins ago
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Infrastructure engineer
WRITER
New York City, NY · Seattle, WA · San Francisco, CA
- $173,000 to $240,000 USD / year
…available, performant, and reliable, 24/7. As an Infrastructure engineer, you'll be at the heart of making this a reality, impacting every enterprise customer who trusts us with their…
Added 19 mins ago
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Security engineer, detection and response
WRITER
San Francisco, CA · Seattle, WA · New York City, NY
- $146,000 to $240,000 USD / year
Join WRITER's security team as a staff detection and response engineer and help protect the AI infrastructure that's transforming how the world works. You'll build sophisticated detection…
Added 20 mins ago
Senior Software Engineer (Backend), Retail & Marcom Engineering
Apple
Sunnyvale, CA
As a Software Engineer on the Carrier Services team, you'll build and support the backend services that power device activation and carrier experiences across Apple's online and retail…
Added 21 mins ago
Staff Systems Safety Engineer
Twenty-Six Defense
Fort Worth, TX
…aftermarket support services focusing on the defense, homeland security, and commercial aviation markets. With facilities throughout the U.S., Twenty-Six Defense supports those who…
Added 23 mins ago
T
IT Support Analyst
TEKsystems
Lansing, MI
- $25 to $30 USD / hour
We are seeking an experienced IT Support Engineer to provide advanced end-user support across a multi-site enterprise environment. This role will be responsible for troubleshooting and…
Added 24 mins ago
Senior Principal Space Systems Engineer
General Dynamics Mission Systems, Inc
Scottsdale, AZ
Candidates must be able to obtain a U.S. Department of Defense TS/SCI security clearance within a reasonable amount of time from date of hire. Applicants selected will be subject to a U.S.…
Added 26 mins ago
Building Engineer I
Kidder Matthews
Seattle, WA
3+ years’ experience operating relevant computer hardware/software (e.g. HVAC, security, MS Office, Work order system, smart phones, etc.)
Added 26 mins ago
Senior Presales Engineer - New England
Motorola Solutions, Inc.
MA · Woodcliff Lake, NJ
Provide hardware and software recommendations based on customer requirements
Added 28 mins ago
Senior Software Engineer, AI
Anduril Industries
Costa Mesa, CA
…realize that vision. We’re seeking a highly motivated Senior Software Engineer to join a scrappy team dedicated to the continued build out of our internal AI ecosystem, encompassing…
Added 30 mins ago
Site Reliability Engineer
E2B
San Francisco, CA
You'll work with software engineers across Enterprise Engineering to make customer deployments reliable and easy to operate.
Added 32 mins ago
Senior Systems Engineer
Lingo US Inc
CA
This Senior Systems Engineer position works onsite in our Alameda, CA location for Lingo.
Added 33 mins ago
Senior Forward Deployed Engineer, AWS Forward Deployed Engineering
Amazon Web Services, Inc.
Boston, MA · Arlington, VA · Seattle, WA · New York, NY · East Palo Alto, CA
A Forward Deployed Engineer (FDE) embeds directly inside a strategic enterprise customer to design, build, deploy, and run AI-powered production systems alongside the customer's engineering…
Added 35 mins ago
Engineering Project Manager, Sensors
Lyntris
Mullica Hill, NJ · Falls Church, VA · Bloomington, IN · Panama City Beach, FL
…expertise within their domain. Combining differentiated hardware, software and mission expertise, Lyntris helps customers sense threats, make sense of complex conditions and act with…
Added 35 mins ago
Senior Solutions Engineer
Zayo Group LLC
United States
Expert-level technical skills in networking including optical, routing, switching, software-defined networks and network security.

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$20 to $30 USD / hour

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Pay: $20 to $30 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $20/hr - $30/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.