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Lead C2 Systems Engineer
The Mitre Corporation
Honolulu, HI
Execute research and analysis on SATCOM and HF use and CONOPS in theater and support Network Engineers in the development of a CONOPS for a Theater Wide HF PACE Plan.
Added just now
Operational Technology Cyber Threat Intelligence, Principal
The Mitre Corporation
McLean, VA · Bedford, MA · Colorado Springs, CO · Fort Meade - Annapolis Junction, MD · Huntsville, AL
…distill complex OT threat reporting into operational behaviors, network communication patterns, and protocol mechanics - enabling our software engineering team to automate realistic attack…
Added just now
SCADA Support Engineer
SOLV Energy, LLC
Bend, OR
Identify appropriate escalation path for problems that require SCADA engineering support.
Added 2 mins ago
Sustainment SW Engineer Principal
SAIC
El Segundo, CA · Colorado Springs, CO
Seeking a Sustainment Software Developer to support Systems the MILSATCOM Engineering, Integration & Test (MSEIT) contract Peterson Space Force Base (PSFB), CO. We are looking for an…
Added 9 mins ago
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Planner Scheduler-Level 3
Westinghouse Electric Company, LLC
OTHER, MA
- $52 USD / hour
…(W-2) You will join the Central Maintenance Planning team to support overhaul planning of the Combined Cycle Power Generation Fleet. Routine interface with site personnel, fleet…
Added 10 mins ago
Global Supply Manager
Lightmatter
Mountain View, CA
…strategy, your mandate is to build a resilient, scalable supply network across OSATs and Tier-1 Contract Manufacturers. In this role, you will lead Master Supply Agreement (MSA)…
Added 13 mins ago
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Business Development Leader
Aston Carter
Northampton, MA
- $36.06 to $40.87 USD / hour
Develop and execute comprehensive business development strategies that support revenue growth, profitability, and market expansion objectives across industrial sectors.
Added 13 mins ago
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Cloud - Bare Metal Infrastructure Engineer
Render
Remote, United States
- $230,000 to $290,000 USD / year
You'll join a small, experienced team with real ownership. You'll partner closely with network engineering and our Kubernetes platform team, and the decisions you make now will become the…
Added 15 mins ago
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Manager, Partner Growth
Cardless
San Francisco, CA
- $122,000 to $155,000 USD / year
- Build the internal relationships and judgment to know who to pull in fast, whether that's product, support, engineering, or compliance, and hold ownership of the issue until it's actually…
Added 18 mins ago
UT
Staff Android SDK Engineer, Ad Rendering & Monetization
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San Francisco, CA
- $221,187 USD / year
…Francisco, CA. Design and evolve Android SDK architecture to support scalable and reliable ad delivery. Own the interaction between native Android components and hybrid rendering layers…
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Application Engineer III
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- $100,000 to $140,000 USD / year
Collaborate directly with customer IT, cybersecurity, and engineering teams to align system architectures with enterprise network standards and compliance mandates.
Added 19 mins ago
Electrical Engineer
Cementation USA
Salt Lake City, UT
…projects, while ensuring regulatory compliance for all electrical engineering deliverables. The Electrical Engineer is responsible for collaborating with other disciplines and team members…
Added 19 mins ago
Manager, Technical Support
GPS Services, Inc.
Remote, United States
Support coordination of major incidents, changes, and initiatives in partnership with infrastructure, network, and engineering teams
Added 20 mins ago
Director, System Integrator Partnerships
Vertiv
Dallas, TX · Chicago, IL · Denver, CO
Drive cross-functional alignment across sales, services, engineering, product management, marketing, and operations to support SI-driven opportunities.
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Medical Support Assistant
Actalent
Grand Junction, CO
- $17.23 to $20.97 USD / hour
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Phlebotomist
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Tooling Engineer
Actalent
Torrance, CA
- $60 to $75 USD / hour
…division as a founding member, working closely with the CEO and engineering leadership. This role is integral to the design, development, and implementation of precision tooling systems…
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Phlebotomy Technician
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Linthicum Heights, MD
- $20 to $22 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…
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- $20 to $22 USD / hour
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Controls Technician- PLC
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- $38 to $43 USD / hour
Job Title: Controls TechnicianJob DescriptionThe Data Center Controls Engineering team is seeking a Controls Technician to support the deployment, maintenance, and optimization of Building…
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Phlebotomist
Actalent
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- $22.24 USD / hour
Medical assisting or related clinical support roles is beneficial.
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Lab Technician (Biology)
Actalent
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Support the preparation of laboratory reagents according to schedules and maintain reagent inventory and quality as needed.
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Utilization Specialty Therapist (Remote)
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…The work emphasizes collaboration, continuous learning, and support for a network of therapy providers delivering speech-language, occupational, and physical therapy…
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Utilization Specialty Therapist (Remote)
Actalent
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Medical Support Assistant
Actalent
Loveland, CO
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We are seeking motivated Medical Support Assistants (MSAs) to support the VA Rocky Mountain Network. In this role, you will serve as a critical member of the patient care team, helping…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$20 to $30 USD / hour

This opening has closed.

The original listing is kept below for reference.

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Job details

Pay: $20 to $30 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $20/hr - $30/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.