Jobs in the United States

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Added 3 mins ago
Process Engineer
Smurfit Westrock
Longview, WA
Serve as the owner and subject matter expert for Process Book (the mill's software to view Distributed Control System equipment), ensuring that all data and documentation is accurate and up…
Added 3 mins ago
Manager, Payload Manufacturing Test Engineering, Amazon Leo
Amazon
Kirkland, WA
Partner with cross-functional teams including electrical engineering, RF engineering, mechanical engineering, thermal engineering, test software, flight software, reliability, maintenance,…
Added 3 mins ago
Construction Manager, GES NA, Startup, Engineering Risk Management (ERM)
Amazon
Bellevue, WA
As a Construction Manager within Global Engineering Services (GES) North America (NA) Startup Engineering Risk Management (ERM), you will be a key contributor within the lifecycle of…
Added 3 mins ago
Senior Staff Engineer - Agentic Identity
Cisco
Olympia, WA
As a Technical Leader on our team, you will define and build core agentic identity capabilities across cloud, on-premises, and hybrid architectures. You will lead technical strategy from…
Added 3 mins ago
Lead Applied Scientist, NBA – Reinforcement Learning
Humana
Olympia, WA
We are looking for a hands-on technical leader who can translate complex business problems into scalable, production-ready decision systems. The ideal candidate combines strong machine…
Added 3 mins ago
Sr. Art Director
GN Hearing
Olympia, WA
…telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in…
Added 3 mins ago
Audiologist
GN Hearing
Olympia, WA
…telemedicine. In three years, we went from a scrappy startup to a leader in the direct-to-consumer hearing care space with the backing of our parent company GN, a global pioneer in…
Added 3 mins ago
Director, Drug Product and Process Development
Otsuka America Pharmaceutical Inc.
Olympia, WA
Director, Formulation Development is an experienced leader in the development of pharmaceutical products in a virtual environment with extensive technical, strategic and leadership…
Added 3 mins ago
Frontend Engineer
GN Hearing
Olympia, WA
In the role of Frontend Engineer in the Engineering team, you will contribute to our purpose of Bringing People Closer. You will own key web-based customer journeys from technical design…
Added 4 mins ago
Solutions Architect III, Bedrock Customer Success - AWS Mantle
Amazon
Seattle, WA
We are looking for a Senior Solutions Architect to join the AWS Bedrock Customer Success Engineering Escalations and Engagements Team (CSET-ENE). This is a customer-facing role, and our…
Added 4 mins ago
Senior Water Resources Manager, AWS Water Team
Amazon
Seattle, WA
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with…
Added 4 mins ago
A
Supply Chain & Engineering - 3DExperience Dassault Architect
Accenture
Kirkland, WA · Seattle, WA
- $94,400 to $293,800 USD / year
…Core, Finance, Industry and Enterprise, Song, Supply Chain and Engineering, and Talent, with advanced capabilities in AI and Data, Industry and Process, and Technology. We serve…
Added 4 mins ago
Software Development Manager, Product Data Quality Measurement Systems
Amazon
Seattle, WA
You'll be the engineering leader behind the single quality score used across Amazon for every product. Brands and sellers use it to fix their listings. Category leaders use it to set goals.…
Added 7 mins ago
Right of Way Agent (Based Anywhere in GA)
Southern Company
Atlanta, GA
Expert knowledge of software platforms and websites such as LIMS, GSCCCA, DistView, PowerBI, and Microsoft Suite
Added 8 mins ago
Electrical Technician
Komline Sanderson
Bowling Green, OH
As a pioneering leader in advanced separation technologies, Komline has established a global reputation for engineering excellence. Through our combination of innovative design,…
Added 8 mins ago
JS
Senior Network Engineer
JCS Solutions LLC
Bolling AFB, DC
- $70,000 to $110,000 USD / year
…Anacostia-Bolling (JBAB). This role delivers mission-critical network engineering, infrastructure administration, and cyber security hardening across unclassified (NIPR) and classified…
Added 10 mins ago
Solutions Consultant
Schneider Geospatial
Remote, United States
Recognized multiple years as a Great Employer to Work For, we blend a purpose-driven mission with the innovation and agility of a high-growth software company.
Added 13 mins ago
A
Sample Management Technician
Actalent
Indianapolis, IN
- $18 to $19 USD / hour
Proficiency with computers, including use of Microsoft Office or similar software for data entry and tracking.
Added 13 mins ago
Test Engineer
Actalent
Tampa, FL
Develop functional test software platforms from engineering specifications to support production programs.
Added 13 mins ago
A
Construction Quality Assurance Representative
Actalent
Big Bend National Park, TX
- $80,000 to $110,000 USD / year
…construction quality assurance, quality control, inspection, project engineering, construction oversight, or related field experience (horizontal construction preferred)-Experience…
Added 13 mins ago
Lead Engineer
Actalent
Winamac, IN
Job Title: Lead EngineerJob DescriptionThe Lead Engineer drives value analysis and value engineering (VA/VE) initiatives across the full vehicle conversion lifecycle, from concept and…
Added 19 mins ago
Software Embedded Developer- Junior
Stratasys
IL, IL
B.Sc. in Computer Science, Software Engineering, or a related field.
Added 20 mins ago
Senior Project Manger Electric Utilities
Leidos
Elmhurst, IL
…meaningful Energy Delivery Solutions. Our recognition as an industry leader has been confirmed time and time again. Engineering News-Record (ENR) has ranked Leidos among the Top 10 T&D…
Added 20 mins ago
Principal Attorney
Honeywell Technologies
Rosemont, IL
Collaborate closely with cross-functional teams including engineering, procurement, compliance, and other business units to support contract execution and operational objectives.
Added 20 mins ago
A
Clinical Application Specialist I
Actalent
North Chicago, IL
- $42 to $46 USD / hour
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to…

Closed listing

NTT DATA

Data Centre Field Support Engineer (L2)

TX, United States

$20 to $30 USD / hour

This opening has closed.

The original listing is kept below for reference.

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About employer

Job details

Pay: $20 to $30 USD / hour
Posting language: English
Posted: Nov 3, 2026

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Original job description

Archived listing. The details below describe a past opening.

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA The Data Center Service Delivery Field Support Engineer (L2) is a developing engineering role, responsible for providing a professional second-line onsite technical support and field engineering service to clients by proactively identifying and resolving technical incidents and problems.

Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective resolution.

The primary objective of this role is to ensure all requests, process events and resolution incidents result in zero missed Service Level Agreement (SLA) conditions.

The Data Center Service Delivery Field Support Engineer (L2) is responsible for managing standard and low complexity incidents, conducting routine, repetitive tasks whilst using readily available information and following standard practices and procedures.

Key responsibilities:

Ensures that the assigned infrastructure at the client site is configured, installed, tested and operational.
Ensures that any software that is part of the solution is installed and configured according to client requirements.
Proactively identifies problems and errors as they occur and logs such incidents in a timely manner with the required level of detail.
Liaises with all stakeholders including client IT environments, carriers and colleagues to expediate diagnosis of errors and problems and to identify a resolution.
Investigates second line support calls assigned and identifies the root cause of incidents and problems following knowledge articles.
Responds to and diagnoses all alerts, escalate to L3 Field Engineer when unable to resolve within the stipulated time.
Ensures incidents are updated with progress and resolution details in a timely manner using the required platform.
Ensures the efficient and comprehensive resolution of incidents and requests.
Applies tools, techniques and processes to track, log, report on and correct configuration items, components and changes.
Investigates problems in systems, processes and services and assists with the implementation of agreed remedies and preventative measures.
Provides second line remote and onsite technical support to clients.
Provides second line field engineering services to clients.
Reports and escalates issues to 3rd party vendors if necessary.
Follows the required handover procedures for shift changes to ensure service continuity.

To thrive in this role, you need to have:

Good communicate skills, both verbal and written.
Ability to plan activities and projects well in advance and take into account possible changing circumstances.
Ability to maintain a positive outlook at work.
Ability to work well in a pressurized environment.
Ability to work hard and put in longer hours when it is necessary.
Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information and refraining from interrupting.
Ability to adapt to changing circumstances.
Ability to place client at the forefront of all interactions, understanding their requirements and creating a positive client experience throughout the total client journey.

Academic qualifications and certifications:

Bachelor's degree or equivalent in Information Technology or Computing or related field.
Professional level certification in different Data Centre technologies such as Cisco, NetApp, EMC- Ex: CCNP (DC), ONTApp etc.

Required experience:

Moderate level of experience in building, deploying and supporting data center networking infrastructure.
Intermediate knowledge of data center network equipment like Nexus and MDS series switching and integration into server and storage technologies.

NTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $20/hr - $30/hr. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.

Workplace type:

Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D.

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.