Jobs in the United States

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Added 1 min ago
Project Manager II - Power Delivery
Mortenson
Minneapolis, MN · MN
…developing and enhancing customer relationships through excellent…
Added 1 min ago
Energy Storage, Senior Commissioning Engineer II
Mortenson
Remote, United States
Senior Commissioning Engineer II, Energy Storage
Added 1 min ago
Project Manager I - Power Delivery
Mortenson
Minneapolis, MN · MN
…developing and enhancing customer relationships through excellent…
Added 2 mins ago
Windows Infrastructure Engineer/Architect
TAD PGS, Inc.
Washington, DC
We have an outstanding Contract to Hire position for a Windows Infrastructure Engineer/Architect to join a leading Company located in the Washington, DC surrounding area.
Added 3 mins ago
Senior Machine Design Engineer
Oak Ridge National Laboratory
Oak Ridge, TN
…Enrichment Systems Engineering Section is seeking a Machine Design Engineer who will support the Enrichment Science and Engineering Division (ESED) within the Isotope Science and…
Added 3 mins ago
Project Engineer
Cargill
Cedar Rapids, IA
This position is in our Food Enterprise where we are committed to serving food manufacturers, food service customers, and retailers with a complete range of innovative ingredients and…
Added 3 mins ago
Sr. Project Engineer
Ragle Inc
Armarillo, TX
We are looking for a Senior Project Engineer to support and coordinate heavy civil construction projects across the DFW area. This role bridges the gap between Project Engineer and Project…
Added 3 mins ago
RI
Project Engineer
Ragle Inc
Houston, TX
- $75,000 to $95,000 USD / year
We are seeking a highly motivated and hardworking Project Engineer to join our team. This role is ideal for individuals who thrive in fast-paced environments, enjoy hands-on work, and are…
Added 3 mins ago
Pre-Construction Engineer
Ragle Inc
NORTH RICHLAND HILLS, TX
Ragle Inc. is seeking a detail-oriented Pre-Construction Engineer to facilitate smooth transition from estimating to operations by coordinating pricing, procurement, jobsite setup,…
Added 3 mins ago
RI
Field Engineer - Select Maintenance LLC
Ragle Inc
Dallas, TX
- Up to $75,000 USD / year
Select Maintenance LLC. is seeking a motivated Field Engineer to join our Dallas-Fort Worth Division. This entry-level position provides an excellent opportunity for recent graduates to…
Added 3 mins ago
Staff Software Engineer - IAM
General Motors
Des Moines, IA
We’re looking for a Security Software Engineer to join the Security Products Engineering team and drive the design and implementation of security-focused software and services across GM.…
Added 3 mins ago
Building Engineer I
Marriott
DES MOINES, IA
…according to company standards, anticipate and address guests’ service needs, and assist individuals with disabilities. Speak with others using clear and professional language. Develop and…
Added 4 mins ago
Manufacturing Electrical Engineer I (Onsite)
Collins Aerospace
Cedar Rapids, IA
…investigation, attention to detail, root cause analysis, customer service, and relationship building. Candidate's ability to quickly adapt through use of leadership, communication skills,…
Added 4 mins ago
ZC
Senior Data Engineer
Zip Co Limited
United States
- $134,000 to $180,000 USD / year
As a Senior Data Engineer at Zip, you’ll build and operate the data foundation powering analytics, risk, finance, product, and critical business decisions across the organization.
Added 4 mins ago
Staff Data Engineer-GCP (Austin: On-Site)
HEB
Austin, TX
Responsibilities As a Staff Data Engineer, you'll use an advanced analytical, data-driven approach to drive a deep understanding of our fast-changing business and answer real world…
Added 5 mins ago
Quality Engineer (Manufacturing)
Summit Polymers
Sturgis, MI
…people who are committed to continuous improvement, customer service and…
Added 5 mins ago
Summer 2027 AI Services and Platforms Software Engineer Graduate Intern
Highmark Health
Remote, United States
The Summer 2027 AI Services and Platforms Software Engineer Graduate Internship provides graduate students with an opportunity to gain hands-on experience building scalable, cloud-native…
Added 6 mins ago
Senior Software Engineer
Equifax, Inc
GA
…are a forward-thinking, committed, and enthusiastic software engineer who is passionate about…
Added 7 mins ago
Technical Support Engineer
CCM CrossCountry Mortgage, LLC
Cleveland, OH
The Technical Support Engineer is responsible for providing advanced technical support and assistance to CrossCountry Mortgage (CCM) employees and CCM affiliates regarding software,…
Added 8 mins ago
Cloud & Data Center Engineer
Dorman Products
Colmar, PA
The Cloud & Data Center Engineer is a hands-on infrastructure role that supports the day-to-day operation, reliability, and improvement of Dorman's on-premises data center and cloud…
Added 8 mins ago
Senior Software Engineer (S&O) - Team Lead/Manager
Ascom
Morrisville
Join Ascom as a Senior Software Engineer (S&O) and play a key technical leadership role in delivering complex software solutions for customer projects. Working as part of the delivery PMO,…
Added 8 mins ago
E
Staff Android Software Engineer
EchoStar
Englewood, CO
- $127,050 to $181,500 USD / year
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile…
Added 8 mins ago
E
Staff Android TV UI Engineer
EchoStar
Englewood, CO
- $127,050 to $181,500 USD / year
Minimum Experience: 8+ years of professional experience as a Software developer, Software Engineer, GUI developer, or similar jobs
Added 9 mins ago
Service Project Administrator
CFO Trane U.S. Inc.-CFO
Tallahassee, FL
Trane has a new exciting opportunity to join our organization as a Service Project Administrator in our Contracting group. Under moderate supervision, this position works closely with…
Added 9 mins ago
Account Manager - Direct Rental Sales (DRS)
CFO Trane U.S. Inc.-CFO
Wilmington, MA · East Providence, RI · Rocky Hill, CT
You will also act as a collaborative partner to the local Trane Service and Equipment Sales teams, leveraging internal synergies and existing customer accounts to collectively uncover,…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$20 to $30 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $20 to $30 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $20/hr - $30/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.